How to see what is stored in the cloud Xiaomi: 5 ways to access the Mi Cloud

Xiaomi’s cloud (Mi Cloud) is not just a backup for your photos and contacts, but a full-fledged storage that automatically syncs data from your phone, tablet or even smart devices of the Mi Home ecosystem. However, many users face the problem of how to find these files at all if they are not displayed in a standard Explorer? This is especially true for those who have switched from Android to iOS or vice versa, lost access to the device, but want to restore data.

In this article, we’ll look at all the ways you can view Mi Cloud content, from the official mobile app to hidden web features that aren’t written about in the instructions, how to access files from someone else’s device (legally!), what to do if the cloud doesn’t connect, and how to download data without losing quality, and how to find deleted files that are still stored in the cloud but aren’t displayed in the main gallery.

Official Mi Cloud application: basic method

The most obvious, but not always convenient method is to use the proprietary Mi Cloud app, pre-installed on all Xiaomi, Redmi and other smartphones. POCO. It allows you to view files that are downloaded automatically (photos, videos, call records) or manually (documents, archives). However, there are pitfalls: the application often hides system backups, and the interface changes depending on the version. MIUI.

To open the cloud through the application:

• 📱 Open the Settings. → Xiaomi account → Mi Cloud.
• 🔑 Sign in if you are not logged in automatically (use the same account as the device from which the files were downloaded).
• 📁 Select a section (e.g. Gallery, Notes, or Backups).
• 🔍 To search for a specific file, use the search bar at the top – it searches not only by names, but also by metadata (date, place of photo shooting).

An important caveat: if you don't see some files, check your sync settings. For example, photos may not show if you have backup enabled in Settings → Google → Backup in Google Photos, in which case priority is given to Google services, and Mi Cloud runs in the background.

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If the Mi Cloud app is not on your device (for example, after a reset), download it from Google Play or the App Store. iOS version has a stripped down functionality - it does not have backups of SMS and call logs.

2.Mi Cloud Web Version: Access from Any Device

If you do not have a Xiaomi smartphone at hand, or you want to download files to your computer, use the browser version of the cloud at i.mi.com. This method is universal: it works on Windows, macOS, Linux, as well as on other devices (for example, in an Internet cafe).

Instructions for entry:

1. Open i.mi.com in your browser (Chrome or Edge is recommended for stable operation).
2. Enter your username (email or phone number) and password from your Xiaomi account. If two-factor authentication is enabled, confirm your login via SMS or Mi Account app.
3. In the main menu, select the Cloud section (Cloud in English).
4. Use the left panel to navigate through folders, and it displays all files, including those not visible in the mobile app (e.g., backups of system settings).

The advantage of the web version is that it's packet-based.

• 📂 Tick the required files or folders.
• 💾 Click Download from the top menu.
• 📦 Files are packed into.zip archives (maximum 2 GB per operation).

⚠️ Note: If you log into Mi Cloud from someone else's device, do not save your password in your browser and be sure to click Out in the upper right corner. Otherwise, the next user of that device will have access to your data, including backups. SMS call history.

3. View hidden backups

Many users are unaware that Mi Cloud automatically backs up the device (if you have the option enabled in the settings).

• 📱 System settings (Wi-Fi, Bluetooth, wallpaper).
• 💬 SMS, MMS call logs.
• 🎮 Application data (e.g. saves in games).
• 📅 Calendar and notes.

To find these copies:

1. In the Mi Cloud mobile app, go to the Backups section.
2. Choose a device that needs a copy (if there are several).
3. Click on the last copy to see its contents.

The web version has a different path:

1. At i.mi.com, go to Devices.
2. Select the desired device from the list.
3. In the Backups section, click View.

Restriction: Backups are only stored for 30 days from creation, then automatically deleted if there are no new copies. To save the data for a long time, download a copy to your computer (Export button in the web version).

Once a week.

Once a month

Just before you drop your phone.

I never used this function.

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4. Access to the cloud from your computer via Mi PC Suite

If you need to not only view but also manage files (for example, download them back to your phone), use the official Mi PC Suite utility.

• 🖥️ View files in the cloud directly from the desktop.
• 🔄 Synchronize data between phone and PC.
• 📲 Install applications on the phone through the computer.

How to connect:

1. Download Mi PC Suite from the official website (Windows only).
2. Install the program and connect your phone via USB (enable USB Debugging in Settings → About Phone → MIUI Version → 7 times click on the version, then go back to Additional Settings → For Developers).
3. In the program, go to the Cloud section and log in.

⚠️ Attention: Mi PC Suite often conflicts with antivirus software (for example, Kaspersky or Avast can block it as potentially dangerous software.

5. Recovery of deleted files

If you accidentally delete a file from the cloud, you have 30 days to restore it.

1. In the web version of Mi Cloud, go to Trash.
2. Find the file you want and click Restore.
3. The file will return to the original folder (for example, to the Gallery or Documents).

If the basket is empty, try:

• 🔍 Search all files (including archive files) and enter part of the file name or date of creation.
• 📧 Check the Autoboot folder – sometimes files deleted from your phone stay there.
• 📱 Connect the old device (from which the backup was made) and check Settings → Memory. → Backup copies.

Important: Once you restore a file from the recycle bin, it retakes space in the cloud, and if you run out of space, first free it up by deleting unnecessary data.

Check if the 30-day deadline has expired.

Make sure the file is not permanently deleted (Delete Forever button)

Try recovering a file from another device (e.g., a PC instead of a phone)

Please contact Xiaomi for support (attach an error screenshot)

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6. Alternative methods: APIs and third-party applications

For advanced users, there are some non-obvious ways to access the Mi Cloud:

Method 1: Through API

Xiaomi provides an open API for working with the cloud.

1. Register as a developer on dev.mi.com.
2. Create a project and get App ID and App Secret.
3. Use OAuth 2.0 for authorization (example of token request:

POST https://account.xiaomi.com/oauth2/token


grant_type=refresh_token




client_id=YOUR_APP_ID




client_secret=YOUR_APP_SECRET




refresh_token=YOUR_REFRESH_TOKEN

This method is suitable for automating downloading/downloading files (e.g., via Python scripts).

Method 2: Third-party file managers

Some applications (such as Solid Explorer or FX File Explorer) support connecting to the Mi Cloud as a network drive.

1. In the file manager, select Add Cloud Storage.
2. Choose WebDAV or OwnCloud (depending on the manager’s version).
3. Enter the data to connect: Server: https://api.i.mi.com/v1/micloud Login: your email from Xiaomi account Password: generated token (can be obtained in Account Settings → Security → Access Tokens)

⚠️ Note: Using third-party apps to access Mi Cloud may violate Xiaomi’s privacy policy.Do not enter account data into questionable programs – risk losing access to the cloud due to blocking for suspicious activity.

7. Frequent errors and their solution

When you're working with Mi Cloud, you're going to have a problem, and here's how to solve it:

If the error does not disappear, try:

• 🔄 Reset the device.
• 📱 Update the Mi Cloud app to the latest version.
• 🌐 Use a different browser (e.g. Firefox instead of Chrome).
• 📧 Write in support of Xiaomi through the form on the site (attach a screenshot of the error).

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If you see a “Device Not Supported” error, it means your phone model is outdated and not compatible with the latest Mi Cloud versions. Solution: Use the web version or update the firmware through Settings → System Update.

FAQ: Answers to popular questions