Deleting photos by mistake is a situation familiar to many users of Xiaomi, Redmi or smartphones POCO. It was especially frustrating when the images were stored in the Xiaomi Cloud service and seemed to be secure, and fortunately, the service has a shopping cart feature that allows you to recover deleted files for a limited time. How to do it right if you have never experienced such a procedure?
In this article, weβll look at all the possible ways to return photos, from standard recovery via the web version of the cloud to using backups and third-party tools. You will learn how long it takes to recover, what restrictions apply to free and paid accounts, and what to do if files are missing from the shopping cart ahead of schedule. MIUI, including the latest firmware versions.
Importantly, the recovery procedure may vary depending on whether you have deleted photos from your phone or directly from the cloud, and we will look at both scenarios and provide recommendations on how to avoid future data loss.
How the cart works in Xiaomi Cloud: storage times and restrictions
The Recycle Bin in Xiaomi Cloud is a temporary storage for deleted files, similar to the Recycle Bin on a computer, but it has some very restrictive features that many users don't know about:
- β³ Retention period: Deleted photos are stored in the Recycle Bin for 30 days for free accounts and 90 days for users with a Mi Cloud subscription+. After that, the files are deleted irrevocably.
- π Recycle bin: It takes up to 10 percent of the total cloud storage, for example, if you have 5GB of cloud, it can weigh no more than 500MB.
- π Autoclean: If the cart is overflowing, the oldest files are automatically deleted, even if 30 days have not passed.
- π± Sync: files deleted from your phone only enter the cloud cart if Autosynchronization Gallery is enabled.
If you delete photos directly from the cloud (via the web version or the Mi Cloud app), they immediately go to the cart. If you delete them from the phone gallery, it depends on the sync settings:
- π Synchronization is enabled: photos first get into the shopping cart of the gallery on the phone (stored for 15 days), and after removal from there β in the basket of the cloud.
- π« Sync is disabled: files are deleted only from the device and do not fall into the cloud basket.
Critical detail: If you cleared the gallery basket on your phone, photos will automatically be deleted from the Xiaomi Cloud cloud basket, bypassing the 30-day shelf life, one of the most common causes of irretrievable data loss.
Method 1: Recovery via the web version of Xiaomi Cloud (the most reliable method)
The most versatile way to return deleted photos is to use the Xiaomi Cloud web interface, which works even if you have removed the Mi Cloud app from your phone or changed your device.
- Open your browser on your computer or phone and go to i.mi.com.
- Sign in with the same Mi Account that was used to sync photos.
- In the left menu, select the Gallery section (or Photos in English).
- In the upper right corner, click on the basket icon (the bin icon).
- Check the necessary photos or click Restore everything.
- Confirm the action β the files will return to the main gallery of the cloud and will start syncing with the phone (if autosynchronization is enabled).
If you donβt see the Gallery section, check:
- π Do you use the correct account (there may be multiple Mi Accounts on one device).
- π± Is gallery sync enabled in phone settings: Settings β Xiaomi account β Mi Cloud β gallery.
- π Does the browser block the loading of site elements (try disabling AdBlock or using another browser).
Check the username/password from Mi Account|
Use the browser. Chrome/Firefox steady-work|
Turn it off. VPN (Can block access to i.mi.com)|
Make sure there is enough space on your account for recovered files.-->
Recovery time depends on file size and Internet speed: Small photos (up to 5 MB) are returned instantly, and large albums can sync up to 10-15 minutes.
Method 2: Recovery via the Mi Cloud app on your phone
If you have a Xiaomi smartphone, Redmi or POCO, You can recover a photo through an official app, and this is a convenient method, but it has a limitation: if files were deleted long ago and did not sync with the phone, they may not appear in the shopping cart.
Step-by-step:
- Open the Mi Cloud app (white cloud icon on a blue background).
- Sign in if you need to.
- Go to the Gallery (or Photos) section.
- In the upper right corner, tap on the basket icon (garbage bucket).
- Select the photos you need and click Restore.
If the Gallery section is not in the appendix:
- π± Update Mi Cloud to the latest version in Google Play or App Store.
- π Restart your phone β sometimes the partition doesnβt show up due to cache failure.
- π Check your account region: In some countries (e.g. India), the cloud interface may be different.
From the phone through the gallery|
From the cloud through the web|
Through the Mi Cloud app|
I use third-party file managers.-->
An important caveat: photos recovered through the app may not immediately appear in the standard gallery. β Annexes β gallery β Storage and press Clear cache. Then restart the gallery.
