Xiaomi Cloud Cloud (or Mi Cloud) is not just a backup for your photos and contacts, but a full-fledged tool for syncing data between devices. However, many users face difficulties in trying to find saved files, especially if it is a question of old backups or data from a lost phone. In this article, we will discuss all the current ways to view the content of the Xiaomi cloud, including hidden features and bypass typical restrictions.
It's important to understand that Mi Cloud works differently than Google Drive or iCloud. There is no familiar file structure - the data is organized by category (photos, notes, call records, etc.), and access to it depends on the phone model, version. MIUI If you tried to log in through your browser and saw an empty folder, it doesn't mean that there are no files: maybe they're just not synced or hidden in another partition.
We will not only look at standard methods (via the app and web version), but also at alternative ways to access the Xiaomi cloud through the use of the web. ADB, backup MIUI We will focus on the problems with authorization, recovery of deleted files and the differences between Chinese (Mi Cloud). CN) Global (Mi Cloud Global) versions of the service.
1. Access to Mi Cloud via the official app on Xiaomi smartphone
The most obvious way is to use the built-in Mi Cloud app on Xiaomi, Redmi or phones. POCO. But even here there are nuances that few people know about.
To open the cloud:
- π± Open the Settings. β Mi Account (or Accounts) β Mi Account on new versions MIUI).
- π Sign in if you are not logged in automatically. Use the same account that is linked to the cloud!
- βοΈ Tap on the Mi Cloud section (the cloud may be called Xiaomi Cloud on global firmware).
- π Here you will see data categories: Photos, Videos, Notes, Calls, etc. Click on the right one to view the files.
β οΈ Note: If you donβt see some categories (e.g. Call Records or Messages), it means that the sync is disabled for them, and you can turn it on in the cloud settings or in the menu of a particular application (e.g. Notes or Recorder).
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On the phones with MIUI 14+ The "Mi Cloud" section can be hidden behind the "More" button (three dots) in the upper right corner of the account screen.
Notice the line Used XGB from YGB, which shows the current rate. Free account only gives 5GB, and if the space is over, the new files will not sync.
- ποΈ Remove unnecessary backups in the Storage Management section.
- π Disable autosynchronization for unnecessary categories (e.g. Calendar or Browser).
- π³ Buy additional space (tariffs start from the ~1$ 50 GB per month).
2. View files through the web version of Mi Cloud (browser)
If you donβt have a Xiaomi phone on hand or want to download files to your computer, use the web version of the cloud at:
https://i.mi.com/ (global version) or https://account.xiaomi.com/ (for Chinese accounts).
Instructions for entry:
- Log in with your login (email/phone number) and password from Mi Account.
- If two-factor authentication is enabled, confirm the login via SMS or the Mi Security app.
- Select Mi Cloud (or Cloud) from the main menu.
- You'll see a data category panel open before you, and click on the data category to view the files.
β οΈ Note: There is no backup access in the web version MIUI (Backup section. This data can only be restored via phone! Also, some categories (e.g. Apps or System Settings) that are only available in the mobile application may not be available here.
What to do if the Mi Cloud web version does not open?
To download files from the cloud to your computer:
- π· For photo/video: select the necessary files by ticks β Click Download (arrow down icon).
- π For notes: open the note β More. β Export (available only in.txt or.md format).
- π For call records: download is only available through the mobile app.
3. Data recovery from backup MIUI
If you're not looking for individual files, but a full backup (like after a phone reset), then standard browsing through the cloud won't help. MIUI Stored in encrypted form and restored only on Xiaomi devices.
To recover the data:
- On a new (or reset) Xiaomi phone, go through the initial setup to the Data Recovery screen.
- Select Restore from Mi Cloud and log in.
- From the list of available copies, select the desired one (pay attention to the date of creation!).
- Check the categories for recovery (for example, Contacts, Messages, Applications).
- Confirm the recovery and wait until it is completed (may take up to 30 minutes).
β οΈ Attention: Restore will replace the current data on your phone! For example, if you restore Contacts, all existing contacts will be deleted and replaced with those in the backup!
Keep current contacts in VCF-file|Download important photos/videos on PC|Record current Wi-Fi settings and accounts|Make sure there is enough space on the phone (a copy can weigh 10)+ GB)-->
If you need to extract individual files from a backup (e.g., only messages or notes), you can't do that by standard means.
- π§ Use the Mi Cloud Extractor tool (unofficial PC software).
- π¦ Download backup via adb pull /data/com.xiaomi.cloud/backup/ (Root rights are required).
