How to log into the Xiaomi (Mi Cloud) cloud – all ways of 2026

Xiaomi Cloud is not just a place to store files, but a full-fledged ecosystem that connects all your brand devices: from Redmi smartphones and smartphones. POCO Mi Band smartwatches and Mi TVs TV. Many users have difficulty logging in first or after resetting, especially if they have forgotten their password or don’t know where to look for the options they need. This article will help you understand all the nuances – from basic authorization to solving complex errors such as “failed to connect to the server” or “Device is not certified".

We will look at all the current ways of entering the 2026 year, including authorization through the browser, mobile application and even restore access in case of loss SIM-We'll focus on security, how to protect data from leakage and what to do if an account is hacked. MIUI 14/15 Here are some instructions – the interface of these versions is markedly different from the old ones.

If you just bought a Xiaomi 14 or Redmi Note 13 Pro smartphone, but can’t log in to the cloud due to the error “This device is already tied to another account”, do not rush to carry it to the service. In 90% of cases, the problem can be solved yourself – the main thing is to know the algorithm of actions. Next, you will find step-by-step guides with screenshots (for key steps), a table of device compatibility and answers to frequent questions that are not covered even in the official documentation of Xiaomi.

1 What is Mi Cloud and why is it needed

Mi Cloud is Xiaomi’s cloud storage that automatically syncs your data across all devices in the ecosystem. Unlike Google Drive or iCloud, it has unique features that are closely integrated with firmware. MIUI:

✅ Automatic backup – not only saves photos and contacts, but also saves them. SMS, call recordings, system settings, and even data from some apps (e.g. Mi Fit for fitness bracelets).

✅ Remote device management – you can lock your smartphone, erase data or find it by GPS, lost.

✅ Notes and calendar sync – changes to Mi Notes or Mi Calendar are instantly displayed on all your gadgets.

✅ File Sharing – You can share folders with other Xiaomi users without third-party services.

By default, each account is given 5GB of free space, enough for backups (if you don't store video) or about 2,000 photos in compressed format, and you can expand to 200GB if you need it (paid, prices vary by region).

⚠️ Warning: If you are selling or transferring a Xiaomi smartphone to another person, be sure to log out of the Mi Cloud and reset to factory settings via the Settings menu → The phone. → Resetting: Otherwise, the new owner will be able to access your data, including photos and messages.

2. Ways to log into the Xiaomi cloud

There are several ways to log in to Mi Cloud, and it depends on your situation: whether you have access to your smartphone, remember your password or your phone number.

2.1. Log in via mobile application (on Xiaomi smartphone)

This is the easiest and most reliable way. This is the instruction for devices with a computer. MIUI 12–15:

1. Open the Settings app (cog icon).
2. Scroll up and tap your avatar (or "Mi Account").
3. In the menu that opens, select "Mi Cloud".
4. If you're already logged in, you'll see a list of synced data, and if you're not, type in an email or phone number associated with your account and a password.

If you have forgotten your password, click “Forgot your password?” and follow the recovery instructions (see section 4 for more details).

Check your internet connection (Wi-Fi or mobile data)

Make sure that the latest version of MIUI is installed on the smartphone

Know email/Phone number and password from Xiaomi account

Shut down. VPN (It can block access to Xiaomi servers)-->

2.2. Entry through the web version (from a computer or other device)

If you don’t have a Xiaomi smartphone on hand, you can log into the cloud via your browser:

1. Go to the official website: i.mi.com.
2. Select a region (e.g., "Russia" or "Global").
3. Enter your email or phone number, then your password.
4. Confirm the entry with the code from SMS or notifications on a trusted device (if two-factor authentication is enabled).

Not all features are available in the web version (for example, you can not remotely control your smartphone), but you can:

• 📁 View and download backup copies
• 📱 Remove devices from the trusted list
• 🔒 Change password and security settings

2.3 Sign in via Mi Cloud app on third-party Android device

If you have a smartphone from another brand (such as Samsung or Realme) but need to access files in the Mi Cloud, do the following:

1. Download the official "Mi Cloud" app from Google Play.
2. Open it and select "Enter."
3. Enter your Xiaomi account details (email/phone + password).
4. Confirm the entry via SMS or email.

