Losing contacts on a smartphone is one of the most frustrating situations for any user, especially when it comes to hundreds of important numbers that have been accumulated in the phone book for years. Xiaomi, Redmi and POCO smartphones offer built-in tools to back up contacts through Mi Account, but many users do not know how to use them correctly or face synchronization errors.
In this article, we will discuss all the current ways to save contacts to your Xiaomi account β from standard sync through the cloud to manually exporting to a file. You will learn how to avoid data loss when changing your phone, resetting or flashing, and what to do if contacts are not synchronized. MIUI and smartphone models.
Why it is important to keep in touch with your Mi Account
Many users mistakenly believe that contacts are automatically saved in the SIM-In practice, this doesn't always work: when a device breaks down, is stolen or is reset to factory settings, 90% of the numbers are lost irrevocably unless synchronization is set up.
The advantages of maintaining contacts on Mi Account:
- π Automatic synchronization between all Xiaomi devices (smartphones, tablets, even Mi Band smartwatch with support for contacts)
- βοΈ Cloud storage β data is independent of physical media and is available even when your phone is lost
- π± Quick recovery when buying a new device or after resetting
- π Loss protection β Contacts are tied to an account, not to a user SIM-card
Without a Mi Account link, you risk losing not only phone numbers, but additional information: birthdays, addresses, photos attached and notes to contacts. For example, when switching from Redmi Note 10 to Xiaomi 13 without synchronization, you will have to manually transfer each contact.
Method 1: Automatic synchronization of contacts with Mi Account
The easiest and most reliable method is to enable automatic synchronization through smartphone settings, which works on all devices with MIUI 10 and later, including the latest Xiaomi 14, Redmi Note 12 and POCO F5 models.
Instructions for setting:
- Open the Contacts app (the phone book icon on the home screen).
- Slip on three dots in the upper right corner and select Settings.
- Go to Contact Management β Contact Synchronization.
- Turn on the switch next to Mi Account (could be called Xiaomi Cloud in newer versions of MIUI).
- Wait until the first synchronization is completed (it can take a few minutes depending on the number of contacts).
Once activated, all changes to the phone book (add, edit, delete contacts) will automatically sync to the cloud. SIM-You need to import them into your phoneβs memory first, otherwise they wonβt get into the cloud.
Make sure that mobile internet or Wi-Fi is enabled|Check that your account settings are correct for Mi Account|Open cloud.mi.com on PC and check for contacts|Create a test contact and make sure it shows up in the cloud-->
Method 2: Manually export contacts to VCF file
If you donβt want to use the cloud or need an additional copy of your contacts, you can export them to a.vcf (vCard) file, which can be saved on a computer, a flash drive or other cloud service (such as Google Drive).
Step-by-step:
- Open the Contacts app and go to Settings β Contact Management β Import/Export Contacts.
- Select Export to File (or Export to Device in some versions of MIUI).
- Check the contacts you want to keep (or click Select All).
- Click Export and specify the folder to save (it is recommended to select Internal Memory β Download for convenience).
- A file with the.vcf extension will be created, and you can copy it to a PC or other phone.
Advantages of this method:
- π Cloud Independence β file is stored locally and does not depend on the work of Xiaomi servers
- π Universality β.vcf file is supported by all modern smartphones (including iPhone and Android devices)
- π Selective export β you can only keep the right contacts, not the entire phone book
What to do if the VCF file is not opened?
Method 3: Import contacts from Google Account to Mi Account
If youβve used Google Contacts before and want to migrate them to Xiaomiβs ecosystem, you can do so without losing data, and the key is to set up syncs correctly to avoid duplicate contacts.
Transfer algorithm:
- Open Settings β Accounts and Synchronization.
- Add your Google Account if it is not already connected.
- Enable contact sync for Google (wait until the process is complete).
- Go back to Settings β Contacts β Contact Management.
- Select Import/Export β Import with SIM or Devices.
- In the source list, select Google and confirm the import.
- After importing, turn off syncing contacts with Google to avoid duplicates.
Important nuances:
- β οΈ If you have already had contacts in Mi Account, they can be duplicated.
