How to get into Xiaomi cloud storage: full instructions for Mi Cloud

Xiaomi Cloud Storage is not just a place for backups, but a full-fledged tool for synchronizing data between Mi, Redmi and other devices. POCO. It stores photos, contacts, notes, call records, and even system settings. But what if you can't log in to Mi Cloud? Or you forget your password? Or maybe you just don't know how to activate the cloud on your new smartphone?

In this article, we’ll look at all the ways you can access the Xiaomi cloud, from basic authorization to solving typical problems, how to link your account to your device, set up automatic sync, and even restore access if your phone is lost, and we’ll also talk about hidden Mi Cloud features that many users don’t know about.

What is Mi Cloud and Why is it Necessary?

Mi Cloud is a cloud service from Xiaomi that provides up to 5GB of free storage (with the option to expand to 2TB for a fee).

• 📱 Backup – Save Application Data, SMS, call log and system settings.
• 📷 Photo and video – automatic download of media files from the gallery (analogue of Google Photos).
• 📞 Contact synchronization – access to the phone book from any device.
• 📍 Remote control – finding a lost phone, blocking or resetting data.
• 🔄 Data transfer – fast file transfer when changing your smartphone.

Without a link to the Mi Cloud, you risk losing all your data when your phone is reset or stolen, for example, if you don't sync your contacts, they will disappear after Hard Reset, and photos taken on the Xiaomi 13 Ultra can only remain permanently on a damaged device.

It is important to understand that Mi Cloud is not just a “cloud for files”, but part of the Xiaomi ecosystem, with the help of which you can manage smart devices (for example, Mi Band 8 or Mi Robot Vacuum), configure backups for Mi. TV and even synchronize notes between the smartphone and the tablet.

How to Register a Xiaomi Account to Access the Cloud

Without a Xiaomi account, you can’t sign in to Mi Cloud. If you don’t already have one, follow these steps:

1. Open the Settings. → Xiaomi account on your smartphone.
2. Click Create an account and select the registration method: 📧 By email (recommended by Gmail or Mail.ru). 📞 By phone number (Russian and international numbers are supported).

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Confirm registration via SMS or mail.

After you create an account, the system will automatically prompt you to log in to Mi Cloud. If this does not happen, go to Settings. → Xiaomi account → Mi Cloud and activate synchronization.

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When registering, use a real email that you have access to, which will help you recover your account if you forget your password or lose your phone.

If you bought a Xiaomi used smartphone, make sure to check if someone else's account is attached to it. Otherwise, the previous owner will be able to remotely lock the device or access your data. To delete the old account, perform a full reset through Settings. → The phone. → Resetting settings.

How to log into Xiaomi cloud storage

There are a number of ways to log into Mi Cloud, depending on your situation and device, and let's look at all the current methods.

1. Entrance via smartphone Xiaomi/Redmi/POCO

The easiest way is:

1. Open your Settings → Xiaomi Account → Mi Cloud.
2. Enter the email or phone number associated with the account.
3. Enter your password and confirm the entrance through SMS or mail (if two-factor authentication is enabled).

After successful authorization, you will see a cloud control panel with available features: backup, gallery, contacts, etc.

2. Entry through the web version of Mi Cloud

If you don’t have a Xiaomi smartphone on hand, you can go to the cloud via your browser:

1. Go to the official website: i.mi.com.
2. Choose a region (Russia or Global, depending on your account version).
3. Enter your login (email/phone) and password.
4. Confirm the entry through a code from SMS or email.

Check your internet connection (Wi-Fi or mobile data)

Make sure the latest version of MIUI is installed on the device.

Prepare an email/phone and password from Mi Account

Turn it off. VPN (It can block access to Xiaomi servers)

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If you have an error when you log in "I could not connect to the server", try to change the region of the account or use it. VPN Connecting to Hong Kong or Singapore (sometimes helps with blocking).

How to Restore Access to Mi Cloud if You Forgot Your Password

Forgotten passwords are one of the most common problems, and fortunately, Xiaomi provides several ways to recover them:

1. Recovery via email

1. On the Mi Cloud login page, click Forgot your password.
2. Choose Restore via email.
3. Enter the email address associated with the account and follow the instructions in the letter.

2. Recovery via SMS

If the account is linked to a phone number:

1. Select the option to Restore via SMS.
2. Enter the last number you used when registering.
3. Get a confirmation code and create a new password.

3. Recovery through the tethered device

If you have a Xiaomi smartphone that you have already signed in to:

1. Open Settings → Xiaomi Account → Security
2. Choose Change password.
3. Confirm the action via a fingerprint or pattern lock (if configured).

