How to get into the cloud storage Xiaomi Cloud: all ways to log in

Xiaomi Cloud Cloud (or Mi Cloud) is a service for backing up data, syncing files between devices and remotely managing a smartphone. However, many users face difficulties when first logging in: the system requires an SMS confirmation, does not accept a password or even blocks an account due to suspicious activity. In this article, we will discuss all the current ways of logging in to the Xiaomi cloud, from standard sign-in through the application to bypassing locks using backup codes.

The Mi Cloud is very integrated with the Xiaomi ecosystem: without an account, you can’t use features like Find a Device or sync notes, and it doesn’t just work on smartphones, you can connect to it from a computer, tablet, or even through third-party file managers, and the key is to know the right steps and avoid the typical mistakes that lead to a profile lock.

1. Standard entry to Xiaomi Cloud from a smartphone

The easiest way to get to the cloud is to use the official Mi Cloud app, pre-installed on all Xiaomi, Redmi and POCO smartphones. If the app is removed, it can be downloaded from Google Play or App Gallery (for devices on HarmonyOS).

Entry algorithm:

  • πŸ“± Open the Mi Cloud app (cloud icon on white background).
  • πŸ”‘ Enter the email or phone number associated with your Xiaomi account.
  • πŸ”’ Give me your password. If you forgot, press Forgot your password and follow the recovery instructions.
  • πŸ“² Confirm the entrance through SMS-code (will come to the associated number) or by means of a notification on a trusted device.

Once you have successfully logged in, you will see the cloud's home page with sections: Photos, Notes, Contacts, Call Records and Backups, and you can enable automatic synchronization for individual data types.

πŸ’‘

If you have a too many attempts error when you log in, wait 15 to 30 minutes or try to log in via your browser to your PC. The system can block frequent requests from one IP.

2. Entry via browser from computer or phone

If you don't have access to a Xiaomi smartphone, or the Mi Cloud app doesn't work, you can log into the cloud via the web version. This method is also useful for managing files from a large screen.

https://i.mi.com/

Authorization instructions:

  1. Go to i.mi.com (check to have https:// in the address bar).
  2. Select a region (Russia, Global or other depending on the account link).
  3. Enter. email/If the account is linked to a number, the system can request SMS-code.
  4. When you first sign in from a new device, two-factor authentication (code from SMS or email) may be required.

Important: If you have not previously confirmed an email in your Xiaomi account, the system can block your browser before verifying your email. To avoid problems, check the Spam folder in your inbox or request a resubmit of the confirmation email in your profile settings.

πŸ“Š How often do you use Xiaomi Cloud?
Every day.
Once a week.
Backup only.
Never.

3. Restoring access to Xiaomi Cloud

If you forget your password or lose access to your linked number/email, you can restore your account in a number of ways. Xiaomi provides backup authorization mechanisms, but they only work when you pre-set up.

Recovery methods:

  • πŸ”„ Reset password by email: click Forgot password? on the login screen β†’ Choose your email β†’ Enter the address associated with the account. The reset link will come in 5-10 minutes.
  • πŸ“ž Reconstruction SMS: And it's the same, but the code will come to the linked number. If the number has changed, it won't work.
  • πŸ” Backup codes: if you previously saved backup codes (10 pieces when you set up 2FA), Enter one of them instead SMS.
  • πŸ€– Through Trusted Device: If you have another Xiaomi smartphone with the same account, confirm sign-in via notification to Settings β†’ Xiaomi account.
What to do if your account is blocked for suspicious activity?
If the system shows an error "Account is blocked", send a request to unlock through the form on account.xiaomi.com. You will have to attach a photo of the document (passport) and a purchase check of the Xiaomi device (if any). Unblocking takes 1 to 7 days.

If none of these methods worked, please contact Xiaomi via:

  • 🌍 Official website: https://www.mi.com/global/support/contact/
  • πŸ“§ Email: service.ru@xiaomi.com (for users from Russia).

4. Connecting Xiaomi Cloud to Third-Party Services

Xiaomi's cloud can be integrated with other platforms for automatic file synchronization, such as WebDAV or file managers like Solid Explorer, which is convenient if you want to manage data from one interface.

To connect using the WebDAV protocol, use the following parameters:

ParameterMeaning
serverhttps://cloud.mi.com/v1/webdav
Port port443
Login.Your email or phone number
Password.Xiaomi account password or special token (generated in cloud settings)

To generate a token for WebDAV:

  1. Log in to i.mi.com β†’ Account settings β†’ Security.
  2. Find the Token Management section (or App Passwords in the global version).
  3. Create a new token with Mi Cloud access rights.

β˜‘οΈ Set up WebDAV for Xiaomi Cloud

Done: 0 / 4

5. Solving common entry errors

When logging into Xiaomi Cloud, users often encounter typical errors, and we will analyze the most common and ways to fix them.

Error: β€œIncorrect password” or β€œAccount does not exist”

  • πŸ” Check the keyboard layout (password is case sensitive).
  • πŸ“§ Make sure you put it in. email/phone linked to an account (sometimes users confuse work and personal accounts).
  • πŸ”„ Try resetting your password through i.mi.com.

