Phone records on Xiaomi Redmi 9 can take up precious space in the device’s memory or contain sensitive information that you want to delete. However, standard deletion through the basket or file manager does not always guarantee complete disappearance of files. In this article, we will discuss all available methods from basic to advanced, including deletion through MIUI system folders and resetting the cache of the Phone application.
Feature of Redmi 9 (model M2003J15SC/M2004C3LGG) In fact, the default call records are saved in a secure folder. /sdcard/MIUI/sound_recorder/call_rec, And if you've tried to delete a record, but it still shows up in your call history, the problem is in your cache. MIUI 12/13 Delete files without the possibility of recovery.
1. Delete via the “Phone” application (standard method)
The easiest way is to use Xiaomi's built-in Phone app, which automatically saves the records in a separate section where they can be deleted in a few taps. Here's a step-by-step guide:
- 📱 Open the Phone app** (the phone icon on the home screen).
- 📄 Go to the Records tab (or History) → Recordings of conversations depending on the version MIUI).
- 🗑️ Press and hold the desired entry, then select Remove (basket icon).
- 🔄 For mass removal, tap on ⋮ (three-point) → Records management → Mark the files and click Delete.
⚠️ Note: Deleted records thus fall into the basket MIUI And they're stored for up to 30 days. To erase them forever, open the Files app»** → Basket → Select files with the.amr extension or.mp3 and press Clear.
Turn off sync with Mi Cloud|Check the basket. MIUI|Make sure that the record is not duplicated in Google Drive|Make a backup of important files-->
2. Manual deletion through file manager
If the record is not displayed in the Phone app, but you are sure that it is saved, check the MIUI system folders. Any file manager with access to the root directory (for example, Files** from Xiaomi or Solid Explorer) will do this.
The path to the records:
/sdcard/MIUI/sound_recorder/call_rec/
/sdcard/Recordings/Call/- 🔍 Enable the display of hidden folders in the file manager settings.
- 📁 Go to one of the following paths (folder may be called) call_rec, Call or Voice).
- 🗑️ Select files with a creation date corresponding to the time of the conversation and delete them.
- 🧹 Clean the File Manager Recycle Bin (if used).
⚠️ Note: Some records can be stored encrypted (files without extension or with extension.dat) and can't be listened to without special tools, but they take up space.
What to do if the folder call_rec absent?
3. Remove via the settings of the application "Phone" (cache reset)
Sometimes the records continue to show up in the call history even after the files are deleted, because of the cached data of the app, to completely erase the traces:
After this procedure, the recordings should disappear from the interface. If the problem persists, check if you are using a third-party recording application (such as Truecaller or Call Recorder), which can duplicate files.
In the phone (internal memory)|Nana SD-map|In the cloud (Mi Cloud, Google Drive)|I don't keep notes.|Another option-->
Full formatting (extreme method)
If a record contains critical information and you want to be guaranteed to destroy it, consider a full reset, which erases all data on the device, including records, photos and apps. Use it only as a last resort!
Instructions:
- Back up important data via Settings → About Phone → Backup.
- Go to Settings → Additional → Recovery and Reset.
- Select Resetting → Erase all data.
- Enter the password (if installed) and confirm the action.
| Deleting method | Speed. | Guarantee of complete erasure | Risks. |
|---|---|---|---|
| Through the phone app. | ⭐⭐⭐⭐⭐ | ❌ (stays in the basket) | No. |
| File manager | ⭐⭐⭐⭐ | ⚠️ (depending on the manager) | System files can be deleted |
| Resetting the phone cache | ⭐⭐⭐ | ✅ (interface) | Resetting the application settings |
| Total reset | ⭐ | ✅✅ (irreparably) | Loss of all data |
⚠️ Note: After a reset, it will be impossible to recover data without specialized software (for example, Dr.Fone or EaseUS MobiSaver). If you sell or transfer a phone, we recommend that you additionally encrypt the device before resetting:
Settings → Security → Phone Encryption5. Delete records made by third-party applications
If you use third-party records (such as ACR, Cube Call Recorder, or Truecaller), the files may be stored in other folders.
- 📁 ACR: /sdcard/ACR/ or /sdcard/Android/media/com.nll.acr/
- 📁 Cube Call Recorder: /sdcard/CubeBackups/ or /sdcard/CallRecorder/
- 📁 Truecaller: /sdcard/Truecaller/Recordings/
To delete the records:
- Open the writeer application settings (e.g., ACR → Settings → Record folder).
- Delete files through the built-in manager or manually through the file manager.
- Clear the app cache in Settings → Apps.
⚠️ Note: Some apps (like Truecaller) sync records to the cloud, so to delete them from there, log into your account on the service's official website and clear your history.
💡
If the record is not deleted, check if it is password protected. Some applications (such as Call Recorder by Lovekesh) encrypt files, in which case delete the record through the interface of the application itself.
6. How to prevent automatic recording of conversations
To avoid accidentally saving conversations in the future, turn off auto-recording:
- 📵 In the appendix "Phone"**: Open ⋮ → Settings → Record conversations. Turn off Auto Record. Delete all numbers from the list Always Write (if any).
MIUI
- Go to Settings → Privacy → Special Permissions → Record conversations.
- Disable access for all applications except system ones.
If you use Google Phone (an alternative phone app from Google), the path is different:
Open Google Phone → ⋮ → Settings → Record conversations → Disable💡
Disabling auto-recording does not delete files already saved; it must be erased separately through a file manager or a recorder application.
7. Recovery of accidentally deleted records (if you need to return)
If you delete the post by mistake, you can try to restore it within 30 days:
- Open the Files app** → Recycle Bin.
If the cart is cleaned, try specialized programs:
- 📱 DiskDigger (for Android) – works without root rights, but with restrictions.
⚠️ Warning: The more you use your phone after deleting, the lower your chances of recovery. When you write new data, old files are overwritten.