If none of these methods worked, please contact Xiaomi via the form at account.xiaomi.com.

• 🆔 Serial number of the device (can be found in Settings) → The phone. → All characteristics).
• 📅 Account Registration Date (approximately).
• 💳 Information about the linked bank card (if you bought paid services).

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If you can't restore access and the phone has "Find the Device" enabled, the previous owner of the smartphone (if you bought it used) can remotely block the gadget, in which case only the official unlocker from Xiaomi (cost) will help. ~1500-3000₽).

Setup of automatic data synchronization

To make Mi Cloud work efficiently, you need to set up the sync correctly.

To save traffic and space in the cloud, it is recommended to:

• 📶 Sync photos only over Wi-Fi (set up in the Gallery) → Settings → Autoboot).
• 🗑️ Clean the cloud cart once a month (files are stored there for 30 days before deletion).
• 🔄 Enable automatic backup once a week (in cloud settings).

If you use Xiaomi with two SIM-In the cards, make sure that the contacts sync is enabled for the main number, otherwise some contacts may not be saved to the cloud.

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To speed up the first synchronization of a large amount of data (for example, 10 GB photo), connect the phone to charge and leave it overnight with Wi-Fi on, which will prevent battery drain and interruption of the process.

Solving Typical Mi Cloud Problems

Even if you set up Mi Cloud properly, you can still experience failures, and let's look at the most common errors and their solutions.

1. "Can't connect to the server" error

Causes and solutions:

• 🌍 Block by region – try changing the account region in the settings or use VPN.
• 📶 Internet problems – check the connection, reboot the router.
• ⏳ Server overload - wait 10-15 minutes and try again.
• 📱 Outdated version MIUI — Update the firmware in Settings → About Phone → System Update.

2.Photos are not uploaded to the cloud

Check it out.

• 🔄 Is autoloading enabled in the Gallery → Settings → Autoboot.
• 📶 Is there enough space in the cloud (free only 5 GB).
• 📵 Does Avast or other antivirus software block access to the network.
• 🔋 Is the traffic saving or battery included.

3. Contacts are not synchronized

Frequent causes:

• 📱 Contacts retained on SIM-card, not phone memory.
• 🔄 Synchronization is disabled in Settings → Xiaomi account → Mi Cloud → Contacts.
• 📵 Conflict with other accounts (e.g. Google).

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If contacts are not recovered from the cloud after resetting the phone, check if the setting "Show only contacts from the cloud" is enabled. SIM" in the annex Contacts.

4. The device is not located through Find the Phone

If the Find Device function does not work:

• 📍 Make sure that geodata and location transfer are enabled.
• 🔋 Check if the battery is discharged (at 0% the geolocation is turned off).
• 📶 The device must be connected to the Internet (Wi-Fi or mobile data).
• 🔄 In the cloud settings, the option Find the device should be activated.

If your phone is stolen and you can't find it, lock the device right away through the web version of Mi Cloud (i.mi.com) to prevent access to your data.

Hidden features of Mi Cloud, which few people know

Many users use Mi Cloud only for backups, but the service has other useful features:

1. Remote control of the smartphone

The web version of i.mi.com allows:

• 🔊 Turn on the beep – it is useful if the phone is lost at home.
• 🔒 Lock the device – set a new password remotely.
• 🧹 Erase data – complete reset to factory settings (irreversible!).
• 📍 View location history (if geolocation is enabled).

2. Synchronization of notes and reminders

If you use the standard Notes app on Xiaomi, all records are automatically saved to the cloud.

• 📱 View on any device via Mi Cloud.
• 🖨️ Export to.txt or.pdf.
• 🔍 Search by keywords (even in handwritten notes!).

3. Data transfer between devices

When buying a new smartphone Xiaomi can transfer all data from the cloud:

1. On the new phone, log in to the same Mi Account.
2. During the setup process, select Restore from backup.
3. Select the latest copy from the Mi Cloud.

If you sell your Xiaomi smartphone, be sure to untie it from the Mi Cloud via Settings → Xiaomi account → Delete your account, otherwise the new owner will not be able to use the device without your password.

4. Access to the cloud from a computer

Through the web version of Mi Cloud you can:

• 🖥️ Download and download files (photos, videos, documents).
• 📂 Manage folders (create, rename, delete).
• 🔍 Search files by date or type.

For convenience, you can install the official Mi software PC Suite (download from Xiaomi website), which allows you to manage files on your phone directly from your computer.

FAQ: Frequent questions about Mi Cloud