Xiaomi Cloud: How to open, register and use cloud storage

What is Xiaomi Cloud and Why You Need It?

Cloud storage Xiaomi Cloud is a service from Xiaomi that allows you to save data backups, synchronize contacts, photos, notes and even system settings between devices, POCO or other device MIUI, The cloud becomes an integral part of the ecosystem, and without it, you can't automatically recover data when you change your phone or reset your settings.

The main advantage of Xiaomi Cloud is free 5 GB of storage for each Mi Account. this is enough to back up the most important data: contacts, SMS, Call history and some photos, but many users have difficulty logging in first: the system requires confirmation of the data. SMS, If you don't accept a password, you get sync errors, and in this article, we'll look at all the ways to open and configure the cloud, and we'll also solve typical problems.

It's important to understand that Xiaomi Cloud is not just a storage device, but a full-fledged device management tool.

  • πŸ” Finding a lost phone (Find Device),
  • πŸ“± synchronize data between the smartphone and the laptop (via Mi) PC Suite),
  • πŸ”„ restore backups on a new device,
  • πŸ“Š Monitoring Account Use Statistics.
πŸ“Š You have already used Xiaomi Cloud?
Yeah, regularly.
I tried it, but it didn't come in handy.
Never tried.
I don't know what it is.

Preparation for the first entry into Xiaomi Cloud

Before you open the cloud, make sure your device is ready to work with the service. Without proper preparation, you may encounter authorization errors or lack of access to features.

Here is what you need to check for:

  • πŸ“± The device for MIUI: Cloud is available only on Xiaomi, Redmi or smartphones POCO If you have custom firmware (like LineageOS), some features may not work.
  • 🌍 Account Region: Mi Account is linked to the country of registration. If you created an account in China and are now in Russia, you may have trouble accessing the cloud.
  • πŸ“Ά Internet connection: synchronization requires stable network access; Wi-Fi is better, as mobile Internet can limit the speed of downloading data.
  • πŸ”‹ Battery charge: If the charge level is below 20%, the system can block backup.

If you haven’t registered your Mi Account yet, you can do it right in your phone settings:

  1. Open the Settings. β†’ Mi Account.
  2. Click Login or Register.
  3. Select the method of registration: by phone number or email.
  4. Confirm your account via SMS or mail.

β˜‘οΈ Preparation for work with Xiaomi Cloud

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Step-by-step: how to open Xiaomi Cloud on your phone

Now, the key thing is, how do you log into the cloud and start using it. MIUI 12/13/14 (including the Redmi Note 12, POCO X5, Xiaomi 13T other models).

Step 1. Authorization in Mi Account

If you haven’t signed in to your account yet, do so:

  1. Open the settings on your phone.
  2. Go to the Mi Account (or Mi Account) section.
  3. Enter the login (phone number or email) and password.
  4. Confirm the entrance through SMS or notification on a trusted device.

Step 2: Enter Xiaomi Cloud

After authorization:

  1. Go back to Settings.
  2. Select a Mi Account β†’ Xiaomi Cloud (or Mi Cloud).
  3. Click Log in to the cloud (if the system requests again).
  4. Accept the terms of use (if a window appears).

Step 3: Set up synchronization

You can now choose which data will be stored in the cloud:

  • πŸ“‡ Contacts – Backup and sync with other devices.
  • πŸ“· Gallery – Automatic uploading of photos and videos (takes up the most space).
  • πŸ“ Notes - saving records from the Mi Notes app.
  • πŸ”„ System settings – backup of wallpaper, sounds and other parameters.

πŸ’‘

If the cloud doesn’t sync data after logging in, try manually updating sync: open Xiaomi Cloud β†’ Settings β†’ Synchronize now.

How to Open Xiaomi Cloud from a Computer or Other Device

You can manage the cloud not only from your smartphone, but if you need to download backup or view files from your PC, use the web version or the official application.

Method 1: Web version of Xiaomi Cloud

Go to the address. https://i.mi.com/ and perform the following actions:

  1. Enter the username and password from Mi Account.
  2. Confirm the entry via SMS or email.
  3. In the menu on the left, select the Cloud section.
  4. Here you will see all the uploaded data: photos, contacts, notes.

Method 2: Mi PC Suite Application

For more in-depth cloud work (e.g., restoring a backup to a new phone), download Mi. PC Suite:

  1. Download the program from the official Xiaomi website.
  2. Connect your phone to your PC through USB-cable.
  3. Sign in to your Mi Account in the app.
  4. Go to Backup or Cloud section.

Method 3: Access from another smartphone

If you want to open the cloud on a second phone (like Redmi or the other phone) POCO), Just log in to the same Mi Account, and all the data will be automatically downloaded when you first connect to the Internet.

What to do if the web version of the Cloud does not open?
If i.mi.com is not loading, check: 1. VPN or proxy – they can block access. 2. Clear the browser cache (especially if you use Chrome or Edge). 3. Try opening the site in incognito mode. 4. Make sure your Mi Account is not blocked (check email for notifications from Xiaomi).

Common errors when logging into Xiaomi Cloud and their solution

Even after setting up correctly, users often encounter problems, and let's look at the most common errors and how to fix them.

