How to Open Xiaomi Cloud: A Complete Guide to Mi Cloud for Newcomers and Experienced Users

Xiaomi’s Mi Cloud cloud storage is not just a backup location, but a full-fledged tool for syncing contacts, photos, notes, and even device settings. However, many users face difficulties when first logging in: the system requires SMS confirmation, blocks an account due to suspicious activity or does not accept a password at all. In this article, we will examine all ways to open the Xiaomi cloud, from basic authorization to restore access when data is lost.

The Mi Cloud is very integrated with Xiaomi’s ecosystem: without the right setup, you can’t use features like Find Device, Mi Home, or Mi Fit, and if you bought a used smartphone with a tied account, access to the cloud will be the key to making full use of the device.

What is Mi Cloud and Why is it Necessary?

Mi Cloud is a cloud service from Xiaomi that offers users 5 GB of free storage (with the option to expand to 200 GB for a fee).

• 📱 Backup – Automatic storage of smartphone data (SMS, call log, application settings).
• 📷 Media Sync – Gallery photos and videos are automatically uploaded to the cloud (Upload option).
• 🔄 Data recovery – when you change your phone or reset your settings, you can return all files from the cloud.
• 📍 Device search – Find Device helps you find a lost smartphone or block it remotely.
• 🔐 Security – Two-factor authentication and data encryption.

It is important to understand that Mi Cloud only works with a Xiaomi account (not to be confused with Google Account!).If you did not create one when you first turned on your phone, access to the cloud will be closed, and the service has regional restrictions: for example, in some CIS countries, some functions can be blocked due to sanctions.

How to Sign In to Mi Cloud from Xiaomi Phone

The easiest way to open the cloud is through your smartphone settings.

1. Open the Settings app (cog icon).
2. Scroll down and select Mi Account (or Xiaomi Account).
3. If you are already logged in, click on the avatar in the upper right corner and select Mi Cloud.
4. If not, click Login and enter email/phone + password.

After successful login, you will see a cloud control panel with sections: Storage, Backup, Sync, etc. Here you can enable automatic upload of photos or manually create a backup.

Check your internet connection (Wi-Fi or mobile data)

Make sure the latest version of MIUI is installed on your phone.

Prepare. SIM-map SMS (If two-factor authentication is enabled)

Remember the password from your Xiaomi account or save it in the password manager-->

What if the Mi Cloud button is inactive? This means that the phone does not have a Xiaomi account attached.

1. Go to Settings → About Phone → MIUI version and tap 7 times on the line with the version to activate the developer mode.
2. Return to Settings → Additional → For developers and enable OEM Unlock.
3. Try to log in again.

Entering Mi Cloud from your computer (web version)

If you want to access files from a PC, use the web version of Mi Cloud at i.mi.com.

1. Open your browser and go to the Mi Cloud website.
2. Choose a region (e.g. Russia or Global).
3. Enter your email/phone and password from your Xiaomi account.
4. Confirm the entrance through SMS-code (if two-factor authentication is enabled).

The web version has the same features as the mobile app, but with a user-friendly interface for managing files.

• 📁 Download/download files (maximum size of one file is 2 GB).
• 🔍 Search files by name or date.
• 🗑️ Delete unnecessary data (they are sent to a basket where they are stored for 30 days).
• 📊 View the statistics of storage usage.

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If you have an "Impossible Region" error when you sign in from your PC, try using a VPN with a connection to China or Hong Kong. Some Mi Cloud features are only available for Asian regions.

Restore access to Mi Cloud when password is lost

If you have forgotten the password from your Xiaomi account, you can restore it through:

1. Email – click Forgot Password? on the login screen and select recovery via mail.
2. SMS – Enter the linked phone number and enter the code from the message.
3. Backup email – if it was specified at registration.

If none of these methods work, try:

• 📧 Check Spam in Email – Sometimes Emails from Xiaomi Get There.
• 📱 Use another phone to receive SMS (if the primary number is not available).
• 🔄 Reboot the smartphone and repeat the recovery attempt.

⚠️ Note: If you bought a used Xiaomi phone with a tied account, do not try to reset it through Recovery – this will lead to a lock (FRP-lock.

Solving Common Errors When Logging in Mi Cloud

Users often encounter errors when trying to open the cloud, and here are the most common ones and how to fix them:

If the error persists, try:

1. Clear the cache of the Mi Account application in settings (Settings → Applications → Application Management → Mi Account → Clear the cache).
2. Remove and reinstall the update for Mi Account via Settings → About Phone → App Update.
3. Reset network settings (Settings → Connections → Network reset).

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If the error occurs on only one device, the problem is most likely its firmware. Try logging into Mi Cloud from another phone or via the web version to confirm it.

How to unlock Mi Cloud on a used Xiaomi phone

When buying a used Xiaomi smartphone, you may encounter a tied Mi Cloud account to delete it:

1. Contact the previous owner and ask them to:
2. If you cannot contact, do a hard reset:

⚠️ Note: After a hard reset, the phone will require you to enter the details of the old Xiaomi account (FRP-lock).If you do not know them, you can only unlock the device through the official Xiaomi service (you will need a check to buy).

Alternative way (for advanced users):

• 🖥️ Use the Mi Flash Tool to flash your phone in mode EDL (requires an unlocked loader).
• 🔓 Contact the service center with proof of purchase (check or contract).

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Before buying a used Xiaomi phone, be sure to check whether your Mi Cloud account is linked to it. To do this, ask the seller to log out of your account and reset the settings to the factory in your presence.

Mi Cloud Storage Optimization: How to Free Up Space

The free Mi Cloud fare offers just 5GB, which is quickly lacking.To make room:

1. Remove unnecessary backups:
2. Clear the basket:
3. Turn off the automatic download of unnecessary data:

If 5GB isn’t enough, consider paying rates:

To reduce the amount of backup copies:

• 🎵 Eliminate music and heavy applications from copying (Settings) → Mi Cloud → Backup → Settings).
• 📂 Archive old photos in the ZIP And store them locally.
• 🔄 Use third-party clouds (such as Google Drive or Yandex Disk) to store media files.

FAQ: Frequent questions about Mi Cloud