How to Completely or Selectively Clear Call History on Xiaomi Redmi 7

Xiaomi Redmi 7 stores the history of all incoming, outgoing and missed calls — this is convenient for quick access to frequently used contacts, but sometimes you need to clear this data. The reasons can vary from wanting to free up memory to having to hide personal information before selling a device. In this article, we will discuss all possible ways to delete call history, including selective erasure, complete cleanup and even reset via Recovery mode.

Redmi 7 features MIUI (versions 10-12), where the phone interface may vary depending on the updates, including hidden settings and alternative methods for cases where standard methods do not work, and how to avoid accidental deletion of important records and what to do if the call history is restored by itself after cleaning (this is associated with synchronizing your Mi Account account).

Why is the call history not cleaned up in the standard way?

Many Redmi 7 users face a situation where, after clicking "Clear History" in the Phone app, the recordings remain in place.

• 🔄 Sync with Mi Account: If backup is enabled, the history is automatically restored from the cloud. → Xiaomi account → Mi Cloud → Synchronization.
• 📱 Duplicate applications: some firmware MIUI The standard phone app and Google Phone (for example, after an update) are installed in parallel.
• 🛠️ Cache errors: damaged phone cache data blocks changes, solution: clearing the cache in the app settings.
• 🔒 Work Profile Limitations: If the device is used in a corporate environment (e.g., with Android for Work), the administrator can prevent you from changing your call history.

If you tried to clear the history through the Phone app menu but nothing happened, first check the sync with Mi Cloud. Turn it off temporarily, re-clean it, and then turn it on again if necessary.

Method 1: Standard cleaning through the application "Phone"

The easiest method is to use the built-in features of the Phone app, which is suitable for deleting individual records and the entire story. MIUI 10–12:

1. Open the Phone app (the handset icon on the home screen or menu).
2. Go to the magazine tab (watch icon in the lower menu).
3. To delete one record: 📞 Press and hold the right call. 🗑️ In the menu that appears, select Delete.

history

• 🔍 Click on the three dots in the upper right corner (menu).
• 🧹 Choose Clean the journal or Delete everything (depending on version) MIUI).
• 🔘 Confirm the action in the dialog window.
• After the process is complete, select Reboot → Reboot to System.

⚠️ Warning: Once reset via Recovery, the smartphone will return to factory settings, all data will be deleted without recovery, including photos, messages and installed applications.

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Recovery resets are the only way to guarantee that you will delete your call history if other methods don't work. Use them only in extreme cases, as this is an irreversible process.

What if the call history is restored after cleaning?

If the call history reappears after deleting, the problem is almost always synchronization-related.

• 🔄 Turn off autosynchronization in Settings → Accounts. → Mi Account → Synchronize and Remove History.
• 📱 Check duplicate apps: if both apps are installed on the smartphone – the standard “Phone” and Google Phone, clear the data in both.
• 🔍 Remove backups to Mi Cloud: Go to Mi Cloud → Backups and remove old saves containing call history.
• 🛡️ Change your Mi Account: If you transfer your phone to another person, create a new Mi Account and link the device to it.

If the problem persists, it's possible that the history is stored in the cache of Google services.

1. Go to Settings → Apps → Google.
2. Choose Memory. → Clear the cache.
3. Reboot your smartphone.

FAQ: Frequent questions about clearing up call history on Redmi 7