How to check the cloud Mi Cloud on the phone Xiaomi Redmi: step-by-step instructions with pictures

Xiaomi’s Mi Cloud cloud storage isn’t just a backup of your data, it’s a full-fledged tool to synchronize contacts, photos, notes, and even SMS between devices. If you own a Redmi smartphone (whether it’s a Redmi Note 12, Redmi 10 or older), sooner or later you’ll have to check the state of the cloud: make sure that backups are created correctly, free up space, or restore deleted files.

In this article, we’ll look at all the ways to check Mi Cloud, from basic viewing of occupied space to deep synchronization diagnostics, how to check what data is stored in the cloud, how to download it to your phone or computer, and what to do if the cloud is not working or updated. We’ll focus on the hidden MIUI settings that allow you to manually sync or reset the cache of a cloud client, features that even experienced users often miss.

1. How to open Mi Cloud on Redmi phone: Quick access

Before you check the contents of the cloud, you need to get into it. There are several ways to open Mi Cloud in MIUI - choose the most convenient for you:

  • πŸ“± Through the notification panel: swipe down from the top edge of the screen, find the Mi Cloud icon and tap it. If there is no icon, add it to the panel through quick settings editing.
  • βš™οΈ Through Settings: Go to Settings β†’ Xiaomi account β†’ Mi Cloud. This shows general storage information and synchronized data list.
  • πŸ” Through Search: Swipe down the home screen, type in the search bar β€œMi Cloud” and select the appropriate result.

If you try to open the cloud, the system asks for a password from your Xiaomi account, it means that you have either not been logged in in for a long time, or two-factor authentication is enabled. Enter login data - without this, access to the cloud will be limited.

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If you have forgotten your Xiaomi account password, restore it via the official account.xiaomi.com or Mi Account app. Use the linked phone number or email to reset your password.

2. Checking occupied space in Mi Cloud

Xiaomi provides 5GB of free cloud storage by default. To find out how much space is already occupied and what data it takes up, follow the following steps:

  1. Open your Settings β†’ Xiaomi Account β†’ Mi Cloud.
  2. At the top of the screen, you'll see a diagram of memory distribution. Slip it.
  3. A detailed report will open by categories: Photos, Videos, Contacts, Notes, etc.

If the storage is more than 90 percent full, the system will start to issue space warnings, and you can:

  • πŸ—‘οΈ Delete unnecessary backups (such as old copies) SMS or the call log).
  • πŸ’³ Buy an additional seat (prices start from the ~100 rubles for 50 GB per month).
  • πŸ“€ Transfer some data to another cloud service (Google Drive, Yandex Disk).
πŸ“Š How often do you check your busy spot on the Mi Cloud?
Once a week.
Once a month
Only when the place ends.
Never checked.
Type of dataAverage sizeCan I remove it?
Photos and videos2–4 GBYes (via gallery or Mi Cloud)
Contacts1-5 MBNo (only archival copies)
Notes5-50 MBYeah (selectively)
Backup of the system1-3 GBYeah (old copies)

3. How to check what data is synced with Mi Cloud

Not all data on your Redmi is automatically uploaded to the cloud to see the full list of synchronized items and disable unnecessary items if necessary:

  1. Go to Settings β†’ Xiaomi Account β†’ Mi Cloud.
  2. Scroll down to the Data Sync block.
  3. You'll see a list of categories with switches. A green slider means that the data is synchronized.

Pay attention to the following nuances:

  • πŸ“± Contact and SMS: If these items are disabled, when you reset the phone, you will lose all correspondence and numbers.
  • πŸ“ Notes and Calendar: Syncing this data is helpful if you’re using multiple Xiaomi devices.
  • πŸ”„ Call log: takes up little space, but can be useful for restoring history.

β˜‘οΈ Checking synchronization Mi Cloud

Done: 0 / 4
What to do if the synchronization is suspended?
If the data is not updated for more than a day, try: 1. log out of your Xiaomi account and log in again. 2. Clear the cache of the Mi Cloud application in the settings. 3. Reboot your phone. If the problem persists, check if third-party software (for example, antivirus or VPN) blocks sync.

4. View and download files from Mi Cloud to your phone

To see specific files stored in the cloud (photos, videos, documents), use the official Mi Cloud app or web version:

Method 1: Using the app on the phone

  1. Open Mi Cloud from the notification or settings panel.
  2. Select the Files or Gallery tab (depending on the MIUI version).
  3. Slip on the desired file, then click Download (the icon of the arrow down).

Method 2: Through a Web Browser

  1. Go to i.mi.com and log in.
  2. In the menu on the left, select the Files or Gallery section.
  3. Tick the required files and click Download.

Downloaded files are saved by default to the Download or Mi Cloud folder on the internal drive. If you need to transfer data to your computer, use the web version or connect your phone over USB in file transfer mode.

