Losing data on a smartphone is one of the most frustrating situations for a user. Fortunately, Google backups allow you to quickly restore contacts, photos, messages and application settings on Xiaomi, Redmi or POCO devices. However, the recovery process itself often raises questions: where to look for archives, how to log in properly, and why the system may not see backups? In this article, we will discuss all the stages of recovery β from preparing the phone to solving typical errors, including nuances for different versions of MIUI (12, 13, 14) and Android (11-14).
Xiaomiβs own Mi Cloud backup system, which sometimes conflicts with Googleβs services, will show you how to prioritize recovery from Google Drive if the phone only offers Mi Account by default. You will also learn what data can be returned (and which can not), and how to circumvent storage restrictions. The instructions are suitable for all models, including Xiaomi 13/14 series, Redmi Note 12/11, POCO F5/X5 and older devices based on Android 10+.
1.Preparation of Xiaomi smartphone for recovery
Before you can recover the data, you need to make sure that the phone is ready for the procedure, which will eliminate errors such as "Can not connect to Google servers" or "Backup not found".
First, check out three key parameters:
- π The battery charge is at least 50 percent, and it can take up to an hour to recover, and the discharge in the process will interrupt the operation.
- π Internet connection - only Wi-Fi (mobile traffic is not suitable due to data limitations.
- π± Version. MIUI β Update the system to the latest version through Settings β The phone. β Update MIUI. Old firmware (below) MIUI 12) may not support new Google backup formats.
If you're recovering data on a new phone, skip this step. If it's your old device after a reset, disable Mi Account in your account settings, which will prevent conflict with Google services.
- Go to Settings β Accounts and Sync β Mi Account.
- Click on the three dots in the upper right corner and select Delete Account.
- Confirm the action with a password from Mi Account (if you forgot - restore through the official website).
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If you are recovering data after a hard reset, first go through the initial setup of the phone before the "Copy Data" stage. Do not miss this step, otherwise access to Google backups will be blocked.
2. Google Authorization and Backup Search
To get your phone to see your archives, you need to log in to the Google account that was used to create backups, and many users make the mistake of trying to recover data from another account (for example, a worker instead of a personal one).
Authorization instructions:
- Open Settings β Accounts and Sync β Google.
- Click Add Account and enter data (email and password) from the account where the backup is stored.
- After logging in, enable synchronization for all data categories (contacts, calendar, Chrome, drive, etc.).
Check if your phone can see your backups:
- Go to Settings β System β Backup.
- Select Google Backup (on some versions of MIUI, the item is called Data Recovery).
- The list should show the available archives with the model of the phone and the date of creation, and if the list is empty, see the "Problem Solving" section.
3. Step-by-step data recovery from Google Drive
Once the phone has found a backup, you can start to recover, and it takes anywhere from 10 minutes to a few hours, depending on the amount of data and the speed of the Internet.
Important: during the recovery phase, do not use your phone for other tasks (do not run games, do not install apps).
Close all background applications
Connect the charger
Ensure the stability of Wi-Fi
Disable VPN (if used)
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Instructions for remediation:
- From the Google Backup menu, select the desired archive (orientate by date and device model).
- Click Restore and Confirm Action. The system will show you a list of data that will be recovered (contacts, SMS, Wi-Fi settings, etc.).
- Wait until the process is complete. The screen will show progress and approximate time.
- Once completed, restart your phone (required!) Some data (e.g., app settings) will only apply after the reboot.
If the recovery was delayed during the βData Preparationβ phase, try the following:
- π Restart the process by pre-clearing the cache of the Google Play Services app (Settings) β Annexes β Application management β Google Play Services β Warehouse β Clear the cache).
- πΆ Reconnect to Wi-Fi (sometimes network change helps).
- β³ Wait 1-2 hours on weak devices (e.g. Redmi) 9A) The process can be very slow.
