Deleting an important message on a Xiaomi smartphone is a familiar situation. Whether itβs an accidental deleted SMS with a confirmation code, WhatsApp correspondence with important agreements or a chat history on Telegram, data loss always causes panic. Fortunately, owners of Redmi, POCO or Mi devices have several ways to return lost messages, from standard MIUI features to third-party tools.
In this article, we will look at all the recovery methods available, including working with the cloud storage of MI Cloud, messenger backups and specialized programs. It is important to understand that success depends on many factors: whether the synchronization was enabled, how long ago the data was deleted and whether the phone memory was overwritten after the incident. Some methods will work even without root rights, others will require additional manipulation.
If you are looking for a solution for a particular messenger (for example, Viber or Signal), look at the section on chat recovery, which describes the nuances for each application. ADB-commands to extract messages directly from system files.
Before you start, check:
- π Has synchronization been enabled with MI Cloud (Settings) β Xiaomi account β MI Cloud β Synchronization)
- π± Are there backups in Google Drive (for Android messengers)
- β³ Less than 30 days have passed since the removal (the odds are higher)
If you do one thing, you have a good chance of getting your lost data back, and let's start with the simplest method.
Recovery via MI Cloud: The Official Way From Xiaomi
MI Cloud is a cloud storage from Xiaomi that automatically stores copies of messages, contacts and other data if the feature is activated.This method does not require root rights and works on all devices with MIUI (including Redmi Note 12, POCO X5 and Mi 11).
To recover messages via MI Cloud:
- Open Settings β Xiaomi Account β MI Cloud
- Make sure you are logged in to the same account that was linked to the phone at the time the messages were deleted.
- Go to the Data Management section β Messages.
- Click Restore and select the right backup (if there are several).
β οΈ
Note: MI Cloud only saves messages if the backup function was enabled before they were deleted. If you never activated sync, this method will not work. Also note that while recovering current messages on the phone can be overwritten.
If MI Cloud doesn't have the right copy or the feature is disabled, move on to the next way, and for those who aren't sure if sync has been enabled, there's a little trick:
How to check if messages are saved in the MI Cloud?
2. SMS recovery via Google Drive (for Android messengers)
Many Xiaomi users are unaware that the standard Messages app (SMS) can automatically back up Google Drive.
- π² The phone has a standard set. SMS-Google App (not third-party).
- π§ Backup is enabled in the settings (Settings) β Google β Backup).
- β³ The messages were deleted no more than 60 days ago.
Instructions for remediation:
- Install Google Messages from Play Market (if not already installed).
- Open it and click on the profile avatar in the upper right corner.
- Select Settings β Backup and Restore.
- Click Restore and confirm the action.
If a copy is found, the messages will appear in the app within minutes. Note: this method does not work for messengers like WhatsApp or Telegram - only for standard ones. SMS/MMS.
3. Restoration of chats in messengers (WhatsApp, Telegram, Viber)
Every popular messenger has its own backup mechanisms, and let's take a look at them in detail:
WhatsApp:
- π Automatic backup to Google Drive (if configured).
- π± Local copies on the phone (created daily at 2:00, stored for 7 days).
To restore the correspondence:
- Remove and reinstall WhatsApp.
- When you first start, the system will offer to restore chats from the backup.
- Confirm the action - the messages will return.
Telegram:
- βοΈ Cloud storage: all messages are saved on Telegram servers and restored automatically when you log in to your account.
- π Local Copies: If you manually exported chats (Settings) β Export of data).
To restore, it is enough to log into your account on any device - the history of chats will be pulled from the servers.
Viber:
- π Backups to Google Drive or to a memory card.
- π² Recovery is possible only when reinstalling the application.
To get back messages:
- Open Settings β Account β Backup.
- Click Restore and select the source (cloud or local file).
β οΈ
Note: On WhatsApp and Viber, local backups are stored in the /sdcard/WhatsApp/Databases folder or /sdcard/Viber/Backup. If you were clearing the phone's memory, these files could have been deleted.
