Have you accidentally deleted an important conversation record on the Xiaomi Redmi Note 10, or simply canβt find where audio files are saved after recording calls? This problem is familiar to many owners of Xiaomi smartphones β despite the intuitive interface of MIUI, the functions of recording conversations and storing them often remain βoverscreen.β In this article, we will analyze all possible ways to search for records, from standard folders in the file manager to hidden system directories, and also explain how to restore deleted files and configure automatic saving.
Features of the Redmi Note 10 (including modifications of Pro, Pro Max and 5G) And the idea is that you can record conversations through both the built-in voice recorder and third-party applications, but the way you save files is different, and some records are not displayed at all in the gallery. `/MIUI/sound_recorder/call_rec/`, which is not visible without root rights, to cloud backups in Mi Cloud.
1. Standard place for storing conversation records
By default, the Xiaomi Redmi Note 10 saves the call records to a folder accessible through a standard file manager.The path depends on the version of MIUI and the way you write:
- π Recorder folder: This is where files created through the built-in voice recorder are stored. β Recorder β Call recordings.
- π± Calls folder: If the recording was done through the Phone application (the pipe icon), the files can be stored in the Internal Drive β MIUI β sound_recorder β call_rec. This folder is often hidden!
- βοΈ Mi Cloud: If sync is enabled, the records are duplicated in the cloud. β Xiaomi account β Mi Cloud β Backup copies.
To open the standard folder with records:
- Open the Files app** (yellow folder icon).
- Go to the Category tab β Audio.
- In the list, find the Recorder or Call Records folder.
- Files usually have a format.m4a or.amr and species name Call_20260515_143022 (date).
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If the Recorder folder is empty, but you're sure you've been recording, check the Recycle Bin in the file manager. Deleted files are stored there for up to 30 days.
Important: on the Redmi Note 10 with MIUI 12.5+, default call records are not saved unless the appropriate setting is enabled in the Phone app.
2. How to turn on recording conversations and change the save path
If you don't find records, it's possible that the feature is just disabled in the settings. On the Xiaomi Redmi Note 10, call recording is configured as follows:
- Open the phone app** (pipe icon).
- Click on the three dots in the upper right corner β Settings.
- Select the Recording of conversations (or Call recording in English firmware).
- Activate the Write automatically switch or select Write manually.
- In the Save folder section, specify the path (by default - Internal Memory).
On MIUI 13/14, the path to settings may be different:
Settings β Applications β Phone β Permissions β Recording conversationsWhether the recording function in the appendix "Phone" is enabled"?|Whether the correct mode (auto/manual) is selected)?|Is there enough space on the storage device?|Is there a recording permission for the Phone application"?-->
If the option to record conversations is not in the menu, this can mean:
- π« Operator restriction: some mobile networks block recording (for example, strict privacy rules have been in place in Russia since 2023).
- π Regional firmware: on the European and Indian versions of Redmi Note 10, the feature can be disabled by default.
- π οΈ No updates: Check the version MIUI In Settings β The phone, the recording requires MIUI 12.0.3.0 or later.
3. Search for hidden records through system folders
Some of the calls on the Xiaomi Redmi Note 10 are saved in hidden system folders that are not displayed in the standard file manager.
- Connect your phone to your PC through USB-cable (select File Transfer Mode).
- On the computer, open the conductor and go to the folder of the phone.
- Enable the display of hidden files: πͺ Windows: View β Hidden elements. π MacOS: Command + Shift +.
Internal storage β MIUI β sound_recorder β call_rec
If the folder is not available, try alternative ways:
| MIUI version | The path to the record | File format |
|---|---|---|
| MIUI 12β12.5 | /MIUI/sound_recorder/call_rec/ | .m4a, .amr |
| MIUI 13β14 | /Android/media/com.miui.voicerecord/ | .mp3, .aac |
| Global ROM | /Recorder/Call recordings/ | .mp4 (audio) |
How to open hidden folders without a PC?
Warning: Deleting or moving files from system folders can cause a voice recorder to crash. If recording is critical, copy it to your PC first.
