Where to store call records on Xiaomi: a complete guide to the file system

Users of Xiaomi, Redmi and POCO smartphones often face the need to find a stored audio recording of a phone conversation, which may be necessary to save important information, confirm agreements or legal record of facts. However, a standard player or gallery does not always display these files in a convenient way, especially after an update to the Android operating system.

Finding the right audio file is complicated by the fact that the paths to the directories change depending on the version of the MIUI shell or the new HyperOS. Google's security system constantly makes adjustments to the access of applications to personal information, which leads to the movement of archives to hidden folders. Understanding the structure of the file system will help you quickly localize the data you need without third-party software.

In this article, we will take a closer look at all possible ways in which the default system stores voice recorders, learn how to find files through a standard explorer, change the way you save to a memory card, and what to do if standard search methods fail.

Standard path in internal memory of a device

By default, all modern smartphones from the Chinese manufacturer store audio recordings of conversations in internal storage, due to Android security restrictions that prohibit direct access to system folders without special permissions. The main path, which is relevant for most versions of MIUI and HyperOS, is in the root directory.

To find files, you need to open File Manager, then go to Internal Memory, and that's where the folder is called. MIUI, inside of which is hidden subdirectory sound_recorder. Inside it, you'll find a folder. call_rec, where all your records are in the format.m4a or.

The complete path to files is as follows: /storage/emulated/0/MIUI/sound_recorder/call_rec/. If you use a third-party file manager, such as Total Commander or FX File Explorer, navigation along this path will be identical.

  • πŸ“ Open the standard "Conductor" application on the home screen.
  • πŸ“‚ Go to the folder. MIUI, later sound_recorder.
  • πŸŽ™οΈ Open the directory. call_rec call-call archive.
  • πŸ” Use search for extension.m4a, if the folder is empty visually.

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If you don’t see the MIUI folder in Explorer, make sure that the display settings enable the display of hidden files, although in this case the folder is usually visible by default.

It's worth noting that some global firmware versions may have slightly different paths, in which case the system may use the standard Recordings directory at the root of internal memory. Check for a Call folder inside Recordings if the classic MIUI path doesn't work.

Features of storage on SD-card memory

Many users prefer to save bulky media files to an external memory card so as not to clog up internal storage. In the settings of the application "Dictorphone" or "Call Record" you can manually select SD-But the folder structure on the external media has its own nuances.

When choosing a memory card, files are most often saved to the root of the drive in a folder. MIUI, forming a similar structure: /sdcard/MIUI/sound_recorder/call_rec/. Sometimes, depending on the Android version, the path can lead to a different path. Android/media/com.miui.recorder/. This is due to the implementation of Coped Storage, which restricts access to the root of external memory.

⚠️ Attention: When extracting SD-cards without prior disconnection in the system (via Settings) β†’ Memory) records may become corrupted or unreadable. Always use secure extraction.

If you are manually transferring records by copying them to your computer, make sure that the file system format of the card is PC-compatible (usually exFAT or FAT32). files written to the card can be played with a delay if the memory card class speed is low (below Class 10).

πŸ“Š Where do you prefer to keep your call records?
Inner memory.
Nana SD-map
In the cloud storage.
I don't record conversations.

To access files on SD-card via computer, connect the smartphone cable in file transfer mode (MTP). The external drive will appear as a separate disk or partition in My Computer, making it easier to navigate the file system without using the phone’s on-screen keyboard.

Changes to Android 11, 12, 13 and 14 (Scoped Storage)

With the release of new versions of the Android operating system, Google has implemented strict restrictions on access to the file system, known as Scoped Storage, which directly affected Xiaomi users, as the old ways to record calls became unavailable for some applications and even for the user himself when connecting to a PC.

Android. 11 and newer access to the folder Android/data and Android/obb through USB-Call records that were previously in open directories can now be moved to secure system areas. MIUI still shows these files, but when you connect to your computer you may see an empty folder or an access error.

To circumvent these restrictions, new versions of HyperOS and MIUI 14 recommend using built-in file management tools or special permissions, for example, you can give the Files app extended rights through the special features menu, although this is a temporary solution.

