How to log into Xiaomi cloud storage: all ways and solutions to errors

Xiaomi Cloud Storage is not just a place for backups, but a full-fledged tool for synchronizing photos, contacts, notes and even SMS However, many users face difficulties at the stage of login: the system requires confirmation of the user's identity. SMS, Does not accept a password or even block an account after several attempts. In this article, we will discuss all the current ways of logging in to Mi Cloud, from standard login via a smartphone to bypassing two-factor authentication if you do not have access to the associated number.

Xiaomi’s cloud is very integrated with the brand ecosystem: without being tied to Mi Account, you won’t be able to use services like Mi Home (smart home) or Mi Fit (fitness bracelets). So logging into the cloud often means losing access to the entire ecosystem. We’ll tell you how to avoid blocking your account, what to do if Xiaomi requires an old phone number to confirm, and how to log into the cloud from someone else’s device without the risk of blocking your profile.

1. Standard entry to Mi Cloud from Xiaomi smartphone

The easiest way is to log in directly to Xiaomi’s phone, where your account is already linked.

1. Open the Settings. → Mi Account (or Xiaomi Account in new versions) MIUI).
2. If you are already logged in, tap on the avatar in the upper right corner - the account control panel will open.
3. Select Mi Cloud (or "Cloud"), and you'll see all the synchronized data: contacts, photos, records.

If the account is not tied, the system will prompt you to enter a login (email or phone number) and password. SMS Or email is the standard security measure, and if the code doesn't come in, check the spam folder or try to request it again through the spam folder. 1-2 minute.

Make sure your phone is connected to the internet (Wi-Fi or mobile data)

Check if synchronization is included in Settings → Account. → Mi Cloud

Update. MIUI Up to the latest version (old firmware may have authorization errors)

Turn it off. VPN — Some Xiaomi servers are blocking suspicious IP-->

On new models (Xiaomi) 13/14 series, Redmi Note 12) The interface may be different: instead of "Mi Account," look for "Accounts and Syncs." If you have an error when you enter your password, you can try it:

• 🔄 Reset your password through the official account.xiaomi.com website (access to an email or number is required).
• 📱 Use another way of entering – for example, through a fingerprint if it is configured.
• 🌐 Change your account region (in your profile settings) if you have moved to another country.

2.Link to the Xiaomi cloud via a browser on a PC or phone

If you do not have access to a Xiaomi smartphone, you can log in to the Mi Cloud via any browser:

1. Go to i.mi.com (the official web-based cloud interface).
2. Enter the username (email or number) and password from Mi Account.
3. Confirm your login via SMS or email (if two-factor authentication is enabled).

The web version of the cloud has limited functionality compared to a mobile application, for example, you can not:

• 📁 Manage device backups (Browse only).
• 🔄 synchronize notes or SMS.
• 📱 Delete files from the gallery (download only).

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If i.mi.com is not open, try using it. VPN With servers in China or Singapore, sometimes Xiaomi blocks access from certain regions.

For full work with files, it is better to install the official Mi Cloud application on Android or iOS:

⚠️ Note: When you first sign in from a new device, Xiaomi can block your account for 24 hours if you think it’s suspicious. IP-address (e.g. through VPN) during authorization.

3. Restoration of access if not coming SMS email

One of the most common problems is that the confirmation codes don't come in, and this can happen for a number of reasons:

• 📵 Your phone number or email is no longer valid (for example, you changed your SIM card).
• 🚫 Account blocked for suspicious activity (repeated failed login attempts).
• 🌍 The region of your account does not match your current location (e.g., your account is registered in China and you are logged in from Russia).

Decisions:

1. Check alternative confirmation methods: If both email and number are linked, try asking for both.
2. Use backup email: when registering for Mi Account, you can specify an additional address for recovery.
3. Contact support via the Access Recovery Form. IMEI The device is attached (you can find it in the phone box or via *#06#).

