Where to Find a Cloud on Xiaomi: A Complete Guide to Mi Cloud

Xiaomi’s Mi Cloud cloud storage is not just a place to back up data, but a full-fledged tool to synchronize contacts, photos, notes and even system settings. But many users are faced with the problem of where exactly to look for this cloud on your smartphone? It is especially difficult to understand for beginners who have just switched to Xiaomi, Redmi or other devices. POCO.

In this article, we will not only show you how to find the cloud on Xiaomi through your phone settings, but also explain how to use it: from the first login to the recovery of deleted files. You will learn what data you can sync, how much space Mi Cloud provides for free, and what to do if the cloud does not appear in the menu, and also deal with the typical errors that prevent you from connecting to the service.

Important: If you use outdated MIUI firmware (versions below MIUI 12), the location of menu items may be different, so we recommend upgrading to the current version - this will not only make it easier to work with the cloud, but also improve the security of your device.

What is Mi Cloud and Why is it Necessary?

Mi Cloud is a cloud storage solution from Xiaomi integrated into the MIUI ecosystem.

• 📱 Sync Contacts, Messages and Notes Between Xiaomi Devices.
• 📷 Automatically backup photos and videos to the cloud (analogue of Google Photos).
• 🔄 Recover data when changing phone or after resetting settings.
• 📍 Tracking lost devices through Find Device.
• 🔒 Lock your phone remotely if it has been stolen.

By default, the Mi Cloud provides 5GB of free space, enough to back up the most important data, but you'll have to buy more space to store a large number of photos or videos. ~200 ₽/yearly.

🔹 An important nuance: if you use a Xiaomi account (not Google), then synchronizing contacts and calendar will work through the Mi Cloud, not through Google services.

Where is the cloud in Xiaomi: 3 ways to find

Depending on the MIUI version and the phone model, the path to the cloud may be slightly different.

Method 1: Through the basic settings of the phone

This is the most versatile method that works on most Xiaomi, Redmi and POCO devices:

1. Open the Settings app (cog icon).
2. Scroll up and find the Mi Account section (or Xiaomi Account on the newer versions).
3. Slip it and log in if you haven't already logged in.
4. Select Mi Cloud (or simply Cloud) within your account.

If you have a MIUI 14+, the path may be a little different.

Settings → The phone. → Mi Account. → Mi Cloud

Method 2: Through the notification panel

On some firmware, access to the cloud is duplicated in quick settings:

1. Swipe down from the top edge of the screen to open the notification bar.
2. Press the badge. ⚙️ Settings (or tap the user icon in the upper right corner).
3. In the drop-down menu, select Mi Cloud.

Method 3: Through the Files app

If you need to download or download files from the cloud:

1. Open the Files app (Folder icon).
2. In the lower menu, select the Cloud tab (or Mi Cloud).
3. Sign in if you need to.

⚠️ Note: If you don’t see Mi Cloud in the settings, it may mean that:

• 🔄 Synchronization is disabled on the phone (check in Settings). → Accounts and synchronization).
• 📱 You have an outdated version of the firmware (update) MIUI through settings → The phone. → Updating the system).
• 🚫 Xiaomi services are blocked in your region (resolved by changing the region in your account settings).

How to log into Mi Cloud: step-by-step instructions

If you have never used Mi Cloud, you should first log in to your Xiaomi account.

1. Open the Settings. → Mi Account.
2. Click Login (or Create an Account if it is not available).
3. Enter your phone number or email linked to your account.
4. Confirm the entrance with the help SMS-code.
5. After logging in, go to the Mi Cloud section.

🔹 If you forgot your password:

• On the screen, click Forgot your password.
• Choose the method of recovery: via email or SMS.
• Follow the on-screen instructions (confirmation via backup email or answer to a check question may be required).

⚠️ Warning: If you bought your phone with your hands, be sure to log out of someone else’s Xiaomi account and create yours:

• 📍 Track your location.
• 📱 Lock or reset your phone remotely.
• 🔍 View your backup copies.

To log out of someone else's account:

Settings → Mi Account → Get out

💡

If you log in to Mi Cloud and you see a "Server Unavailable" error, try changing your account region to "Russia" or "India" in your profile settings, which often resolves connection problems.

What data can be synchronized with Mi Cloud

Mi Cloud supports backup and synchronization of the following types of data:

🔹 How to turn on autosynchronization:

1. Go to Settings → Mi Account → Mi Cloud.
2. Activate switches in front of the desired categories (for example, Contacts, Gallery).
3. For photos, click on Gallery → Synchronization settings and select:

⚠️ Attention: if you turn off contact sync, they may disappear when you reset your phone! Mi Cloud does not duplicate them in Google Account automatically – this must be done manually through export.

How to Recover Data from Mi Cloud to a New Phone

If you bought a new Xiaomi smartphone or reset the old one to factory settings, you can recover data from the cloud in two ways:

Method 1: During the initial setup

It's the simplest method.

1. Turn on the new phone and follow the instructions of the setup wizard.
2. In the Data Recovery phase, select Restore from Mi Cloud.
3. Enter your Xiaomi account details.
4. Select a backup (if there are several) and confirm the recovery.

Method 2: Through settings after setting up the phone

If you missed the recovery step on the first turn on:

1. Open your Settings → Mi Account → Mi Cloud
2. Click Restore (or Backup Copies).
3. Select the desired copy and wait for the process to be completed.

🔹 How to check where the contacts are stored:

1. Open the Contacts app.
2. Press three points (⋮) → Contact management.
3. See which account they are saved to (Xiaomi or Google).

💡

If Mi Cloud is constantly resetting sync settings, try clearing the Mi Account cache in your phone's settings. This often helps with glitch.

How to increase space in Mi Cloud: tariffs and alternatives

The free 5GB in the Mi Cloud is running out quickly, especially if you sync photos in original quality.

Xiaomi's Official Tariffs (2026)

🔹 How to buy an extra seat:

1. Open your Settings → Mi Account → Mi Cloud
2. Click on the icon. ⚙️ top-right.
3. Choose to buy a place and pay in a convenient way.

Alternatives to Mi Cloud

If you are short on space or functionality, consider other services:

• 🌍 Google Drive → 15 GB free, Android integration.
• ☁️ Yandex Disc. → 10 GB free, convenient for Russian users.
• 📦 Dropbox → 2GB free but reliable.
• 🍎 iCloud → If you have an Apple device.

⚠️ Warning: When using third-party clouds, disable autosynchronization in Mi Cloud to avoid file duplication and traffic consumption.

FAQ: Frequent questions about Mi Cloud