How to view files in Xiaomi Cloud: all ways to access and manage

Xiaomi Cloud cloud storage has become an integral part of the Mi Account ecosystem, offering users up to 10GB of free space for backups, photos, documents and other files. POCO You may have difficulty finding or downloading stored data, especially files that are automatically downloaded or long forgotten. In this article, we will discuss all the current ways to access Xiaomi Cloud, including hidden features and solutions to typical problems.

It is important to understand that the structure of the Xiaomi cloud is different from the usual Google Drive or iCloud. There is no single “disk” interface – files are scattered into categories (Gallery, Notes, Contacts, etc.), and some data (for example, backups of messages) do not appear in the web version at all.

How to log into Xiaomi Cloud: from your phone, PC and browser

You can access the cloud from different devices, but the functionality will be different. Let's look at all the options, starting with the simplest one.

1. via the Mi Cloud mobile application (recommended method)

• 📱 Install the official Mi Cloud app from Google Play or AppGallery (for Huawei: https://play.google.com/store/apps/details?id=com.miui.cloudservice.
• 🔑 Sign in to the same Mi Account that was used to download files. If there are more than one account, check if you have access to Settings correctly. → Accounts. → Mi Account.
• 📁 In the main menu of the application, select the file category: Gallery, Notes, Records or Backups.

2. via the web version of Xiaomi Cloud

• 🌐 Go to the site: https://i.mi.com/ (Official website of Mi Account).
• 🔐 Enter your login and password. If two-factor authentication is enabled, confirm the login via SMS Google Authenticator.
• 🖥️ In the left menu, select Cloud. Please note that the web version does not show all files - for example, application backups are not available here.

3. Through the file manager on the Xiaomi smartphone

If you use a standard File by Google or Mi File Manager, you will:

1. Open the Files app.
2. Go to the Cloud or Mi Cloud section (depending on the firmware version).
3. Sign in if you need to.
4. View files directly in the manager interface – the same categories are available here as in the Mi Cloud application.

Where to Find Specific File Types in Xiaomi Cloud

One of the biggest challenges is that the storage structure is not obvious, because the files are not in the same folder, but are distributed across services.

Important nuance: files downloaded manually through Files → Mi Cloud → Download, fall into the category Other files. They are not visible in the web version, only in the mobile application!

If you searched for a backup of messages or call log but didn’t find them in the cloud, check:

• 🔄 Has the synchronization of this data been enabled in the Settings → Accounts. → Mi Account → Synchronization.
• 📅 Has the backup expired (default is 30 days for temporary copies).
• 📱 Does the device you were backing from match the one you were looking for files on.

How to download files from Xiaomi Cloud to your phone or computer

The process of downloading depends on the type of file and device, and let's look at both scenarios.

Download to a smartphone Xiaomi/Redmi/POCO:

1. Open the Mi Cloud app and find the file you want.
2. Press it and hold your finger to make the menu appear.
3. Select Save to Device or Export (for Contacts/Notes).
4. Specify the folder to save (by default – Downloads or Mi Cloud in internal memory).

Download to the computer (Windows/macOS/Linux):

• 🖥️ Use the web version of i.mi.com – this is the only official way.
• 📁 Find the file in the appropriate category (e.g. Gallery for Photos).
• 💾 Press three points (⋮) Next to the file and select Download.
• 🔗 For batch download: highlight several files → Download everything (files archived in the ZIP).

Critical information: backup files (system backups) cannot be downloaded directly – they can only be restored to the Xiaomi device through Settings → Additionally. → Recovery and discharge → Recover from the cloud.

Solving problems with access to Xiaomi Cloud

If you can't log in to the cloud or you can't see files, there are different reasons, and we'll look at the most common errors and their solutions.

1. Error "Incorrect login or password"

• 🔄 Try to reset your password through https://account.xiaomi.com/pass/forgetPassword.
• 📧 Check the email linked to Mi Account – it is possible that the account was blocked for suspicious activity.
• 🛡️ If two-factor authentication is enabled, use backup codes or restore access through support (https://support.xiaomi.com/).

2. Files are not displayed in the cloud

• 🔄 Update the page or restart the Mi Cloud app.
• 📡 Check your Internet connection – the cloud requires a stable connection.
• 🔧 In account settings (Settings) → Mi Account → Synchronize: Enable synchronization for the desired data types.
• ⏳ Wait up to 24 hours – sometimes files appear in the cloud with a delay.

3. "Not enough space" error

• 🗑️ Remove unnecessary files from the cloud (e.g. old backups).
• 💳 Buy additional space: in the Mi Cloud app go to Settings → Storage management.
• 📤 Move files to another cloud (Google Drive, Yandex Disk) via download and re-download.

