How to find a phone call record on Xiaomi Redmi Note: all ways

Have you accidentally deleted an important recording of a conversation on the Xiaomi Redmi Note or can’t remember where the audio file was saved? In this article, we will analyze all possible storage locations of records, from standard folders to hidden system directories. We will focus on the nuances of MIUI, which often confuse users: why the records disappear from the gallery, how to restore them after resetting, and what to do if the recording function is disabled at the operator level.

It’s important to understand that the location of the records depends on the version of MIUI, the Redmi Note model (for example, the Note 10 Pro and Note 12 store files differently), and even on the way of recording: through a standard Phone application, third-party programs like Cube Call Recorder or system services. We tested all methods on current firmware (MIUI 14) and collected working solutions from basic to advanced.

If you are in a hurry, move on to a quick solution (Section 3). For those who want to understand in detail, we have prepared a table with storage paths for different versions of MIUI and a spoiler with technical details about audio file formats.

1. Standard place of storage of records in MIUI

By default, Xiaomi Redmi Note stores conversation records in the system's hidden folder. The path depends on the firmware version:

  • 📁 MIUI 12/13/14: /storage/emulated/0/MIUI/sound_recorder/call_rec/
  • 📁 Old versions (MIUI 11 below): /storage/emulated/0/recorder/ or /storage/emulated/0/Recordings/
  • 🔍 How to find: Use any file manager (such as Mi File Manager or Solid Explorer) with the option “Show hidden files” enabled».

Record files are usually.amr or.mp3 and are named by pattern: call_[date] [time].amr: call_20260515_143022.amr. If the folder is empty, check the recording settings in the Phone app – it is possible that saving is disabled.

💡

If the folder call_rec If you don't have one, try to manually create it along the path that you're looking for. MIUI Do not create a catalog before the first entry.

Why are the recordings not displayed in the gallery?.amr files are often ignored by the Android media scanner, so they can appear in the gallery:

  1. Rename the file by replacing the file extension with.mp3 (for example, through Total Commander).
  2. Use specialized players like VLC or AMR Player.
  3. Move the files to the Music or Ringtones folder.

2. Search through the application "Records" (Sound Recorder)

In MIUI 12 and later, recordings of conversations can be duplicated in the standard Sound Recorder app to check:

  1. Open the Records app (the microphone icon on your desktop).
  2. Go to the Calls tab – if you have one.
  3. Click on the three dots in the top right corner and select "Show Hidden".

If there is no Call tab, then your version of MIUI does not support this function, in which case the records are stored only in the file system (see section 1).

How to turn on the recording of conversations in MIUI, if the function is disabled?
1. Open the Phone app and click on three dots → «Settings. 2. Go to Call Record. 3. Select Automatic Record or Manual Record (some firmware requires confirmation via SMS 4. Make sure that the settings are in the security settings (Settings) → Privacy → Special permissions: The phone app has access to microphone and storage.

Note: On some Redmi Note models (e.g. Note 9 Pro for the European market), the call recording feature is blocked at the firmware level due to EU legal restrictions.

3. Recovery of deleted records

If the records have been deleted, try to restore them with specialized utilities. The effectiveness depends on how long it has been since the deletion and whether the device has been actively used (new data overwrites deleted files).

MethodAnnexChances of recoveryNeed root?
Scan of internal memoryDiskDigger, Recuva (via PC)60-80%No.
In-depth analysisDr.Fone, EaseUS MobiSaver40-60%Yes.
Recovery from the backupMi Cloud, Google Drive90% (if backup is available)No.
Cache analysisGT Recovery30%No.

Instructions for DiskDigger:

  1. Install the app from Google Play.
  2. Select “Basic scan” (without root) or “Full scan” (with root).
  3. Check the file types:.amr,.mp3,.awb.
  4. Wait until the scan is completed and save the files found.
📊 Have you ever recovered deleted files on Xiaomi?
Yes, successfully.
Yeah, but to no avail.
No, I haven't.
I use cloud backups.

An important nuance: if you used the “Dumpster Cleanup” feature in the Security App, the chances of recovery are close to zero – MIUI permanently deletes files from the Recycle Bin after 30 days.

4. Cloud storage and synchronization

If your Redmi Note is synced to Mi Cloud or Google Drive, the records could automatically upload to the cloud.

  • 🌥️ Mi Cloud: Go to Settings → Accounts. → Mi Cloud. Select Recorder or Other Data. Check Recycle Bin - files are stored there for 30 days.

