How to completely remove recordings of conversations on Xiaomi Redmi 7: a step-by-step guide

Phone records on Xiaomi Redmi 7 can take up precious space in the device’s memory and sometimes contain sensitive information that needs to be deleted. Unlike the newer models with MIUI 12+, where call recording is integrated into the Phone system application, the Redmi 7 (with MIUI 10/11) process may be different — especially if you used third-party applications like Cube Call Recorder or ACR.

In this article, we will discuss three proven ways to delete records: through the built-in Phone application, manually through the file manager and a full reset (if files are not deleted by standard methods). 7 — file `/MIUI/sound_recorder/call_rec/` or `/Recorder/calls/` depending on the firmware version, and how to avoid accidental recovery.

1. Delete records through the “Phone” application

If you recorded conversations using the standard Phone app (green handset icon), all files are stored in its internal database, and you can delete them from the program interface, which is the fastest method and does not require access to the file system.

Open the Phone app, go to the Records tab (or History → Records of conversations in some versions of MIUI) and see a list of all stored audio files to delete:

• 📱 Press and hold your finger on the record you want to erase.
• 🗑️ In the top menu, the “Delete” button (or basket icon) will appear – tap on it.
• ✅ Confirm the action in the dialog window.

For mass removal:

1. Tap the three-point menu (⋮) top-right.
2. Choose Choose All or manually mark the desired files.
3. Click Delete and confirm.

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If the Records button is not in the Phone app, then the call recording function is disabled in the settings. Check the Settings section → Apps → Phone → Recording conversations

2. Manual deletion through file manager

Some records (especially those created by third-party applications) are not displayed in the standard Phone interface, in which case you will have to search and delete files manually through a file manager (for example, Mi File Manager or Total Commander).

The records are usually stored in one of the following folders:

/storage/emulated/0/MIUI/sound_recorder/call_rec/


/storage/emulated/0/Recorder/calls/




/storage/emulated/0/CallRecordings/

Instructions for removal:

1. Open the Mi File Manager (or other conductor).
2. Go to the root directory (/storage/emulated/0/).
3. Find the folder with records (see paths above). Files usually have the extension.amr,.mp3 or.m4a.
4. Select the desired files, click “Delete” and confirm.

Enable the display of hidden files in the manager settings|Make a backup of important records|Check the free space on the device (minimum 100 MB)|Close all applications that use audio files-->

If you don't have a folder with records, try searching for keywords like call, rec, or record. Some apps (like ACR) create their directories in /Android/data/.

3. Complete resetting of settings (if records are not deleted)

In rare cases, records can get stuck in a device’s memory due to file system failures or application errors, and if standard methods don’t work, you’ll have to resort to a hard reset, which will remove all data from your phone, including records, photos, and installed apps.

Before discharge, it is mandatory:

• 🔄 Backup important data through Settings → Additionally. → Backup and reset.
• 📱 Remember or write down Mi Account details (logins and passwords).
• 🔋 Charge your phone at least 50%.

Resetting instructions:

1. Go to Settings → About the phone → Reset settings.
2. Select to erase all data (reset to factory).
3. Enter a password (if required) and confirm the action.
4. Wait for the process to be completed (5-10 minutes).

Yes, because of viruses.|Yeah, before the phone sale.|No, never.|I don't know what that is.-->

⚠️ Warning: Once reset, the phone will return to a boxy state, all records, contacts and messages will be permanently deleted. If you forget the Mi Account data, the device may lock!

4. How to avoid recovering deleted records

Even after deleting, files can remain in your phone’s memory until the new data overwrites them. To ensure that the records are erased, follow the following steps:

1. Clear the Recycle Bin (if you use a file manager with a Recycle Bin function, such as Mi File Manager).
2. Fill the memory with unnecessary files (like videos) and then delete them, which will overwrite the memory sectors where the records were stored.
3. Turn off automatic recording in the settings of the Phone application so that new files are not created:

Settings → Applications → Phone → Recording conversations → Auto Record → Disable

For complete confidence, you can use specialized applications for secure data erasure, for example, Secure Delete or Shreddit (root rights are required).

5. Frequent errors and their solutions

When deleting records, users often face typical problems, and here are the most common ones and how to fix them:

• 🔍 No Records folder visible: Enable hidden files in file manager settings or use Root Explorer.
• 🚫 No Deletion Rights: Try to delete files via PC by connecting your phone in File Transfer mode (MTP).
• 🔄 Records reappear after deletion: This means the app automatically restores them from the cloud (like Google Drive or Mi Cloud.

If you use a third-party recording app (like Cube Call Recorder), check its settings for automatic backup. For example, in ACR, this option is located in Settings → Cloud → Autoboot.

⚠️ Note: Some call recording applications (e.g. Boldbeast) save files to secure system folders, and deletion without root rights may not be possible!

6. Alternative methods: cloud services and PCs

If the records are synced with cloud services (Mi Cloud, Google Drive, Dropbox), they should be deleted there, for example, for Mi Cloud:

1. Open the Mi Cloud app on your phone.
2. Go to the Conversation Records (or Other Files) section.
3. Select unnecessary files and click “Delete”.
4. Clean the Recycle Bin in the cloud (files are stored there for 30 days).

For removal via PC:

1. Connect Redmi 7 to your computer via USB (select File Transfer mode).
2. Open Windows Explorer and go to the phone folder.
3. Find the directories with the records (see section 2) and delete the files.

If the phone is not determined by the PC, install Mi PC Suite drivers from the official Xiaomi website or enable USB debugging in the developer settings (Settings → About Phone → MIUI version – tap 7 times to unlock).

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Deleting records via PC is the most reliable way if the file manager on the phone does not see the system folders.

FAQ: Frequently Asked Questions