4. Recovering Deleted Records of Conversations
If the record has been deleted, you can try to restore it using specialized utilities. For Xiaomi Redmi Note 10, you can:
- π DiskDigger (for Android): scans internal memory for deleted audio files. Requires root permissions for deep search.
- πΎ Recuva (for PC): If the phone is connected as a removable disk, the program will scan it for lost files.
- βοΈ Mi Cloud: Check backups in Settings β Xiaomi account β Mi Cloud β The device β Backup. Records can be archived.
Step-by-step instructions for DiskDigger:
- Install the app from Google Play.
- Start and select the Full Scan (requires root).
- Mark the file types: Audio (AMR, M4A, MP3).
- After scanning, select the desired records and click Restore.
- Save files to SD-map.
β οΈ Warning: Do not write new files to your phone after deleting the record, which reduces your chances of recovery. The faster you run the scan, the higher your likelihood of success.
If the record was deleted long ago (over 30 days), try contacting Xiaomi Support to request the recovery of data from the cloud.
- Serial phone number (Settings β About phone β General information).
- Date and time of removal (approximately).
- Confirmation of ownership of the Mi Account.
5.Use of third-party applications for recording
If the built-in tools Xiaomi Redmi Note 10 is not satisfied, you can install third-party applications to record conversations.
| Annex | Features | The way to preserve |
|---|---|---|
| Cube Call Recorder | Recording both sides, cloud storage, VoIP support | /CubeBackup/ |
| Call Recorder β ACR | Auto Recording, Spam Filtering, Encryption | /ACR/ |
| Truecaller | Record + Spam Blocking, Integration with Contacts | /Truecaller/Recordings/ |
To set up a record through Cube Call Recorder:
- Install the app from Google Play.
- When you first start, grant permissions to Record audio, Contacts and Warehouse.
- Select in the settings: π± Recording format: MP3 (better quality; or AMR (less). βοΈ Cloud storage: Google Drive or Dropbox. π Autodelete: Turn off if you want to save all records.
/CubeBackup/
β οΈ Note: some applications (such as Truecaller) may conflict with the built-in Xiaomi voice recorder. If after installation, the recordings are no longer saved, disable third-party software and check the settings of the standard Phone application.
6. Backup of conversation records
To avoid losing important records, set up automatic backups. On the Xiaomi Redmi Note 10, you can do this in several ways:
- βοΈ Mi Cloud: Go to Settings β Xiaomi account β Mi Cloud. Enable Device Backup. Select Reservation Applications β Mark the phone and recorder.
- π± Google Drive: Install Google One from Play Market. In Settings, enable Backup β App data. Select Recorder and Call Recordings from the list.
- πΎ Local copy on PC: Connect your phone to your computer. Copy the Recorder folder to your hard drive. Use Syncthing or Resilio Sync to automatically sync.
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The most reliable way is a combination of cloud redundancy (Mi Cloud or Google Drive) + It's locally backed to the PC, and it'll protect the records even when you reset your phone to the factory settings.
To automatically send email messages:
- Install IFTTT or Tasker.
- Create a rule: IF a new entry is in the /Recorder/ TO send the file to your.email@example.com
- In the settings, specify the path to the folder with records and email address.
7. Frequent problems and their solutions
If conversation records are not saved or disappear, check the following points:
| Problem. | Reason. | Decision |
|---|---|---|
| Records are not retained. | No recording permission | Go to Settings β Applications β Phone β Permissions and turn on the Microphone and Storage. |
| Files are damaged. | Memory shortage or recording failure | Clear the storage space (leave at least 1 GB of free space). |
| The record is cut off. | Limitation of operator | Use third-party apps (such as Cube Call Recorder) that support VoIP. |
| No sound on the tape. | Microphone is jammed or faulty | Check the microphone through the recorder or clean the connector from dust. |
If the problem persists, reset the phone app settings**:
- Go to Settings β Applications β Phone β Storage.
- Click Clear Data and Reset Settings.
- Reboot the phone.
Last chance: if the record is critically important and you can not recover it, contact the Xiaomi service center with a request to extract data from internal memory. β½), 80% of files are returned.