Mistake.Reason.Decision
I was unable to connect to the server.Internet problems or blocking accessCheck the connection to the network, disconnect VPN, reboot router
Wrong login or passwordMisprint or blocked accountReset your password via account.xiaomi.com
Not enough space in the cloudThe 5GB limit is exceededClear unnecessary data or buy additional space
Synchronization stoppedMisfunction of MIUIReboot your phone and enable manual synchronization

Error: "The device is not supported"

If you see this message, chances are your smartphone:

  • πŸ“΅ It has an unofficial firmware (e.g. Custom) ROM),
  • 🌍 It is tied to another region (e.g., the Chinese version of Xiaomi for the global market),
  • πŸ”§ blocked by the manufacturer (for example, after repair under warranty).

Solution: Update your firmware to the official global version or contact Xiaomi support.

Mistake: "Too many attempts to enter"

This lock occurs if you have entered the wrong password several times in a row to unlock your account:

  1. Wait 15 to 30 minutes.
  2. Try to restore your password through email or SMS.
  3. If the lock is not removed, contact support with the associated phone number.

πŸ’‘

If you have forgotten your Mi Account password, restore it through the official website. Never use third-party services to "hack" your account - this can lead to its blocking.

How to Increase Your Space in Xiaomi Cloud and Manage Storage

Free 5GB in the cloud is running out quickly, especially if you save high-resolution photos. Consider how to free up space or expand storage.

Method 1: Cleaning up unnecessary data

To make room:

  1. Open the Settings. β†’ Mi Account β†’ Xiaomi Cloud.
  2. Select Storage Management.
  3. See which data takes up the most space (usually Gallery or Backups).
  4. Delete unnecessary files or turn off automatic downloads for some types of data.

Method 2: Buying additional space

If 5GB is not enough, you can buy an extension:

  • πŸ’° 50GB β€” ~100-150 rubles per month,
  • πŸ’° 200GB β€” ~300-400 rubles per month,
  • πŸ’° 2 TB β€” ~1,000 rubles a month.

To buy a place:

  1. Go to Xiaomi Cloud β†’ Increase the vault.
  2. Choose the appropriate rate.
  3. Pay for the purchase via a linked card or Mi Pay.

Method 3: Optimizing the uploading of photos

To make the photos take up less space:

  • πŸ“Έ Enable image compression in Gallery settings β†’ Cloud. β†’ Quality of loading.
  • πŸ“ Upload only important photos to the cloud, and store the rest on a memory card.
  • πŸ—‘οΈ Clean your cart regularly in the cloud (files are stored there for 30 days).

πŸ’‘

If you often back up, set up automatic cleaning of old backups. for this, go to Xiaomi Cloud β†’ Backup copies β†’ Settings β†’ Autoclean and select storage period (e.g. 3 months).

Xiaomi Cloud Data Security: How to Protect Your Account

Cloud storage is convenient, but it requires a special attention to security. If your Mi Account is hacked, attackers will have access to all backups, photos and contacts.

Step 1: Set up two-factor authentication (2FA)

This is the main way to protect, to turn on 2FA:

  1. Go to account.xiaomi.com.
  2. Log in to your account and open Security β†’ Two-factor authentication.
  3. Follow the instructions for linking a phone number or an authenticator application (e.g. Google Authenticator).

Step 2: Review of active sessions

If you notice suspicious activity (such as logging in from an unknown device), check for active sessions:

  1. Open account.xiaomi.com.
  2. Go to Security. β†’ Devices.
  3. Remove all unknown devices and change your password.

Step 3: Create a backup access code

In case of blocking the account, save the backup code:

  1. In the security settings, press the Reserve Codes.
  2. Generate the code and save it in a safe place (such as a password manager).

⚠️ Warning: Never share a backup code or password from Mi Account with outsiders. Fraudsters often ask for this information under the pretext of "helping" in the recovery of the account.

FAQ: Frequent questions about Xiaomi Cloud

Can you use Xiaomi Cloud without a Xiaomi smartphone?
Full access to the cloud is possible only from devices on the cloud. MIUI. However, you can view some data (such as photos) through the i.mi.com web version from any device.
How much does the extra space in the cloud cost?
The cost depends on the region. In Russia, the tariffs are about 50 GB β€” ~100 rubles/month, 200 GB β€” ~300 rubles/month, 2 TB β€” ~1000 rubles / month. There are also annual subscriptions with a discount.
How to transfer data from Xiaomi Cloud to another account?
There's no direct way to transfer it. You need to: Download all the data to your computer via i.mi.com, upload it to the new account cloud, and you can use the.vcf export for contacts.
What to do if Xiaomi Cloud doesn’t sync photos?
Try the following: Check if synchronization is enabled in the Gallery β†’ Settings β†’ Xiaomi Cloud. Update the Gallery app to Google Play. Clear the Gallery app cache in your phone settings. Reboot your device. If the problem persists, turn off and back on sync.
Can I recover deleted files from Xiaomi Cloud?
Yes, but only for 30 days after deleting.To do this: Open Xiaomi Cloud β†’ Recycle Bin. Select the files you want. Click Restore. After 30 days, the data is deleted irrevocably.