If you have changed your phone number but it is still linked to your account, try:

1. Log in via Mi Cloud on your old device (if any) and update the number in your profile settings.
2. Use the "Forgot Password?" function on account.xiaomi.com by providing a backup email.
3. Contact the support with a photo of the passport and a receipt for the purchase of the device (required to confirm ownership).

Through the Xiaomi smartphone|Through a browser on a PC|Through the Mi Cloud app on Android/iOS|I don't use the cloud.-->

Bypassing two-factor authentication (if no access to the number)

Two-factor authentication (2FA) Mi Account is the default for accounts registered after 2020, and if you lose access to a number or email, you can bypass it in the following ways:

Method 1: Recovery through backup email

1. On the login page, select "Forgot your password?".
2. Enter the login (email or number) and click "Send the code to backup email".
3. If the backup address is not tied, the system will prompt you to fill out a support form.

Method 2: Use the Mi Unlock Tool (only to unlock your phone)

If the goal is to unlock your phone, rather than logging into the cloud, you can use the official Mi Unlock Tool:

1. Download the utility from en.miui.com/unlock.
2. Log in with the username and password from Mi Account.
3. Connect your phone in Fastboot mode (clip Volume Down + Power when the device is off).

⚠️ Note: This method does not allow access to files in the cloud, but only unlocks the phone after reset. SMS/email.

Method 3: Applying Support with Evidence of Ownership

If other methods have not helped, prepare:

• 📄 Photo of the passport (page with your data).
• 📦 Check or box from the device (with visible IMEI).
• 📱 Photo of the phone with the serial number (under the cover or in the settings).

Send this data through the recovery form. The answer can come through 3-7 days.

5. Frequent Mi Cloud login errors and their solutions

Even with the right data entry, the system can produce errors.

If you see an error, this device is not tied to an account, it means that the phone is not recognized as "trusted" by the system.

1. Sign in to Mi Account on another Xiaomi device (if any).
2. Go to Account Settings → Security → Devices.
3. Remove all unknown devices from the list and try to log in again.

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If you bought the phone with your hands, the previous owner might not have untie your account, in which case the only way to log into the cloud is to reset the phone to factory settings (but that will delete all the data!).

6. Alternative ways to access files in Mi Cloud

If standard methods do not work, you can try to circumvent the limitations:

Method 1: Use of Mi PC Suite

The official Windows program allows you to manage files on your phone and partially in the cloud:

1. Download the Mi PC Suite and install it.
2. Connect your phone via USB (enable USB debugging in the developer settings).
3. Sign in to the program with Mi Account.
4. Go to the Cloud section – photos and some backups will be available here.

Method 2: Access through API (for advanced users)

If you have programming skills, you can use informal programming. API Mi Cloud for accessing files, like WebDAV:

https://cloud.mi.com/v1/opendir?appId=your_app_id&token=your_token

This will require:

• 🔑 Get token through tools like Mi Token Extractor (root access required).
• 📡 Use programs like RaiDrive or Cyberduck to connect to the cloud as a network drive.

⚠️ Note: Unofficial methods may violate Xiaomi's terms of use and result in account suspension.

Method 3: Transfer data to another service

If you can’t restore access to Mi Cloud, transfer your important files to another cloud:

• 📁 Photos: Use Google Photos or Yandex Drive.
• 📞 Contacts: export them to a.vcf file and import them to another account.
• 📝 Notes: Copy text manually or through screenshots.

7.Mi Cloud Account Security: How to Avoid Blocking

To avoid losing access to the cloud, follow these rules:

• 🔐 Use a complex password (at least 12 characters with numbers and special signs).
• 📧 Link backup email – this will make recovery easier.
• 📱 Do not log in from other people’s devices (especially through public Wi-Fi).
• 🔄 Update regularly MIUI — In older versions, there are vulnerabilities.
• 🚫 Don’t use unofficial firmware – it can block access to Xiaomi services.

If you are planning to sell your phone, you should:

1. Sign out of Mi Account in the settings.

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Create a text file with account data (login, backup email, IMEI And keep it in a secure place (e.g., in an encrypted archive) that will help you quickly recover access if you forget your password.

FAQ: Answers to Frequent Questions