Mistake: "Too many attempts to enter"

⚠️ Warning: If the system has blocked login attempts, do not try to log in from different devices - this will aggravate the lock. Wait 1-2 hours or use a backup code (if two-factor authentication is configured).

Error: "The device is not supported"

This problem occurs when you try to log in from a non-certified device (e.g. custom firmware).

  • πŸ“± Try to log in from another Xiaomi smartphone.
  • 🌐 Use the web version of the cloud (i.mi.com).
  • πŸ”§ If you have root rights, check for the file. /system/build.prop with correct device model data.

6.Security of Xiaomi Cloud account: how to protect yourself from hacking

Xiaomi’s cloud storage contains sensitive data, such as photos, contacts, phone records, and to protect your account from unauthorized access, follow these guidelines:

Basic safety measures:

  • πŸ” Enable two-factor authentication (2FA) This will add a confirmation step to the account settings. SMS or through an authenticator application.
  • πŸ”„ Regularly update your password (every 3-6 months) and use combinations of letters, numbers and characters.
  • πŸ“± Link your account to a trusted device – this will allow you to confirm the login through notifications.
  • 🚫 Do not enter login data on third-party sites, even if they look like official ones.

Additional settings:

  • 🌐 In the Security section of i.mi.com, check the list of active sessions and complete the suspicious sessions.
  • πŸ“§ Set up a backup email to restore access.
  • πŸ”— Disable unnecessary applications from accessing the cloud (Permissions Management section).

πŸ’‘

Even if you don’t store important data in the cloud, turn on 2FA. Hacking a Xiaomi account can lock your device through the Find Phone feature.

7. Alternative ways to access files in Xiaomi Cloud

If standard login methods don't work, you can try alternatives, which are good for extracting data without full authorization.

Method 1: Through the application "Files" on the smartphone

Xiaomi's standard file manager (Files β†’ Cloud) sometimes displays data from Mi Cloud, even if the cloud app itself is blocked. Check this section - some files may be viewable.

Method 2: Using the Xiaomi Cloud API

For power users, you can use the cloud through an informal API, for example, using Python scripts (mi-cloud-api library) to download backups or photos. Example of authorization code:

from mi_cloud_api import MiCloud



client = MiCloud(




username="your email@or phone"




password="your password",




country_code="+7" # for Russia




)




devices = client.get_devices()




print(devices)

⚠️ Note: Using unofficial access methods may violate Xiaomi's user agreement.Accounts may be blocked for suspicious activity.

Method 3: Refer to local backup

If your smartphone has automatic backup enabled in Settings β†’ Xiaomi Account β†’ Mi Cloud β†’ Backup, some of the data can be stored in the folder:

/sdcard/MIUI/backup/AllBackup/

The files here are encrypted, but you can copy them to a PC and try to decrypt them using tools like MiBackupExtractor.

FAQ: Frequent questions about Xiaomi Cloud

Can I increase the amount of cloud storage for free?
Xiaomi Cloud's base rate provides 5GB for free: 🎁 Through shares (sometimes Xiaomi gives away) +1–2 GB for tasks in the Mi Community app). πŸ’³ Buying a subscription: 50GB is worth ~100–150 β‚½/month, 200GB β€” ~300 β‚½/Check the current rate at i.mi.com β†’ Warehouse.
Why are photos not synced with Xiaomi Cloud?
Problems with photo synchronization arise for the following reasons: πŸ“Ά No Internet or weak signal (sync only works over Wi-Fi, unless the option "Mobile data" is enabled"). βš™οΈ In the cloud settings, photo sync (Mi Cloud) is disabled β†’ gallery). πŸ“± The device has power saving mode enabled, which blocks background activity. πŸ”„ Xiaomi servers are temporarily unavailable (check status on the server) https://status.mi.com/). To force synchronization, open the Gallery. β†’ Settings β†’ Cloud synchronization β†’ Synchronize now.
How to disable Xiaomi Cloud if it interferes with work?
To completely disable the cloud: Go to Settings β†’ Xiaomi Account β†’ Mi Cloud. Turn off the sliders opposite Contact Sync, Gallery, Notes and other sections. Click Exit in the upper right corner to log out. If you need to delete all data from the cloud, do so via i.mi.com β†’ Delete your account (Warning: Operation is irreversible!).
Can you use Xiaomi Cloud without a Xiaomi smartphone?
Yes, but with limitations: 🌐 Log in to the cloud via browser (i.mi.com). πŸ“± Install the Mi Cloud app on another brand’s Android device (but some features, such as Find Device, won’t work). πŸ–₯️ Connect to WebDAV from your computer, but for full use (backups, synchronization) SMS) Requires a Xiaomi device, Redmi or POCO.
What to do if Xiaomi Cloud does not open on your computer?
If i.mi.com is not loaded: 🌍 Check if the access is blocked. VPN Antivirus (switch them off temporarily). πŸ”„ Clear the browser cache or try another (Chrome, Firefox, Edge). πŸ“‘ Make sure yours is yours. IP Not blocked (try to connect via mobile internet). πŸ•’ There may be technical work going on, check it out. https://status.mi.com/.