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The web version of Mi Cloud allows you to download files in packets (up to 50 pieces at a time), while the mobile application limits the selection to 10 files at a time.

5. Verification of system backups in Mi Cloud

One of the most useful features of the Mi Cloud is the automatic backup of the system, which allows you to restore the phone to its previous state after you reset or replace the device, to check for backups:

  1. Open Settings β†’ Xiaomi Account β†’ Mi Cloud β†’ Backup of the device.
  2. All saved copies with dates of creation and sizes will be displayed here.
  3. Slip it to see the details of what apps and settings are included.

If there are no backups or they are outdated:

  • πŸ”„ Start creating a new copy manually by clicking Create a backup.
  • ⚠️ Make sure your phone is connected to Wi-Fi – copying over a mobile network can lead to a lot of traffic consumption.
  • ⏳ The process can take anywhere from 10 minutes to an hour depending on the amount of data.

⚠️ Note: Backups in Mi Cloud do not include files from folders DCIM (Photo/video) and Download – you need to sync them separately through the gallery or manually upload them to the cloud.

6.Diagnostics of Mi Cloud problems: why the cloud is not working

Sometimes Redmi users find that Mi Cloud doesn't sync, open, or give out errors, and let's look at the typical problems and ways to solve them:

Problem.Possible causeDecision
I can't log into the account.Incorrect password or two-factor authenticationRestore your password through Xiaomi’s website
Synchronization is down 0%.Weak Internet or Firewall BlockingConnect to another Wi-Fi network or turn off VPN
Files are not uploaded to the cloudLack of space or disconnected autosynchronizationClear the space or enable synchronization in the settings
Mi Cloud app crashes outOutdated version or damaged dataClear the app cache or update MIUI

If none of these methods worked, try resetting the Mi Cloud settings:

  1. Go to Settings β†’ Applications β†’ Application Management.
  2. Find Mi Cloud, open its settings.
  3. Press Warehouse. β†’ Clear the data.
  4. Reboot your phone and re-enter your account.

⚠️ Note: Data cleanup of the Mi Cloud application does not delete files from the cloud, but resets local sync settings. After that, you will have to reconfigure which data should be synced.

7. Alternative ways to check Mi Cloud (for power users)

If standard methods don’t give the full picture, you can use hidden MIUI features or third-party tools:

Method 1: Checking through ADB

With ADB (Android Debug Bridge), you can get advanced information about the synchronization status.

adb shell dumpsys account

In the output, find the block with com.xiaomi.cloud – here will be data on the latest synchronization and errors.

Method 2: Logs of Mi Cloud

To see the cloud logs:

  1. Turn on Developer Mode (7 times tap the MIUI version in your phone settings).
  2. Go to Settings β†’ Additional β†’ Journals.
  3. Select Mi Cloud and export logs for analysis.

Method 3: Third-party file managers

Applications like Solid Explorer or FX File Manager allow you to connect to the Mi Cloud as a network drive via WebDAV.

  1. In the Mi Cloud settings, enable WebDAV (Section Additional).
  2. Copy the server address and login data.
  3. Add a new network storage in the file manager.
How to Enable WebDAV in Mi Cloud?
This feature is not available on all devices. If it is not in the settings, try: 1. Update MIUI to the latest version. 2. Use the web version of i.mi.com to access files. 3. Install an alternative Mi Cloud client from third-party sources (at your own risk).

FAQ: Frequent questions about checking Mi Cloud on Xiaomi Redmi

Can I increase my free space in the Mi Cloud?
No, Xiaomi only provides 5GB for free. Additional space is available on a paid subscription.However, you can free up space by deleting unnecessary backups or moving files to another cloud.
Why does Mi Cloud show you that the space is occupied but no files?
This can be due to: Hidden system data (like app cache), deleted files that haven't been cleared from the cart yet, synchronization errors (try updating the data manually), and to find out exactly what takes up space, use the web version of i.mi.com, which displays more detailed statistics.
How to disable Mi Cloud sync but save files?
You can disable autosynchronization in the Mi Cloud settings, but the files will remain in the cloud. To do this: Open Settings β†’ Xiaomi Account β†’ Mi Cloud. Disable the switches in front of unnecessary categories (for example, Gallery or Notes). Files will remain in the cloud, but new data will not sync.
Can I recover deleted files from Mi Cloud?
Yes, but only if they were deleted less than 30 days ago. To recover: Go to i.mi.com. Open the Recycle Bin section. Select the files you want and click Restore. After 30 days, the files are deleted without recovery.
Will Mi Cloud work after resetting the phone to factory settings?
Yes, but only if you: Before reset, backed up to Mi Cloud. After reset, re-entered the same Xiaomi account. During the setup process, you chose the option to Restore from a backup. If you don't have a backup, you can't recover data through the cloud.