- π After importing, check your contacts for blank fields or errors (sometimes data from Google is not correctly transferred).
- π± In some models (for example, POCO X3) You may need to restart your phone to apply the changes.
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If contacts double after import, use the merge function in the Contacts app: click on three points β βContacts mergeβ and select duplicates to merge.
Method 4: Synchronize with Xiaomi Cloud on PC
Few people know, but contacts from Mi Account can be managed not only from a smartphone, but also through the web interface of Xiaomi Cloud. This is convenient if you need to quickly add or edit a contact from your computer, or check whether the synchronization was successful.
How to use Xiaomi Cloud for contacts:
- Go to cloud.mi.com and log in to your Mi Account.
- In the menu on the left, select Contacts (or Contacts in English).
- So here you'll see all the synchronized contacts, and you can edit them, delete them, or add new contacts.
- To export, click on the gear in the upper right corner and select Export Contacts (the file will be in.vcf format).
Features of the web version of Xiaomi Cloud:
| Function | Description | Limitations |
|---|---|---|
| Contact review | Display all saved numbers with photos and additional information | No support for grouping contacts (unlike mobile apps) |
| Editing | Change names, numbers, add new fields (email, address, etc.) | It is impossible to edit contacts massively |
| Exports/imports | Save a backup to a.vcf file or download contacts from a file | Maximum file size for import β 10 MB |
| Search | Quick search by name, number or email | No extended filters (for example, by date of addition) |
The web version is convenient for mass operations, for example, if you need to clear the phone book from old contacts or transfer data from another account, but for everyday use, it is better to use the mobile application Contacts on your smartphone.
Method 5: Backup with Mi Mover
The Mi Mover app is designed to transfer data between Xiaomi devices, but it can also be used to create a local backup of contacts, a method that is useful before selling a phone or getting it repaired.
How to make backup contacts through Mi Mover:
- Install the Mi Mover app from the Mi App Store (unless preinstalled).
- Open the app and select I give (if you save data from your current phone).
- Connect a second Xiaomi phone (or use save mode on your PC via USB-C cable).
- In the data list for transfer, mark only Contacts (uncheck other points).
- Click Start and wait for the process to be completed.
Features of this method:
- π² Local storage β data is stored on another device or PC, without downloading to the cloud.
- π Compatibility β only works between Xiaomi devices (not suitable for porting to iPhone or other brands).
- β οΈ Restriction: you can not select individual contacts, copy all the data from the phone book.
π‘
Mi Mover is the only official way to transfer contacts between Xiaomi devices without loss, and it stores not only numbers, but also call history, messages and other data (if necessary).
Solving problems with contact synchronization
Sometimes contacts don't sync with Mi Account even when the feature is turned on, let's look at the typical causes and ways to fix them.
Problem 1: Contacts donβt show up in the cloud after sync
- π Check what is in the account settings (Settings) β Mi Account β Xiaomi Cloud is enabled with contact synchronization.
- π± Make sure that the contacts are stored in the phoneβs memory, not on the phone. SIM-map (in the Contacts app check the storage source).
- π Reboot your phone and start forced synchronization manually.
Problem 2: Duplicate contacts
- π² Use the merge function in the Contacts app: Settings β Connecting contacts.
- βοΈ Disable sync with other accounts (Google, Facebook) if they duplicate data.
- ποΈ Remove duplicates manually via the web version of Xiaomi Cloud (more convenient than on your phone).
Problem 3: "I failed to synchronize" error
- π Check your internet connection (synchronization only works via Wi-Fi or mobile data).
- π Update Contacts and Xiaomi Cloud in the Mi App Store.
- π± Reset the Contacts app settings (Settings) β Annexes β Contacts β Warehouse β Drop it).
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If the sync is stuck in the Waiting phase, try logging out of Mi Account and logging in again, often solving the problem with the hanging processes.
β οΈ Note: If you reset your phone to factory settings and don't back up your contacts, you can only restore them if they were synced with Mi Account or Google before reset. Local contacts (stored only in the phone's memory) are deleted irrevocably.