How to download data from Xiaomi Redmi phone to your computer if the screen is not working: 5 working ways

A broken or broken screen on Xiaomi Redmi is not a sentence for your data. Even if the sensor does not respond and the display shows only a black screen or artifacts, files (photos, videos, contacts, messages) can be extracted to the computer.

In this article, we will discuss 5 Proven methods that work on most Redmi models (including the Redmi Note) 10/11/12, Redmi 9/10/13C Some methods require pre-tuning (e.g., enabled debugging on the USB), And some of them will work even on a completely blind phone, and the important thing is, if the screen is touch-sensitive, but there's no image, try connecting the phone to an external monitor. USB-C/HDMI-Adapter (works on models with Miracast support).

1. Method: Use of Mi PC Suite (for devices with working sensor)

If the Xiaomi Redmi screen does not display the image, but the touch control works (you can “poke” at random), the official Mi PC Suite software will be the simplest solution: the program automatically detects the connected smartphone and allows you to manage files through the computer.

Download Mi PC Suite from Xiaomi's official website (Windows version).

• 🔌 Connect your phone to your PC through the original USB-cable (it is desirable to use the port) USB 2.0 on a computer, it works more consistently with ADB).
• 📱 On your phone (blind!) swipe your finger across the screen from the bottom up to unlock the device (if you have a pattern lock installed, try to play it with gestures).
• 🖥️ In Mi PC Click "File Management" - the program will display internal memory and SD-map (if installed).
• 📁 Copy the desired data to the computer by drag and drop or through the context menu.

⚠️ Note: If the phone is locked OEM (in the developer settings, Mi PC The Suite may not see the device. In this case, move to the method with the ADB.

Connect your phone with the original cable |Unlock the screen with a gesture |Runch Mi PC Suite on behalf of the administrator |Check the connection in Windows Device Manager

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2. Method: ADB (Android Debug Bridge) - universal method

ADB (Android Debug Bridge) is a command line debugging tool for Android devices, which allows you to copy files from your phone to your PC even if the screen isn't working, but requires you to pre-enable USB debugging in your developer settings, and if you haven't activated this option beforehand, it won't work.

Instructions for Windows:

1. Download ADB and Fastboot Tools (the official Google package). Unpack the archive in the C:\adb folder.
2. Connect Redmi to a PC. Open the command line (Win + R → enter cmd → Enter) and execute commands in order: cd C:\adb adb devices If the device appears in the list (for example, 1234abcd device), move to the next step. If not, install Xiaomi USB Drivers.
3. Copy files from phone to PC: adb pull /sdcard/DCIM/ C:\Redmi_Backup\Photos adb pull /sdcard/Download/ C:\Redmi_Backup\Downloads Here. /sdcard/DCIM/ — the way to the photo folder, C:\Redmi_Backup\ — computer-folder.

To copy contacts and SMS, use the following commands:

adb pull /data/data/com.android.providers.contacts/databases/contacts2.db C:\Redmi_Backup\


adb pull /data/data/com.android.providers.telephony/databases/mmssms.db C:\Redmi_Backup\

Files. contacts2.db and mmssms.db can be opened with programs like DB Browser for SQLite.

Method: Fastboot Mode (for phones with locked screen)

If the Redmi screen is completely dead and USB debugging is not enabled, then Fastboot mode remains, which is suitable for copying data only when the bootloader is unlocked. If the bootloader is locked, you will need to unlock it first (this will result in a data reset!).

Algorithm of action:

• 🔌 Connect your phone to your PC and press the power button. + Volume down for 10 seconds to log into Fastboot.
• 🖥️ Open the command line in the folder with ADB Check the connection: fastboot devices should appear something like 1234abcd fastboot.
• 📱 Temporarily load. TWRP Recovery (Castom Recovery): Fastboot boot twrp-3.7.0-alias.img (substitute twrp-3.7.0-alias.img The latest version for your Redmi model).
• 📁 V TWRP Connect to the PC through MTP (Mount menu → Enable MTP) and copy the files manually.

⚠️ Attention: Loading custom Recovery (TWRP) on a phone with a locked bootloader will result in a complete data reset (encryption) MIUI This method will not allow access to files. Use this method only if the bootloader is already unlocked!

Yes, bootloader unlocked|No, bootloader locked|I don't know |I have another brand-->

4. Method: Cloud Services (Mi Cloud, Google Drive)

If Xiaomi Redmi has enabled sync with Mi Cloud or Google Account, you can recover some of the data without connecting to a PC.This method does not require a desktop screen, but depends on what data was synced earlier.

How to check and download data:

1. Mi Cloud: 🌐 Go to i.mi.com and log in to the same Xiaomi account as you do on your phone. 📁 In the Devices section, select your Redmi – contacts, notes, photos will be available here (if sync was enabled). 📥 Click "Export" to download data on PC.

Google Account

• 🌐 Open Google Takeout and select Contacts, Google Photos, Google Drive".
• 📦 Press "Next" → "Create an export – the archive with data will come to the post office.

Method limitations: Clouds do not store local files (such as downloads or documents) or application data (such as WhatsApp or Telegram correspondence).

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If you don’t remember if sync was enabled, try to restore access to your Xiaomi account via email or a linked phone number. Often, the data is synced by default, especially if you’ve used Mi Cloud or Google Photos services before.

5. Method: Connection through OTG-cable (for phones with a working sensor)

If the Redmi screen doesn’t show the image, but the sensor is working, and the phone has OTG (On-The-Go) support, you can plug in a flash drive or external drive and copy the data blindly.

What you need:

• 🔌 OTG-adapter USB-C or micro-USB on USB-A, depending on the Redmi model).
• 💾 Flash drive or external hard drive (formatted into a FAT32 exFAT).
• 📱 File management application (e.g. Mi File Manager or Solid Explorer).

Step-by-step:

1. Connect. OTG-Adapter to the phone, and to it - flash drive.
2. Unlock the screen (guest or gesture) PIN-blindly).
3. Open the Mi File Manager (usually its icon is on the home screen – tap in the intended place).
4. In the app menu, select "USB-storage device” (multiple attempts may be required).
5. Copy the files you want from internal memory to a flash drive (use gestures to navigate).
6. Connect the flash drive to the computer and transfer the data.

⚠️ Note: If the phone has data encryption enabled (in security settings), OTG-The drive may not be recognized. In this case, use ADB or Mi PC Suite.

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The OTG method is only suitable for phones with a working sensor. If the screen is completely dead (including touchscreen), use ADB or Fastboot.

6. Method: Xiaomi Service Center (extreme case)

If none of the above methods worked and data is critical (such as irreplaceable photos or work documents), contact a Xiaomi authorized service center.

• 🔧 Connect to the phone through ISP-programmer (bypassing the lock screen at the level of the memory chip).
• 📱 Restoring access to data through EDL-The system (requires special equipment).
• 🔄 Reflash the device with the storage of user data (not always possible).

The cost of the service varies from 1 500 before 5 000 Official service centers Xiaomi in Russia can be found on the website mi.com/ru/service.

What to ask the master before repair:

• ❓ Do you guarantee the safety of data after recovery?
• ❓ What methods will be used (ISP, EDL, JTAG)?
• ❓ Will you provide a report on the copied files?

FAQ: Frequent questions about data extraction with Xiaomi Redmi