⚠️ Note: On some devices (especially custom firmware), the Mi Cloud app may not work due to a lack of Google services.

3. Solving common entry errors

Even with the right data entry, you can encounter errors, and let's look at the most common ones and how to fix them.

If you see a message saying, "This device is already linked to another account," it means that the previous owner did not log out of Mi Cloud before the sale.

4.Restore access to Mi Cloud

Forgot your password or lost access to your phone number? Don't panic - you can restore your account even without it. SIM-map.

4.1 Recovery via email

If an email is linked to your account:

1. On the login page, click "Forgot your password?".
2. Select "Restore via email".
3. Enter your email address and follow the instructions in the letter.

The password reset link is valid for 24 hours, and if the email doesn't arrive, check the Spam folder or try to resend it.

Recovery via phone number

If the email is not linked or you do not have access to it:

1. On the login page, select "Forgot the password?" → "Restore through phone number".
2. Enter the linked number (specify the country code, for example, +79123456789).
3. Confirm receipt SMS-code.
4. Create a new password (minimum 8 characters, with numbers and letters).

⚠️ Note: If you have changed your phone number and have not updated it in your Mi Account settings, it will be more difficult to restore access. In this case, contact Xiaomi with proof of account ownership (checks for buying devices, screenshots of emails, etc.).

Recovery through a trusted device

If you have another Xiaomi smartphone or tablet where you are already logged in:

1. Open "Settings" → Mi Account".
2. Select "Security and Privacy" → "Account management".
3. Slip "Change password" and follow the instructions.

This method works even if you forget your old password – the system will request confirmation via a fingerprint or a fingerprint. PIN-code.

5. Set up data synchronization in Mi Cloud

After a successful login, it is important to properly configure synchronization so as not to lose data and not clog the device memory with unnecessary copies.

5.1 What data can be synchronized

The following options are available in Mi Cloud:

• 📱 Contacts – Backup and restore phone numbers.
• 📝 Communications — SMS and MMS (Do not turn on if you are afraid of leaking personal correspondence).
• 📷 Gallery - automatic upload of photos and videos (you can choose the quality: original or compressed).
• 🎵 Records – Call backups (good for business users).
• ⚙️ System settings – themes, wallpaper, network settings, etc.
• 📅 Applications – data from Mi Fit, Mi Home, Notes, etc.

To enable synchronization:

1. Go to "Settings" → Mi Account. → Mi Cloud".
2. Activate the switches next to the desired categories.
3. For photos and videos, click on category and select: 🔘 "Download only over Wi-Fi (recommended to avoid wasting mobile traffic). 🔘 "Original quality" or "High quality" (compression).

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If you are taking a lot of pictures in 4K, Select a separate folder in the gallery for Mi Cloud, and select “Download Folders” in the sync settings, and only specify the ones you need to reserve.

5.2 How to Free Up Space in the Cloud

Free 5GB runs out quickly, especially if you sync the video.To clear the space:

1. Open "Settings" → Mi Account. → Mi Cloud → Storage management".
2. Select a category (e.g., "Gallery").
3. Mark unnecessary files and click "Delete".
4. For full cleanup of backups, go to "Backups" and delete old versions.

You can also buy additional space:

• 💰 50GB — ~100–150 ₽/month.
• 💰 200GB — ~300–400 ₽/month.

6.Security of Mi Cloud Account

Data leaks from the cloud can lead to serious problems, from stealing photos to remotely controlling your smartphone.

Two-factor authentication (2FA)

Turn it on. 2FA, Even if the password is leaked, the attackers could not log into the account:

1. Go to "Settings" → Mi Account. → Security".
2. Select "Two-step verification".
3. Confirm the action via SMS or email.
4. Keep your backup codes in a safe place (you will need them if you lose access to your phone).

6.2 How to check active sessions

If you suspect someone is logged in to your account:

1. Open account.xiaomi.com.
2. Go to Security. → Devices and activities".
3. If you see strangers, click Exit next to them.

You can also do this here:

• 🔄 Change password if you suspect a hack.
• 📱 Remove all inactive devices (those you haven’t used in a long time).

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Never use the same password for your Mi Account and other services (e.g., email or social media) and if you hack one account, attackers will gain access to all the others.

7. Frequent questions about Mi Cloud