Android versionTypical storage pathAccess via USBFeatures
Android 9 / 10/MIUI/sound_recorder/call_recComplete.Direct access to files
Android 11/MIUI/sound_recorder/call_recLimited.Scoped Storage restrictions introduced
Android 12 / 13/Android/media/com.miui.recorderHidden.Files hidden from PC
Android 14System folder (access via App)Closed.Special access or ADB is required

Users working with sensitive data on new OS versions should be prepared for the fact that direct copying of files via cable may not work, in such cases it is more effective to use cloud synchronization or wireless data transfer via Mi Drop (now Xiaomi Share).

Search for records through the Dictophone application

The easiest and most reliable way to find the desired record is not to search the file manually in folders, but to use the built-in interface of the Dictaphone application, which automatically indexes all records made during incoming or outgoing calls and sorts them by date and contacts.

Run the Dictaphone app. At the top of the screen you'll see tabs or mode switches. Select the Phone tab or Calls tab. This displays a chronological list of all conversations that have been recorded by the system.

Click on any record to listen to it. The play menu (usually three dots in the corner or the "More" button) has export features available. You can send a file via messenger, save it to Google Drive or rename it for easy search, which is especially useful if you need to quickly find the record by the name of the contact.

β˜‘οΈ Checking the recording settings

Done: 0 / 4

If the list doesn't have the right entry, check the app's settings. It may have been in Selected Numbers mode and the caller hasn't been added to the list, and make sure the recording function hasn't been disabled by a system update or resetting the app's settings.

Use of Third-Party File Managers

Xiaomi’s standard Explorer is functional, but sometimes limited in access to system partitions of new versions of Android. For deep search and management of call records files, it is recommended to install a specialized file manager, such as Material Files, CX File Explorer or Solid Explorer.

These applications may request special permissions through ADB (Android Debug Bridge or exploit system vulnerabilities (legal, through the use of a security system) API access to documents) to display the contents of folders hidden from the user, for example, CX File Explorer can open access to the Android/data Android 11+, where do records move.

When using third-party software, be careful about the permissions requested. The application should not require access to contacts or a microphone for easy work with the file system.

⚠️ Warning: Avoid installing accelerators and cleaners by unknown developers. They may delete your call records as cache or temporary files.

With advanced managers, you can not only find a file, but also change its attributes, rename a batch or move it to a secure folder, which gives you complete control over the archive of conversations, turning your smartphone into a full-fledged voice recorder center.

Recovering Deleted Call Records

It's a common situation where an important call record has been accidentally deleted, and fortunately, there are several layers of data loss protection on Xiaomi, and the first layer is the Dictophone or Files Recycle Bin, where remote objects are stored for up to 30 days.

Check the folder Recently deleted in the application Files. If the file is not there, you can try to restore data through the Mi Cloud cloud or Google Photos (if audio synchronization was enabled). Go to the cloud service site from your computer and check the backup sections.

For more complex cases where a file is permanently deleted from the recycle bin, specialized data recovery utilities such as DiskDigger or Recuva (via PC in debugging mode) will be required. The recovery effectiveness depends on how long it has been since the deletion and whether new data has been actively written to the phone.

Can I recover the record after resetting the settings?
After a full reset (Wipe Data), recording recovery is almost impossible without professional hardware, as data encryption on modern Xiaomi (FBE) makes memory sectors unreadable without keys that are deleted when reset.

To avoid future loss, set up automatic folder sync call_rec Many cloud services allow you to select a specific folder for the backup, which guarantees the preservation of the archive even in the event of a physical breakdown of the smartphone.

Frequently Asked Questions (FAQ)

Why is the phone record empty when there were conversations?
This can happen for several reasons: you turn on the record of only selected numbers, run out of disk space, or the record is blocked by antivirus, and also check if the folder is hidden in the conductor settings.
What format are the records on Xiaomi saved in?
The default format is.m4a (AAC codec), which provides good quality with a small file size. Older models or third-party applications may have.mp3 or.amr formats.
How to transfer the recordings of calls to another phone?
The easiest way to do this is to use the "Mi Mover" function or send files via "Mi Drop" (Xiaomi Share). call_rec to a computer and then transfer to a similar directory on the new device.
Does the person hear the sound of the recording?
On global firmware versions and in regions with strict privacy laws (e.g., the EU, the US), the system can play an audible signal or a voice alert for both interlocutors. On Chinese firmware (CN ROM), recording is often silent.

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Regular backup of the folder call_rec On the outside or in the cloud is the only guaranteed way to save important conversations forever.