Xiaomi, Redmi and Poco smartphone owners often face the need to back up data but don’t know where exactly those files are.Mi Cloud is integrated deep into MIUI and HyperOS, making it the primary tool for storing important information. Understanding how to view cloud storage is essential for every user to control occupied space and secure personal data.
Information can be accessed directly through the device’s settings or through a web interface on your computer. Synchronization allows you to instantly restore contacts, notes and photos when you change your device or after you reset. In this article, we will discuss in detail all the ways to view cloud content and manage quotas.
Entry through smartphone settings
The fastest way to check backup status is to use the operating system's built-in menu, and you need to open the Settings app and find the top line with your Mi Account name, and clicking on it, you're taken to the profile management center, which displays general space occupancy information.
Then you can select the Cloud (or Mi Cloud), and you can see detailed statistics: how many gigabytes are used from the available 5 GB (or more if you subscribe) and which categories of data are occupied, and the system automatically sorts information by file type.
- 📸 Gallery – All photos and videos uploaded to the cloud are stored here to free up your phone’s memory.
- 📞 Contacts – a backup copy of the phone book, allowing you to restore numbers even if you completely lose the SIM card.
- 📝 Notes – text files, dictaphone records and to-do lists synchronized with the server.
- 📅 Calendar – All scheduled events and reminders linked to your account.
⚠️ Warning: If you see a message about a storage overflow, new photos will stop uploading automatically until you clear the space or expand the rate.
It is important to note that in the settings menu you only see folder structure and statistics, but you can not always view the files themselves (for example, open a specific photo in full resolution).
Full viewing through the web interface
For detailed file management, viewing, downloading or deleting, it is most convenient to use a computer or browser on another device. The web version of the Mi Cloud service provides an interface very similar to the desktop of a computer, which makes navigation easier.
Go to the official i.mi.com website and log in using your Mi Account. The system will require confirmation of login via SMS code or push notification on a paired smartphone - this is standard security procedure. Once you successfully log in, you will be available a full list of services.
Select the Gallery or Control icon (depending on the interface version) to see all uploaded media files, where you can not only scroll through images, but also create albums, delete excess and check the Recycle Bin folder, where deleted files are stored for 30 days.
☑️ Web interface verification
The web interface also allows you to find a device on a map if it is lost, or to remotely clear the data, a critical feature that you should check periodically to make sure that geolocation and remote access work correctly.
Setup of data synchronization
Just knowing how to view your shaomi cloud storage isn't enough -- it's important to set it up properly. By default, some types of data may not sync to save traffic or space. You need to manually activate the right switches in the cloud menu.
Go to Settings → Mi Account → Cloud. You will see a list of applications and services. By clicking on each item (such as a voice recorder or SMS), you can turn them on or off to the server. Automatic synchronization usually only occurs when you connect to Wi-Fi.
| Type of data | Influence on the spot | Recommendation |
|---|---|---|
| Photos and videos | High. | Only if there is free space |
| Contacts | Minimum | Make sure to include everyone |
| SMS messages | Low. | Useful for saving codes and correspondence |
| Dictaphone | Average. | Include if important records are kept |
Keep in mind that synchronizing large amounts of data can be a significant drain on battery life, and if you rarely change your phone settings, you can turn off the background load and manually run it before bedtime.
What to do if the synchronization is suspended?
Expansion of storage and tariffs
Xiaomi’s base 5GB capacity is quickly filled with high-resolution modern photos and 4K video. Once the limit is exhausted, the system will offer a subscription, a paid service that increases the available space.
The cloud menu has a section called Get More Space, which features different pricing plans that can be updated depending on the region, and is typically available for 50GB, 200GB and 2TB. Payment is made monthly or annually through a linked card.
- 💳 Payment – the debiting of funds occurs automatically on the date of registration of the subscription.
- 🔄 Cancellation – Subscription can be cancelled at any time, access to the expanded location will remain until the end of the paid period.
- 👨👩👧👦 Family access – some rates allow storage to be shared among family members.
⚠️ Note: Before paying for a subscription, be sure to check whether you really need the Xiaomi cloud. Often alternative services (Google Photos, Yandex.Disk) can be more profitable or already enter your ecosystem.
The subscription fee may vary depending on the country of the account. If you have changed region in your phone settings, the terms of the rates may change. Always check the current price at the time of purchase.
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Tip: Before buying a subscription, clear the recently deleted folder in the Gallery and the Recycle Bin in the File Manager, often containing a gigabyte of unnecessary garbage, the release of which will temporarily solve the problem without payment.
Device search and remote control
One of the key features that you can access through the cloud is to find the device, and if you lose your phone or tablet, it's a lifesaving option, and it works even if you have a different device. SIM-map, most importantly - the availability of the Internet.
To activate the function, you need to make sure that the device search settings in the cloud are enabled. Without this preliminary step, remote control is impossible. This is a security measure so that outsiders can not gain control of your gadget.
Through the i.mi.com web interface, you can:
- 📍 Determine location – see the point on the map where the gadget is located.
- 🔊 Play the sound – the phone will start to ring loudly, even if there is a silent mode.
- 🔒 Block – set a new screen lock password remotely.
- 🗑️ Clear the data – completely erase all information from the device (use only as a last resort).
This functionality is closely related to cloud storage, as coordinates and commands are transmitted through Mi Cloud servers, so a stable Internet connection on a lost device is critical to the success of the operation.
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The device search function only works if the phone is turned on, has access to mobile internet or Wi-Fi, and the “Device Search” option has been pre-activated in the Mi Account settings.
Frequent problems and their solution
Users often experience sync errors or inability to log in to an account, the most common reason being time and date desynchronization on the device, and if the time on the phone is different from the time on the server, security protocols block the connection.
There may also be problems with unstable Wi-Fi networks or restricted corporate networks, try switching to mobile Internet to check cloud status, and if the error persists, check the MIUI version.
Sometimes, a simple reboot of the cloud service helps.
- Go to Settings → Apps.
- Find the cloud or Mi cloud in the list.
- Select Clear → Clear cache (not data, namely cache).
- Reboot your smartphone.
⚠️ Note: When you clear the app data (not just the cache), you can reset your sync settings, and the phone can start requesting all photos to be uploaded again.
If nothing helps, your account may have been blocked due to suspicious activity or a violation of the service rules, in which case you will need to restore access through the official support team of Xiaomi.