Method 3: Restore via Mi Cloud backup (if the cart is empty)
If 30 days have passed or the cart has been cleaned automatically, there is still hope for backups. Xiaomi automatically creates backups of data, including photos, under certain conditions.
| Conditions | Probability of recovery | How to check |
|---|---|---|
| Backup was enabled manually | βββββ (high-pitched) | Check the Backups section in Mi Cloud |
| Automatic backup when changing the phone | βββ (middle-class) | Go to Settings. β The phone. β Backup copy |
| Sync with Google Photos has been enabled | ββ (low-key) | Check the cart in Google Photos (stored for 60 days) |
| The files were uploaded to Mi Drive. | β (low-lying) | Open the Disk section in Mi Cloud |
To try to recover a photo from the backup:
- Go to the web version of Mi Cloud.
- Select the Backup section.
- Check the list of backups available. If you have a copy created before you delete the photo, select it.
- Click Restore and select only the Gallery section (so as not to overwrite other data).
Warning: Recovery from the backup may overwrite current data on the phone, and it is recommended to pre-copy important files to a computer or other media.
What if the backup is damaged?
Method 4: Using third-party tools (if standard methods donβt work)
If you can't get your photos back through the trash or backup, you can try specialized data recovery software, which works like scanning your device's memory or cloud storage for traces of deleted files, but the effectiveness depends on many factors:
- π Time after removal: the sooner you start recovery, the better the chances. After 30 days, the probability of success drops to 10-20%.
- π± Type of device: on phones with MIUI 12+ filesystem F2FS Recovery is more difficult than on older versions ext4.
- π Data overwriting: if after deleting the photo you actively used the phone (installed apps, shot new photos), the chances tend to zero.
Recommended programmes:
| Programme | Xiaomi Cloud Support | Cost | Difficulty |
|---|---|---|---|
| DiskDigger | β No (local storage only) | Free of charge / $15. PRO | ββ (simple) |
| EaseUS MobiSaver | β οΈ Partially (requires root) | $50β$70 | βββ (middle-of-the-road) |
| Tenorshare UltData | β Yeah (scanning cloud caches) | $50β$80 | ββββ (difficult) |
| Recuva (for PC) | β No (only for memory cards) | Free of charge. | β (simple) |
To recover from a memory card or internal phone storage:
- Connect your phone to your PC in File Transfer (MTP) mode.
- Run a program (such as DiskDigger) and select the phoneβs drive.
- Start a deep scan (may take several hours).
- After completion, mark the photos found and save them to your computer.
β οΈ Note: Recovery software often requires root rights, which cancels the warranty on the device, and may contain malicious code.
What to do if the photos are not restored: alternative options
If all of these things don't work, don't despair. There are a few other ways that can help.
- π§ Check your email: you may have sent photos to yourself or friends by email. use keyword search (e.g., search for your own personalities, IMG_2023 photo).
- π¬ Messengers: Many users forget that photos sent to Telegram, WhatsApp or Viber can be stored in chat rooms or on messenger servers.
- π₯οΈ Local copies on PC: check folders DCIM Pictures on a computer where photos could be copied when you connected your phone.
- π Metadata Search: If you remember the date or location of the shoot, use services like Google Images to search by EXIF-data.
If the photos were of particular value (for example, they were the only pictures of an important event), you can contact Xiaomi support to check the possibility of recovery on the servers.
- Please contact the support chat at mi.com/support.
- Please specify the exact date of deletion and file names (if you remember).
- Attach screenshots from the cloud cart where you can see that there are no files.
The chances of a positive response are minimal (about 1-2%), but in exceptional cases, support is met, especially if you have a paid Mi Cloud subscription.+.
π‘
If you often lose important photos, set up an automatic copy submission to a second cloud service (such as Google Photos or Yandex Drive). β copy it to Google Photos".
How to Avoid Losing Photos in the Future: 5 Rules
To never again face the problem of losing valuable images, follow these recommendations:
- Enable dual sync: set up autoload photos in both Xiaomi Cloud and Google Photos, so you get two independent copies.
- Check your cart regularly: once a week, go to the cloud cart and clear it of unnecessary files so that important photos do not automatically disappear due to overflow.
- Create local backups: connect your phone to your computer and copy the folder DCIM hard drive once a month.
- Use cloud folders: In Mi Cloud, you can create separate folders for important photos and configure them with limited access.
- Set up notifications: In the Mi Cloud app, enable alerts for new files in the Recycle Bin (Settings) β Notifications).
For automatic backup on Windows or Mac, you can use built-in tools:
- πͺ Windows: Control Panel β File history β Add a disk for file history.
- π Mac: System settings β Time Machine β Select a backup disk.
Additional tip: if you travel often, set up automatic upload of photos on the SD-map (if your phone supports it). For this, in the Gallery app, go to Settings β Conservation β The save folder and select an external drive.
π‘
The most reliable way to protect a photo is the rule"3-2-1": keep 3 copy-paper 2 different types of media (e.g. telephone) + cloud + computer, in this case, 1 The copy must be outside the home (cloud or external disk elsewhere).