- π Decrypt the copy file using the utility mi-cloud-decrypt (need token account).
These techniques are technically complex and may violate the Mi Cloud terms of use. We donβt recommend them for beginners, but if youβre confident in your abilities, there are detailed guides on how to work with these tools.
4.Access to the Xiaomi cloud via ADB (for advanced users)
If you canβt log in to your account through standard methods (for example, forgetting your password or your phone is locked), but you have physical access to your device, you can try extracting data through the device. ADB (Android Debug Bridge. This method is only suitable for unlocked phones with enabled debugging. USB.
Step-by-step:
- Connect your phone to your PC and make sure the drivers are ADB fixed.
- Open the command line and type: Adb devices Make sure the device is defined.
- Get a list of packages related to Mi Cloud: adb shell pm list packages | grep -i cloud
- Remove data (for example, for notes): adb pull /data/data/com.miui.notes/shared_prefs/
β οΈ Note: Without root rights, you can only retrieve a limited set of data (e.g., application settings, but not the files themselves). Full access requires unlocking the bootloader and installing custom recovery, which voids the warranty and can lead to account locking.
An alternative way is to use the Mi Cloud Token Extractor, which allows you to get a token to access the cloud without a password. MIUI 12 and below requires technical skills.
5 Features of working with the Chinese version of the Mi Cloud (CN)
If your Xiaomi account is registered in China (for example, when buying a phone on AliExpress or in Chinese stores), you will face a number of restrictions:
| Parameter | Global version (Global) | Chinese version (CN) |
|---|---|---|
| Domain of the cloud | i.mi.com | account.xiaomi.com |
| Interface language | Multiple (included Russian) | Chinese/English only |
| Access to backup copies | Through the phone and the web. | Only through the phone. |
| Synchronization of messages | Yes (SMS) | No (only via Mi Mover) |
| Payment of tariffs | Cards, PayPal. | Only Chinese payment systems |
To transfer your Chinese account to a global one:
- π Change region in the Mi Account settings (may be required) VPN).
- π± Use a global firmware (for example, MIUI Global or EEA).
- π³ Attach an international bank card to pay tariffs.
β οΈ Note: Changing your account region may result in loss of access to some data, especially if it was uploaded through Chinese services (e.g. Mi Video or Mi Music!
6. Alternative ways to access Mi Cloud files
If standard methods don't work, you can try workarounds. Here are some proven options:
Method 1: Application "Mi Mover"
This is the official application from Xiaomi for data transfer between phones, and it also allows you to download some files from the cloud:
- π² Install Mi Mover from Google Play or App Gallery.
- π Select Get Data β From the cloud.
- βοΈ Log in and select categories for download (accessible contacts, messages, photos).
Method 2: Third-party file managers
Some applications (e.g, FX File Explorer or Solid Explorer supports connecting to Mi Cloud as a network drive:
- In the file manager, find the option to Add Cloud Storage.
- Select WebDAV and enter the connection data: Server: https://api.i.mi.com/v1/micloud/webdav Login: Your Email from Mi Account Password: Generated Token (Not an Ordinary Password!)
- You can now view files like you're on a local drive.
Method 3: Recovery through Support
If you have lost access to your account, but you have proof of ownership (checks, IMEI phone, you can call in support of Xiaomi:
- π§ Write to support@xiaomi.com (for global accounts or through the form on the website.
- π Attach scans of documents confirming the purchase of the device.
- π Specify the tie. email/phone IMEI device.
Recovery can take up to 7 days and there is no guarantee that you will be given back access to the files.
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If you use Mi Cloud to store important data, make local backups regularly. Xiaomi Cloud is not designed for long-term archival storage!
Frequent problems and their solutions
When using Mi Cloud, users often encounter common errors, and here are the most common ones and how to fix them:
| Problem. | Reason. | Decision |
|---|---|---|
| I can't log into the account. | Blocking on suspicion of hacking | Send an unblock request via account.xiaomi.com |
| Files are not synchronized | Autosynchronization disabled | Include it in Settings. β Mi Cloud β Synchronization |
| No backups visible. | Copies were created on another account. | Check if the account is used for login. |
| The "Not enough space" error | The 5GB limit is exceeded | Remove old copies or buy extra space |
| The web version of the cloud does not load | Regional lockdown | Use it. VPN or change DNS at 8.8.8.8 |
If none of these methods helped, check:
- π Internet connection stability (the cloud requires constant access to the network).
- β³ Last synchronization time (maybe the data hasnβt loaded yet).
- π± Version MIUI (There may be cloud bugs on old firmware).