Storing photos and videos in the Xiaomi Cloud is a convenient way to free up smartphone memory and keep important memories safe. However, many users face difficulties when first logging into a cloud service gallery or after resetting. In this article, we will discuss all the ways to open the Mi Cloud gallery, including access from your phone, computer and through the web version, and solve typical synchronization problems.
The Xiaomi Cloud is not just a storage gallery, it's a full-fledged media management tool, where you can create albums, share links to photos, recover deleted images, and even edit metadata, but to make all these functions work, you first need to configure access correctly. Then you have detailed instructions for different devices and scenarios.
1. How to open the gallery Xiaomi Cloud on a smartphone Xiaomi
The easiest way is to use the standard Gallery app on your phone, which automatically integrates with the cloud if your Mi Account is linked to your device.
Open the Gallery app on the home screen. In the bottom menu, look for the Cloud tab (the icon with the cloud and the arrow up). If it's not there, update the app via Google Play or Mi App Store. When you first log in, the system will request permission to access your account - confirm it.
- 📱 For new smartphones: When you first set up your phone, the system will prompt you to log in to Mi Account.If you missed this step, do it later in Settings → Xiaomi account.
- 🔄 If the Cloud tab does not appear: Go to Settings → Annexes → Application management → gallery → Permits and enable access to storage and account.
- 🔒 Two-factor authentication: If enabled 2FA, When entering the cloud for the first time, you will need to enter a code from SMS Google Authenticator Apps.
Important: If you are not using a smartphone on MIUI (like POCO or Redmi with custom firmware), the cloud tab may not be available, in which case use the web version or the official Mi Cloud app from the store.
2. Access to the gallery via the web version of Xiaomi Cloud
If you want to open the gallery from a computer or other device, use the official Xiaomi Cloud website. This method is universal and works even on devices without MIUI.
Instructions:
- Go to i.mi.com in any browser (Chrome or Edge is recommended).
- Enter your Mi Account login and password. If you don't remember the data, use the recovery function.
- In the main menu, select the Gallery section (photo icon) and display all synchronized media files.
Advantages of the web version:
- 🖥️ It works on any device with Internet access.
- 📁 Supports batch download of photos and videos (up to 50 files at the same time).
- 🔍 There is an advanced search by date, location and tags.
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If the web version opens in Chinese, click on the flag in the lower menu 🇨🇳 Choose English or Russian (if available).
3.Why Xiaomi Cloud Gallery is not opening: Common bugs
If you try to open a cloud gallery and see errors like “Unconnected” or “Unavailable server”, the problem may be in the settings of your account, network or the cloud itself.
| Mistake. | Possible cause | Decision |
|---|---|---|
| No connection to the server | Internet problems or VPN blocking | Turn off the VPN, check your network connection. Try switching to mobile Internet. |
| Not enough space in the cloud | Free storage limit exceeded (5 GB) | Clear unnecessary files or buy extra space in Account Settings → Storage. |
| Account not confirmed | Mi Account Registration Not Completed | Check by email or phone number at account.xiaomi.com. |
| Photos are not synchronized | Autoboot is disabled in the settings | Enable synchronization in Settings → Xiaomi Account → Mi Cloud → Gallery. |
Critical error: if you log in to the cloud, you see a message that says "Account is blocked", this means a violation of the rules of use (for example, downloading prohibited content), in which case you can only restore access through Xiaomi support by writing to email support@xiaomi.com with the associated phone number.
What if the cloud requires an older version of MIUI?
4.How to Restore Gallery Access After Resetting Your Phone
After resetting your device or flashing your smartphone, the connection to Xiaomi Cloud breaks. To reopen the gallery, follow these steps:
Log in to Xiaomi account in phone settings | Connect to stable Wi-Fi | Open Gallery app and wait for synchronization | Check for files in the Cloud tab-->
If no photos appear after logging in:
- Make sure sync is enabled: Settings → Xiaomi Account → Mi Cloud → Gallery → Autoboot.
- Check if your account region has changed, for example, if you were registered in Russia and are now in another country, you may need to change your region in the cloud settings.
- Clear the Gallery app cache in Settings → Applications → Application Management.
Important: if you don't remember your Mi Account password, restore it through account.xiaomi.com. This requires access to your email or phone number. Without this information, you can't restore access to the cloud gallery - Xiaomi does not provide alternative verification methods.
5. Alternative ways to open the Mi Cloud Gallery
If standard methods don’t work, try these options:
- 📱 Official Mi Cloud app: Download it from Google Play or App Store.The app has a separate gallery section and supports push notifications for new downloads.
- 🖼️ Direct Album Links: If you have been sent a link to an album from Xiaomi Cloud (format) https://i.mi.com/#/album/share?...), Open it in the browser - access will be provided without authorization (if the album is public).
- 🔧 Third-party file managers: Applications like Solid Explorer or FX File Explorer can connect to Mi Cloud as a network drive via WebDAV. This requires login data and server address: https://api.i.mi.com/v1/.
Warning: Using third-party apps to access the cloud may violate Xiaomi’s user agreement.
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The most reliable way to access the gallery is through the web version on i.mi.com, which works independently of the phone model and MIUI version.
6.How to speed up gallery sync with cloud
If photos and videos are uploaded to Xiaomi Cloud for a long time, check these options:
- 📶 Network quality: Synchronization only works when you have a stable Wi-Fi connection or 4G/5G. Avoid mobile internet with traffic restrictions.
- ⚙️ Load settings: C Settings → Xiaomi account → Mi Cloud → Gallery select Download only over Wi-Fi if you use mobile data.
- 📂 File size: Video in resolution 4K and photo format RAW sync for longer. To speed up, turn off the download of originals in the cloud settings.
For forced synchronization:
- Open the Gallery app and go to the Cloud tab.
- Pull the screen down to update the data (like in an email client).
- If that doesn’t work, restart your phone and try again.
Tip: So, to avoid waiting for all the files to be uploaded, create a separate album in the cloud and manually transfer the most important photos there. They are synchronized first.
7.Security of data in the gallery Xiaomi Cloud
Many users are concerned about the privacy of photos and videos stored in the cloud. Xiaomi uses the following protections:
- 🔐 Encryption: All files are transmitted by protocol HTTPS and stored in encrypted form.
- 🛡️ Two-factor authentication: We recommend you to enable it in your account settings to prevent unauthorized access.
- 🗑️ Recycle Bin: Deleted files are stored in the Recycle Bin for 30 days, after which they are permanently deleted.
⚠️ Warning: If you are selling or transferring your smartphone to another person, be sure to log out of Mi Account in the settings and reset to factory settings. Otherwise, the new owner will have access to your photos and videos in the cloud!
For additional protection:
- Change your Mi Account password regularly (every 3-6 months).
- Do not store screenshots with passwords, bank cards or personal documents in the cloud.
- Use the Hidden Albums feature in the gallery for sensitive photos (they don’t sync with the cloud).