4. Which data is restored (and which is not)
Google services donβt store all types of data, so to avoid disappointment, check out the table below:
| Type of data | Recovering? | Notes |
|---|---|---|
| Contacts | β Yes. | It is automatically synced when you add a Google account. |
| SMS and MMS | β Yes. | Only if backup is enabled in Settings β Google β Backup. |
| Photographs and videos | β οΈ Partially. | Only files that have been uploaded to Google Photos (not from the phone gallery!) are restored. |
| Wi-Fi settings | β Yes. | Including saved passwords (unless the phone was reset to factory settings). |
| Installed annexes | β Yes. | Restores the list, but not the data inside the applications (e.g., saves in games). |
| Calls (magazine) | β No. | Google doesn't save your call history. Use Mi Cloud or third-party apps. |
A critical nuance for Xiaomi users: if you used backup in Mi Cloud, the data from there is not duplicated in Google Drive. For example, notes from the Notes app or messages from Mi Messages can only be restored through Mi Account. To avoid losses, we recommend creating backups in both services.
How to recover data from Mi Cloud?
5. Solving typical errors in the recovery
Even with the right training, users are going to crash, and let's look at the most common problems and how to fix them.
β οΈ Warning: If the phone says "Can't connect to Google servers," check the date and time in the settings. Incorrect settings may block access to services. β Additionally. β Date and time (include automatic determination).
Error 1: "No backup copy found"
- π Make sure you are logged into the correct Google account (the one that created the backup).
- π Check if there are archives in Google Drive (Subsection "Backups"). If not, the backup could have been deleted automatically (Google only stores them 57 days after creating a new one).
- π± On some Xiaomi models, for example, POCO X3 Pro) Google backups are not displayed due to conflict with MIUI. The solution is to reset the phone to factory settings and try again.
Error 2: βNot enough space on the deviceβ
- ποΈ Clear the phoneβs internal memory (remove unnecessary files, app cache).
- π Recover data in parts: first contact and SMS, Then apps, then multimedia.
- π If the backup weighs more than 15 GB, break it up into multiple archives through Google One (paid option).
Error 3: "Authentication Error"
- π Remove your Google account from your phone and add it again.
- π‘οΈ Turn off two-factor authentication (temporarily) or use the app password (generated in Googleβs security settings).
- π΅ If nothing helps, try to restore access through Googleβs recovery page.
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If the phone starts to slow down after recovery, clear the system cache: Settings β Storage β Cleanup β Cash. This will eliminate the conflicts between old and new data.
6. Alternative methods of data recovery
If standard recovery through Google Drive doesn't work, try alternative methods. They're less versatile, but sometimes they save you in critical situations.
Method 1: Recovery through ADB (for advanced users)
This method requires an Android debugging bridge (ADB) and is suitable if the phone is recognized by the computer, but the backups are not restored through the interface.
adb backup -f C:\backup.ab -apk -obb -shared -all -system
adb restore C:\backup.abβ οΈ Attention: this method can lead to data loss if you interrupt the process.
Method 2: Manually copy files from Google Drive
If the backup is visible in Google Drive, but the phone does not see it, you can manually download the archive and extract the data:
- Open Google Drive on your computer.
- Find the Backup folder (or a file with your phone name).
- Download the archive and unpack it with 7-Zip or WinRAR.
- Transfer the desired files (such as photos from the Pictures folder) to your phone via the phone USB-cable.
Method 3: Third-party applications
To recover certain types of data (such as WhatsApp messages or notes), use specialized utilities:
- π¬ Dr.Fone - Restore SMS, contact, call log.
- πΈ DiskDigger β Searches for deleted photos and videos.
- π± Titanium Backup (requires root) β full recovery of applications and their data.
7. How to avoid future data loss
So you don't have to look for recovery options again, set up an automatic backup on Xiaomi. Here's the optimal scheme:
1. Set up backups in Google:
- π Enable automatic synchronization: Settings β Google β Backup β Backup of data.
- π Set a schedule (for example, once a week).
- π Select categories to save: Contacts, SMS, file.
2. Additional copying in Mi Cloud:
- π± Enable synchronization for Notes, SMS and Log of calls to Settings β Mi Cloud.
- π Set a password for backups (protection against unauthorized access).
Local copies:
- πΎ Regularly copy important files (photos, documents) to your computer or external drive.
- π Use apps like Swift Backup (for rootless backups) or TWRP (full-frame).
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Create a separate folder Xiaomi_Backup Google Drive and manually upload critical files (document scans, chat backups) to it, which is insurance against auto backup failure.