Google Drive:

drive.google.com

type:audio

Third-party services:

Cube Call Recorder

ACR

Dropbox

OneDrive

On some MIUI firmware, the recording of conversations is synchronized with the cloud only when connected to Wi-Fi, to force synchronization:

  1. Open the Settings. → Synchronization.
  2. Press three points. → «Synchronize now».
  3. Wait 5-10 minutes and check the cloud again.

☑️ Cloud storage audits

Done: 0 / 4

5. Search through ADB (for advanced users)

If standard methods don’t work, you can scan the device through ADB (Android Debug Bridge), which requires a PC connection and basic command line knowledge.

Instructions:

  1. Install ADB Tools on your PC.
  2. Turn on the phone “Debugging by USB” (Settings → About Phone → MIUI version → 7 times press → return to “Additional” → “For developers” → enable debugging).
  3. Connect Redmi Note to your PC and execute commands:
adb devices


adb shell




su




find /storage -name ".amr" -o -name ".mp3" | grep -i call

The team recursively searches for all audio files with the keyword call in their name, and if they find the records, copy them to your PC:

adb pull /path/to/file C:\backup\

Warning: using su requires root rights, without which the team will issue a Permission denied error, and the alternative is scanning without root, but with less depth:

adb shell find /sdcard -name "*.amr"

6. Third-party recording applications and their storage

If you're using third-party records, not the standard phone app, like Cube Call Recorder, ACR, Boldbeast, the storage paths will be different.

AnnexThe path to the recordsFile format
Cube Call Recorder/storage/emulated/0/CubeBackup/.mp3, .ogg
ACR (Another Call Recorder)/storage/emulated/0/ACR/.amr,.mp4 (for video recording)
Boldbeast/storage/emulated/0/Boldbeast/.mp3, .wav
Call Recorder by Lovekara/storage/emulated/0/CallRecordings/.mp3

In applications like Cube Call Recorder, records can be automatically uploaded to the cloud (like Dropbox or Google Drive) to find them:

  1. Open the recording app.
  2. Go to the settings. → «Cloud storage».
  3. Check the download history.

Note: Some applications (e.g. Boldbeast) require manually configuring the save path.If a folder is not specified, entries can be saved to temporary directories that are cleared when rebooted.

7 What should I do if no records are found?

If none of these methods worked, here is the algorithm:

  1. Check operator settings: Some mobile operators (such as MTS or Beeline) block the recording of conversations at the network level. Call support and check if the service is enabled.
  2. Update the firmware: Older versions of MIUI (below 12) recorded conversations were unstable. Update via Settings → System Update.
  3. Check permissions: Go to Settings → Apps → Permissions Management → Microphone and make sure the Phone app has access.
  4. Use alternative methods: 🎧 Connect headphones with a microphone and record the conversation through a voice recorder. 📱 Turn on speakerphone and record on the second phone.

If the problem is a hardware malfunction (for example, the microphone is not working), the recordings will be created, but will be empty. You can check the microphone through the Dictator app or test call to the answering machine.

💡

On Redmi Note models for the Chinese market (with China ROM firmware), conversation recording is more stable than on global versions. If the feature is critical, consider flashing on China ROM (but consider the risks of losing warranty).

Frequently asked questions

Can I recover records after resetting the phone to factory settings?
If you reset without formatting your internal memory, chances are, use DiskDigger or Dr.Fone for deep scanning, and if you choose Format Data, the data is deleted permanently.
Why are records saved in.amr format instead of.mp3?
The.amr (Adaptive Multi-Rate) format is used by MIUI by default because of the smaller file size. To save to.mp3, install a third-party application (like Cube Call Recorder) and select the MP3 format with a 128 kbps bitrate in the settings.
How to record a conversation if the function is disabled by the operator?
Bypass options: Use applications with recording via speakerphone (for example, ACR in VoIP mode); Connect a Bluetooth headset with recording function; Install firmware with recording support (for example, xiaomi.eu or Pixel Experience); Attention: recording conversations without notifying the interlocutor may violate the laws of your country (for example, Art. 138 of the Criminal Code of the Russian Federation).
Where are the WhatsApp conversation records stored?
Calls via WhatsApp are recorded not by standard MIUI tools, but by third-party applications. Search files in /storage/emulated/0/WhatsApp Media/WhatsApp Calls/ (if recording is enabled in the messenger settings) for the record app folder (for example, Cube Call Recorder saves WhatsApp calls in /CubeBackup/WhatsApp/).
Can I turn on automatic recording of all conversations?
Yes, but with reservations: In the standard Phone app, go to Settings → Record conversations → Record automatically. Select contacts or numbers for auto-recording (All numbers may not work due to operator restrictions). Some firmware will require confirmation via SMS (sent to a short operator number). For full automation, use Tasker + AutoInput (configuration required).