Have you turned on a recording of an important conversation on Xiaomi, but now you can't find the file? Or accidentally deleted the record and want to restore it? The problem is that Xiaomi, Redmi and POCO smartphones store audio files of calls in different places, depending on the version of MIUI, device model and recording method. In this article, we will analyze all possible locations, including hidden system folders, cloud services and even methods for recovering deleted files.
It's important to understand that if you've used a standard voice recorder or a recording feature in the Phone app, the search algorithm will be the same. If you've recorded through third-party applications (like Cube Call Recorder or ACR), the files may be in completely different directories, and we'll look at both scenarios, and we'll also give you recommendations on how to set up automatic record saving in a convenient location.
1. Standard storage location: Rec folder in internal memory
On most Xiaomi devices with MIUI 12-14, the default call records are stored in internal memory along the way:
/storage/emulated/0/Rec/or alternatively:
/storage/emulated/0/MIUI/sound_recorder/call_rec/To get there:
- Open the Files app (the folder icon on the home screen).
- Go to the Device section (or "Inner Memory").
- Find the Rec folder or MIUI/sound_recorder.
Files here usually have names in format. Call_Record_YYYYMMDD_HHMMSS.mp3 or record_123456789.mp3, where the numbers are the date, time and unique identifier of the call. If the folder is not available, check the recording settings (more on this below).
2.Alternative paths for different versions of MIUI
Depending on the firmware version, the path to the records may vary. Here is the current table for popular versions:
| MIUI version | Device models | The path to the records | File format |
|---|---|---|---|
| MIUI 14 (Android 13–14) | Xiaomi 13/13T, Redmi Note 12, POCO F5 | /storage/emulated/0/Rec/ | mp3 or aac |
| MIUI 12.5–13 (Android 11–12) | Xiaomi 11/11T, Redmi Note 10, POCO X4 | /storage/emulated/0/MIUI/sound_recorder/call_rec/ | .amr or.mp3 |
| MIUI 11 and below | Xiaomi Mi 9, Redmi 8, POCO F1 | /storage/emulated/0/Recordings/ | .3gp or.amr |
| Global ROM (Europe) | All models with global firmware | /storage/emulated/0/CallRecordings/ | .mp3 (time stamped) |
If your model is not listed, try searching by internal memory. In the Files app, type a request in the search bar. call_rec Record or Record – the system will find all folders with similar names.
⚠️ Note: On some devices with Chinese firmware (for example, Xiaomi for the Chinese market), records can be stored in an encrypted folder. /data/com.android.providers.media/. Access is only possible with root rights.
3. Cloud services: Mi Cloud and Google Drive
If your Xiaomi has Mi Cloud sync enabled, call records can automatically be uploaded to the cloud.
- Open “Settings” → “Xiaomi Account” → “Mi Cloud” →
- Check if synchronization is enabled for the Records or Dictator section.
- If yes, go to i.mi.com, log in and check the Records folder.
Also, records can be saved to Google Drive if you use third-party recording apps, such as Cube Call Recorder, which by default offers you to upload files to Google Drive.
- Open Google Drive.
- In the search box, type:audio.
- Filter the files by date of creation.
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If you regularly record important calls, set up automatic upload to the cloud. In the voice recorder app, go to Settings → Cloud Storage and select Mi Cloud or Google Drive.
4. Third-party applications: where to look for records
If you use third-party programs to record calls (e.g., ACR, Cube Call Recorder, Call Recorder by Lovekesh), the files are stored in the folders of these applications.
- 📁 /storage/emulated/0/ACR/ — application ACR (file-format.mp3 or).
- 📁 /storage/emulated/0/CubeCallRecorder/ — Cube Call Recorder (subfolders by phone number).
- 📁 /storage/emulated/0/CallRecorders/ — Call Recorder by Lovekesh.
- 📁 /storage/emulated/0/Android/media/[Application Package apps/ - universal path for all applications.
To find a folder of a particular application:
- Open “Settings” → “Applications”.
- Find the right application to record (such as ACR).
- Slip "Storage" → "Folders" - here will be the path.
⚠️ Note: Some applications (e.g. Boldbeast Call Recorder) save files in hidden folders. To see them, in the Files app, turn on the hidden files display: click on three dots in the upper right corner → «Settings» → «Show hidden files».
5. Recovering deleted call records
If you accidentally delete a record, you can try to restore it. Here are 3 working methods:
Method 1: Through the basket in the application "Files"
In MIUI, deleted files are first put into a recycle bin, where they are stored for up to 30 days, to recover:
- Open the Files app.
- Go to the “Basket” section (the garbage can icon).
- Find the deleted audio file, highlight it and click "Restore".
Method 2: Recovery programs
If the file is not in the basket, use specialized utilities:
- 🔍 DiskDigger scans internal memory for deleted audio files.
- 🔍 Recuva (requires the phone to be connected to a PC).
- 🔍 EaseUS MobiSaver – supports recovery from Xiaomi without root.
Importantly, the less you use your phone after deleting, the better the chances of recovery, and when you write new data, old files are overwritten.
Method 3: Through Backup
If you have backup enabled in Mi Cloud or Google Drive:
- For Mi Cloud: Go to Settings → Xiaomi Account → Mi Cloud → Data Recovery.
- For Google Drive: Open drive.google.com → “Baskbasket” or “Backups”.
Disconnect mobile internet and Wi-Fi|Charge your phone at least 50 times%|Not installing new applications|Use proven programs (DiskDigger, Recuva)-->
6 How to change the place of preservation of records
In order not to search for records in all folders in the future, set up a convenient save place:
For a standard recorder:
- Open the Dictator app (or Call Recorder).
- Slip on three dots in the upper right corner → “Settings”.
- Select “Save folder” and specify a convenient path (for example, /storage/emulated/0/Downloads/Call_Records/).
For third-party applications:
In ACR or Cube Call Recorder:
- Open the application settings.
- Find the "Storage" or "Record folder" section.
- Indicate the path (e.g., on SD-map, if there is one).
- Enable the option to Save to the Cloud (recommended).
You can also set up automatic file renaming by template, for example:
%CONTACT%_%DATE%_%TIME%.mp3This will help you find the right records faster.
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Setting up an automatic save to the cloud (Mi Cloud or Google Drive) will protect your records from being lost when your phone is dropped or broken.
7.Why call records may not be saved
Sometimes users experience records that are not saved or are lost, and here are 5 main reasons and ways to fix them:
| Problem. | Reason. | Decision |
|---|---|---|
| Records are not retained. | There is no space in the internal memory. | Clear your memory or change the way you save it SD-map |
| Files are empty (0 bytes) | Conflict with another recording application | Disable other call recording programs |
| The record is cut off. | Battery optimization blocks the application | Add the app to the exceptions: “Settings” → “Battery” → “Battery Optimization” |
| No sound on the tape. | Do Not Disturb or the microphone is blocked | Check the permissions for the microphone in the application settings |
| Records disappear after reboot | The save folder is in the cache | Change the save path to permanent storage (not /cache/) |
If the problem persists, try resetting the app settings:
- «Settings» → «Annexes».
- Find the application to record → “Storage” → “Clean data”.
- Restart the application and reconfigure it.