How to completely remove the conversation record on Xiaomi Redmi Note 9 Pro: all ways

Phone records on the Xiaomi Redmi Note 9 Pro can take up precious space in the device’s memory or contain sensitive information that you want to permanently erase. Unlike regular audio files, these records are often stored in hidden folders or tied to the Phone app, making them difficult to find and delete. In this article, we will examine all possible methods, from basic to radical, including deletion through embedded tools, file manager and even resetting.

The Redmi Note 9 Pro (M2003J6A1G, M2003J6B1G) features a call recording at the MIUI firmware level, which means that files can be duplicated in multiple places: in the application folder, in the Mi Cloud cloud storage, or even in the system cache. If you just delete the record from the gallery, it can stay elsewhere. We will show you how to guarantee to erase all traces of the conversation, including metadata and temporary files.

1. Delete via the application "Phone" (the easiest way)

If the recording was made through a standard Phone app, the fastest way to remove it is to use the built-in feature, which is suitable for 90% of users, as it does not require root rights or technical skills.

Open the Phone app and go to the Records tab (or History → Call Records, depending on the version of MIUI). Here you will see a list of all saved conversations. Click on the desired record and hold it for 2-3 seconds until the menu appears. Select Delete (basket icon).

• 📌 Click on three dots in the upper right corner → Choose.
• 🗑️ Check the boxes for unnecessary records. → Delete.
• 🔄 After deleting, check the Recycle Bin folder in the Files app - sometimes records are moved there instead of completely erasing.

⚠️ Note: In some versions MIUI 12-14 call records are automatically synced to Mi Cloud, and if you haven't disabled this feature, the remote local record can stay in the cloud. → Xiaomi account → Mi Cloud → Call records.

Make sure that the recording is not needed for litigation|Disable synchronization with Mi Cloud|Check the free space on the device|Backup of important records-->

2. Search and Delete through File Manager

If the recording is not displayed in the Phone app or you suspect it is duplicated, you will have to search the files manually. Call records on the Redmi Note 9 Pro are usually stored in one of the following folders:

• 📁 /storage/emulated/0/MIUI/sound_recorder/call_rec/ — standard-place MIUI 11–14.
• 📁 /storage/emulated/0/Recordings/ — squashing.
• 📁 /storage/emulated/0/Android/data/com.android.incallui/files/ — temporary-file folder.

To find these folders:

1. Open the Files app (yellow folder icon).
2. Go to Categories → Audio or use keyword search: call_rec,.amr,.mp3.
3. Hold the file → Delete → Confirm the action.

Important: If you use third-party recording apps (like Cube Call Recorder or ACR), files can be stored in their own folders. Check the settings of these apps - there's usually a Warehouse or Record Management section there.

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If you don't find the file /MIUI/sound_recorder/, Enable the display of hidden files in the file manager settings (three dots) → Settings → Show hidden files).

3. Remove from the Mi Cloud (if synchronization is enabled)

Many Xiaomi users are unaware that their call records are automatically uploaded to Xiaomi’s Mi Cloud, which means that even after local deletion, files can remain online to be erased:

1. Open your Settings → Xiaomi Account → Mi Cloud.
2. Scroll down to the Call Records section (or Other Data → Records).
3. Click on the item → select unnecessary files → Delete.
4. Confirm the action with a password from the Mi Account.

If you want to completely disable recording sync, go back to Mi Cloud and uncheck the box in front of Call Recording, which will prevent new files from automatically downloading.

⚠️ Note: Files deleted from Mi Cloud are stored in the cloud Recycle Bin for another 30 days. → Basket and clean it manually.

Yes, for all data | Yes, but only for contacts and photos |No, disabled(a)|I don't know what it-->

4.Use of third-party applications for deep cleaning

If standard methods don’t help, or you want to be guaranteed to remove all traces of the recording (for example, before selling your phone), use specialized utilities.

• 🧹 CCleaner – Clears cache and temporary files where fragments of records can be stored.
• 🔍 Files by Google – Finds duplicates and hidden audio files.
• 🛡️ SD Maid – removes system debris, including residual application data.

Instructions for SD Maid:

1. Install the app from Google Play.
2. Start the scan (Analysis → Corpus).
3. Go to Residues and find files with.amr,.mp3 extensions associated with the Phone app.
4. Mark them and press Delete.

For complete certainty, you can use irrevocable erasure applications like Shreddit or Secure Delete, which overwrite deleted files with random data, making recovery impossible, and this is true if you transfer your phone to another person.

5. Radical method: resetting settings to factory

If you've tried all of these methods, but the recording is still detected (e.g., when scanned by specialized programs), the last option is a complete reset, which erases all of the data from your phone, including records, photos, apps and settings, and only use it as a last resort!

Instructions for Redmi Note 9 Pro:

1. Back up important data (contacts, photos, messages) through Settings → About Phone → Backup.
2. Go to Settings → About the phone → Reset settings.
3. Choose to erase all data.
4. Enter the password (if installed) and confirm the action.
5. Wait for the reboot (it will take 5-10 minutes).

⚠️ Note: Redmi Note 9 Pro with MIUI 13+ After reset, you may need to re-assign your Xiaomi account.If you forget your password, your phone may lock.

Once reset, the phone will be like new, with no records, no apps, no personal data, and this method is guaranteed to remove all traces, but it's not rational to use it for one record.

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Resetting is the only way to 100% delete records if they're protected by the system or encrypted, but it's an extreme measure, because it erases all the contents of the phone.

6 How to Recover a Randomly Deleted Record

If you delete a record by mistake, you can try to restore it, and the odds depend on how long it has been since you deleted it and whether you used your phone after that (new data can overwrite old files).

Recovery methods:

• 🔄 Recycle Bin in the Files app: Open Files → Recycle bin and check if there is a deleted record (stored for up to 30 days).
• ☁️ Mi Cloud: If sync is enabled, the record can remain in the cloud (see Section 3).
• 🛠️ Third-party software: Use DiskDigger, Recuva (for PC) or Undeleter (for Android) and these tools scan the device's memory for deleted files.

To recover via DiskDigger:

1. Install the app from Google Play.
2. Select Full Scan (requires root rights for maximum efficiency).
3. Wait until the scan is completed (it can take up to an hour).
4. Find files with the.amr or.mp3 extension in the results and restore them.

Important: The faster you start your recovery, the better the chances of success, and if more than a week has passed and the phone has been actively used, the files could be overwritten.

7.How to prevent automatic call recording

To avoid accumulating unnecessary records in the future, turn off automatic call recording. On the Redmi Note 9 Pro, it is done as follows:

1. Open the Phone app.
2. Click on the three dots in the upper right corner → Settings.
3. Go to Call Record.
4. Turn off Auto Record or select Do Not Write for all contacts.
5. Also uncheck the sync box with Mi Cloud if you don’t want your records to be saved in the cloud.

If you use third-party recording apps (such as Cube ACR), go to their settings and turn off automatic recording or set file retention time limits.

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To keep the recordings from taking up too much space, you can limit the recording quality in the Phone app settings, and choose Low quality (.amr format) over High (.mp3), which will reduce the file size by 5-10 times.

Frequently asked questions