βοΈ Preparation for the restoration of messengers
4. Use of third-party programs (without root rights)
If the standard methods didnβt work, you can try specialized utilities for data recovery, we tested several popular programs and selected those that actually work with Xiaomi devices:
| Programme | Xiaomi support | Data types | No root. | Cost |
|---|---|---|---|---|
| Dr.Fone | Yes (MIUI 12-14) | SMS, WhatsApp, photo | β | $50. |
| EaseUS MobiSaver | Yes (requires) USB-debugging) | SMS, contacts, messengers | β | $30. |
| Tenorshare UltData | Yes (including POCO) | SMS, WhatsApp, Viber | β | 40.$ |
| GT Recovery | Partially (depending on model) | SMS, call log | β (root) | Free of charge. |
Instructions for using Dr.Fone (for example):
- Download and install the program on PC.
- Connect Xiaomi to the USB and turn on USB-debugging (Settings) β The phone. β Version. MIUI β 7 times press to unlock the developer mode).
- In the program, select Data Recovery Android.
- Follow the tips of the wizard - the program will scan the memory of the phone.
- After scanning, select Messages and click Restore.
β οΈ
Note: Free versions of software (such as GT Recovery) often require root rights, which can lead to a loss of warranty on Xiaomi. Paid utilities like Dr.Fone run without root, but do not guarantee 100% recovery β especially if it has been a long time since the removal.
The critical nuance is that if you cleared the cache or internal memory of the phone after deleting the messages, the chances of recovery through third-party programs tend to zero.
5. Manual retrieval of messages via ADB (for advanced users)
This method is suitable for those who are ready to work with ADB (Android Debug Bridge) and have basic command line skills, it allows you to extract a database of messages directly from your phone, but requires on debugging over USB.
Instructions:
- Install ADB Tools on PC (you can download from the official Android website).
- Connect Xiaomi to your computer and allow debugging (Settings β Additional β Developers β USB debugging).
- Open the command line and type: Adb devices Make sure the device is defined.
- Copy the message database: adb pull /data/data/com.android.providers.telephony/databases/mmssms.db
- Open the mmssms.db file with a SQLite program (e.g. DB Browser for SQLite).
In the sms table, you will find all messages, including deleted ones (they can be marked as deleted=1), which works for standard SMS, but not for instant messengers.
β οΈ
Note: Not all Xiaomi models allow access to /data/data/ without root permissions. On some devices (e.g. Redmi Note 10 Pro), this path can be blocked even when debugging is enabled.
π‘
If ADB doesnβt see the device, try switching USB Connection Mode from Charging to File Transfer (Settings β Connected Devices β USB Mode).
6. Contact Xiaomi Support: When Nothing Helps
If you have exhausted all of these methods, and messages are critical (for example, this is evidence for court or data for work), you can try to contact official support Xiaomi.
- π§ Write to the mail support.ru@xiaomi.com Detailed description of the problem (phone model, deletion date, whether synchronization was enabled).
- π Call the hotline (for Russia: 8 800 700 02 03).
- π¬ Contact the Xiaomi Service Center (addresses can be found on the official website).
β οΈ
Note: Xiaomi does not provide data recovery services per se. The best you can count on is help set up backups for the future or check the health of the device. If the messages have legal value, you should contact digital forensics specialists immediately.
In most cases, support will redirect you to standard recovery methods (via MI Cloud or messengers), but if the problem is due to a hardware failure (for example, the phone does not turn on), the service center can extract data from the damaged drive - but this is already a paid service.
7. How to prevent future message loss
To avoid losing important messages, follow these guidelines:
- π Enable automatic synchronization with MI Cloud: Settings β Xiaomi account β MI Cloud β Synchronization β Communications (on.)
- βοΈ Set up messenger backup: WhatsApp: Settings β chat β Backup (weekly). Telegram: cloud storage is enabled by default.Viber: Settings β Account. β Backup (in Google Drive).
- π± Regularly export important correspondence manually: WhatsApp: Settings β chat β Chat export (save as.txt or.zip). Telegram: Settings β Additionally. β Export of data.
- π Use third-party backup apps, for example SMS Backup & Restore (saves SMS to Google Drive or memory card).
Also worth remembering the βthree-copy ruleβ: important data should be stored in triplicate β on the phone, in the cloud and on an external medium (for example, on a computer or flash drive).
π‘
Even if you don't plan on recovering messages now, set up a backup today. It'll take 5 minutes, but it'll save you hours of nerves in the future.