How to find a recording of a conversation on Xiaomi Poco X3 Pro: all the ways from standard to hidden

You've been looking for an important phone call record on Xiaomi Poco X3 Pro, but you can't find it? You may not even know that the phone automatically saves audio files of calls — or vice versa, you're sure that the recording was being recorded, but now it's gone. The problem is complicated by the fact that MIUI hides some system folders from the user, and the standard Phone app doesn't always display the recordings in the expected location.

In this article, we’ll look at all possible locations where Poco X3 Pro can store conversation records, from obvious (CallRecord folder in internal memory) to non-obvious (Cache of the Phone app or Mi Cloud storage), and learn how to recover deleted records if they haven’t been overwritten by the system, and what settings you need to check to avoid losing important audio files in the future.

The Poco X3 Pro (and other MIUI devices) are not unique in terms of record storage, depending on the firmware version, regional settings, or even the carrier, and we tested all methods on current versions of MIUI 14/15 and collected the data into handy instructions with visual cues.

1. Standard storage location: CallRecord folder

The first thing to check is the default directory where MIUI saves the conversation records, usually a CallRecord folder in the device's internal memory.

• 📁 The folder can be hidden. To see it, turn on the display of hidden files in any file manager (for example, in Mi File Explorer, click on the file manager). ⋮ → Settings → Show hidden files).
• 🔍 The folder name may be different: CallRecords, Recordings, or even MIUI/sound_recorder/call_rec (old-fashioned).
• 📱 If the recording was done through a third-party application (such as Cube Call Recorder), the files may lie in the folder of that application, for example: Android/media/com.cube.callrecorder.

How to get there:

1. Open Mi File Explorer (or any other file manager, such as Solid Explorer).
2. Go to the internal memory (or internal storage).
3. Find the CallRecord folder (or its analogues), and if it's not available, check the other paths in the list above.
4. Record files are usually.amr or.mp3 and are named by pattern: Record_YYYYMMDD_HHMMSS.

⚠️ Note: If the CallRecord folder is empty but you are sure you have recorded, check the settings of the Phone app) MIUI It's the default to disable record retention because of privacy laws.

2. Phone app settings: why records may not be saved

A common reason for "disappearance" of records is the incorrect settings of the standard Phone application. In MIUI, the call recording function can be:

• 🔕 Completely disabled (by default in some regions).
• 📱 Blocked for specific contacts or numbers.
• ☁️ Configured to save only to the cloud (for example, in Mi Cloud), not to the device.

How to check and correct:

1. Open the Phone app.
2. Press on. ⋮ → Settings → Recording of conversations.
3. Make sure the Call Record switch is turned on (in some firmwares, this item may be called “Auto Recording”).
4. Check Save Records – You must select the On-Device option (not “In the Cloud Only”).
5. In the Exclusions section, see if your contact has been added to the Exclusions list.

Critical detail: in firmware for the European Region (EEA), the call recording function can be blocked at the system level, in which case only installing an alternative call app (such as Google Phone) or root access to change regional settings will help.

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If the settings do not include “Recording Conversations”, try updating the Phone app via Google Play or installing it. APK-Global version (e.g. com.android.dialer from Google).

3. Search through system conductor: hidden folders and cache

If the records are not found in a standard folder, they could be saved in the cache of the Phone application** or in the system directories.

1. Open Mi File Explorer and activate the hidden files display (⋮ → Settings → Show hidden files).
2. Cross the path: /storage/emulated/0/Android/data/com.android.dialer/cache/ Or alternative ways of doing things: /data/user/0/com.android.dialer/files/ /storage/emulated/0/MIUI/sound_recorder/call_rec/
3. Look for files with.amr extensions,.mp3,.awb or no extension (system records are sometimes stored as rec_123456).

If you use ROOT-access, check also:

/data/media/0/CallRecord/


/data/com.android.providers.media/documents/

⚠️ Note: Files from the cache folder may be corrupted or incomplete. Before listening, copy them to another directory (for example, in Downloads), otherwise the system may delete them when cleaning the cache.

CallRecord folder checked in internal memory

Displaying hidden files is enabled

The cache of the "Phone" application is viewed

Alternative paths tested (MIUI/sound_recorder etc.)