💡

If you often encounter sync errors, try logging out of Mi Account on your device, rebooting your smartphone and re-entering your account.This resets the sync cache and often solves file display problems.

⚠️ Note: if you have used informal firmware (e.g. custom) ROM), Xiaomi Cloud may be blocked, in which case restore the original firmware MIUI via Fastboot or contact the service center.

How to manage files in Xiaomi Cloud: delete, move, share

The file management features in Xiaomi Cloud are limited compared to Google Drive, but basic activities are available.

File deletion:

• 🗑️ In the mobile application: highlight files → press Delete → confirm.
• 💻 In the web version: highlight files → Delete (basket icon).
• ⏳ Deleted files are stored in the basket for 30 days, after which they are deleted irrevocably.

Moving files between categories:

Unfortunately, Xiaomi Cloud does not support moving files between partitions (e.g. from Gallery to Other Files) and the only way to download the file to the device and upload it back to the desired category.

Shared access:

• 🔗 In the web version (i.mi.com) you can share links for photos and videos only.
• 📎 Press the file. → Share. → Copy the link.
• ⏱️ The link is valid for 7 days (the term cannot be changed).

Creating albums in the Gallery:

• 📂 In the Mi Cloud mobile app, go to the Gallery.
• 🖼️ Click Create an album and select a photo/video.
• 🔒 Albums can be made private or shared (Mi Account users only).

💡

Xiaomi Cloud does not support file editing directly in the cloud (such as notes or documents), and all changes must be made in the local version and then synced.

Alternative ways to access Xiaomi Cloud files

If standard methods don't work, you can use workarounds, they take more effort, but sometimes they save you in critical situations.

1. Through API Xiaomi Cloud (for advanced users)

Xiaomi provides an unofficial API We're going to use it to work with the cloud:

1. Get your account token through tools like Mi Account Token Extractor (requires root or scaling). ADB).
2. Use Postman or cURL for requests to API. Example of a command for a list of files: curl -X GET"https://api.account.xiaomi.com/v1/cloud/file/list" \ -H"Authorization: Bearer YOUR_TOKEN" \ -H"User-Agent: XiaomiCloudAndroid/1.0"
3. 🔗 Detailed documentation API (informal): https://github.com/MaximeIPK/xiaomi-cloud-api.

2. through a backup on another device

If you need data from the backup (for example, SMS Contacts or contacts, but you can’t restore them on your current phone:

• 📱 Take a second Xiaomi smartphone (you can ask a friend).
• 🔄 Sign in to the same Mi Account.
• 🔙 Go to Settings. → Additionally. → Recovery and discharge → Recover from the cloud.
• 📋 Select the right backup and wait for the process to be completed.
• 📤 After recovery, copy the data to the main device.

3. Through third-party applications

Some file managers (e.g. Solid Explorer) FX File Explorer supports the connection to Xiaomi Cloud as a network drive:

1. In the manager settings, find the option to Add Cloud Storage.
2. Select Xiaomi Cloud and sign in.
3. View files directly in the manager interface (features are limited).

⚠️ Attention: use of informal access methods (API, Third-party apps can lead to account blocking for suspicious activity. Xiaomi is actively fighting automated requests to the cloud.

Data Security in Xiaomi Cloud: What You Need to Know

Keeping files in the cloud is always risky, and let’s look at how Xiaomi protects your data and what can be done to make it more secure.

1. Data encryption

• 🔒 Files in Xiaomi Cloud are encrypted when transferring (TLS) and stored in encrypted form.
• 🔑 The encryption keys are stored on Xiaomi servers, which means that the company can technically access your data (unlike zero-knowledge services like Proton Drive).

Two-factor authentication (2FA)

• 🛡️ Turn it on. 2FA in account settings: Settings → Mi Account → Security → Two-step verification.
• 📱 Use Google Authenticator or SMS code-generating.
• 🔑 Keep your backup codes in a safe place – you’ll need them if you lose access to your main device.

3. Monitoring of active sessions

• 🖥️ Check the list of devices connected to your account: Settings → Mi Account → Device management.
• 🚫 Remove unfamiliar devices and sessions.
• 🔔 Enable notifications for new inputs: Settings → Mi Account → Security → Notification of entry.

4. Backup of critical data

Don’t rely on Xiaomi Cloud to store important files.

• 💾 Regularly download copies of photos and documents to physical media.
• ☁️ Duplicate data to another cloud (Google Photos, Mega).
• 📄 For notes and contacts, use export to standard formats (.vcf,.txt).

💡

If you store scans of documents (passport, rights, contracts) in Xiaomi Cloud, encrypt them before downloading using an archiver (for example, 7-Zip This will protect your data even if your account is compromised.

FAQ: Frequent questions about Xiaomi Cloud