Copy the found files to a safe location-->

4. Cloud Storage: Mi Cloud and Google Drive

Xiaomi Poco X3 Pro can automatically synchronize recordings of conversations with cloud services, and you can check this in two ways:

4.1. Mi Cloud

If the Phone app settings enabled Sync with Mi Cloud, the records could go there:

1. Open your Settings → Accounts → Mi Cloud
2. Make sure the sync is on and there is enough space.
3. Go to i.mi.com (the web version of Mi Cloud) and log in.
4. In the Conversation Records (or Audio) section, find the file you want.

4.2. Google Drive

If you use Google Phone (Google’s Phone app), the records can be saved to Google Drive:

1. Open Google Drive.
2. In the search box, type:audio.
3. Filter the files by date of creation (corresponding to the date of the call).

Important: Cloud recordings can take up space in your storage fare, for example, only 5GB is available for free on Mi Cloud, and audio files take up ~1-3MB per minute of conversation.

5. Recovery of Deleted Records: 3 Working Methods

If the record was deleted (by accident or by the system), you can try to restore it, and success depends on how long it has been since the deletion and how actively the phone's memory was used.

Method 1: Through the File Manager Recycle Bin

MIUI has a built-in recycle bin where files are stored for up to 30 days:

1. Open the Mi File Explorer.
2. Press the basket (the bin icon in the bottom menu).
3. Find the file by name or date (for example, Record_20260515_143022.amr).
4. Select the file and press Restore.

Method 2: Specialized applications

If the cart is empty, use recovery tools, such as:

• 📱 DiskDigger (free version looking for audio files).
• 💾 Recuva (for recovery from the computer, if you connect the phone as a drive).
• 🔍 EaseUS MobiSaver (paid but with high recovery percentage).

Important: Do not install recovery programs on the same disk (or partition) where the records were stored, this will reduce the chances of success.

Method 3: Through ADB (for advanced users)

If you have ROOT-access or enabled debugging USB, You can try to recover files through ADB:

adb shell


su




cd /data/media/0/CallRecord/




ls -la

If files are not displayed but disk space has decreased after deleting, try the photorec tool (included in the testdisk package) for deep scanning.

⚠️ Attention: Recovery through ADB or root access can cause a loss of warranty on the device, and incorrect commands can damage system files.

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The faster you start recovering from deletion, the better the chances of success, and each new record or application installation overwrites the memory sectors where deleted files may have been stored.

6. Alternative recording methods: if the standard method does not work

If the built-in write feature in Poco X3 Pro is disabled or unstable, use third-party solutions that give you more control over file retention and location.

Applications for recording calls

Top.-3 tested applications:

Manual recording through the engineering menu

On some MIUI firmware, call recording can be activated via the engineering menu:

1. In the phone app, dial the code ##4636##.
2. Select Phone Information.
3. Scroll down to Call Record and turn on the option.

Warning: Not all versions of MIUI support this method. Unknown options in the engineering menu are best not changed!

Recording via second phone

If nothing helps, use an external record:

• 📱 Put the second phone next to you and turn on the recorder (for example, Sony’s Voice Recorder).
• 🎧 Use a headset with a microphone for better sound quality.
• ☁️ Save a record to the cloud (such as Google Drive or Dropbox) for reliability.

7. How to avoid loss of records in the future

To avoid looking for records in an emergency, set up the Poco X3 Pro in advance:

• 📁 Specify a fixed folder to save. In the settings of the Phone application, select the Save Path → CallRecord folder (not "Auto»).
• ☁️ Enable backup. In Mi Cloud or Google Drive, set up automatic download of audio files.
• 🔔 Set up notifications. Enable the Notify of a New Record option in the Phone app settings».
• 🗑️ Turn off auto-clean. In the storage settings (Settings) → Warehouse → Free up space) add the CallRecord folder in exceptions.

Also useful:

• 📌 Regularly (once a month) transfer important records to a PC or external drive.
• 🔄 Update the Phone app to the latest version – new versions fix bugs with file saving.
• 📋 Keep a log of important calls: After a conversation, briefly write down key points in Google Keep or Notes.

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Create a shortcut for the CallRecord folder on the home screen to quickly check new records. To do this, in Mi File Explorer, hold your finger on the folder and select “Create a shortcut”.

FAQ: Frequent questions about recording conversations on Poco X3 Pro