Where Xiaomi Stores Conversations Records: All Ways to Find and Retrieve Audio Files

Have you turned on a call recording on Xiaomi but don't know where the file is being saved? Or have you accidentally deleted an important audio recording and want to restore it? In this article, we'll look at all the possible locations for storing call records on Redmi, POCO and Mi smartphones running MIUI, from standard folders to hidden system directories.

The process depends on the firmware version, the phone model and the recording method (built-in voice recorder, Calls app or third-party programs). We will also tell you how to transfer recordings to your computer, why they may disappear and what to do if the file is not played. For convenience, we added a table with paths for different versions of MIUI and instructions for restoring deleted records.

If you’re using Xiaomi based on Android One (like Mi A1/A2/A3), the search algorithm will be different – that’s a separate section below.

1. Standard place of storage of records in MIUI

In most cases, the call records on Xiaomi are saved in the folder. /sdcard/MIUI/sound_recorder/call_rec/ (for MIUI 12–14) or /sdcard/Recordings/CallRecord/ (These directories are created automatically when the recording function is first enabled.

To find them:

  • 📁 Open the File Manager app on your phone.
  • 🔍 In the search box, enter call_rec or CallRecord.
  • 📄 Go to the folder you found, and there will be files in.amr or.mp3 date-timed.
  • 🔊 Click on the file to listen to the recording (opens in the standard player).

If the folder is not, check the recording settings:

  1. Open the Calls app** (Phone).
  2. Tap it on three points (⋮) → «Settings» → «Recording of conversations».
📊 You use a built-in call record on Xiaomi?
Yeah, regularly.
Only for important conversations.
No, I don't.
I tried it, but it didn't work.

Important: In MIUI 14 and later, records can be automatically archived to the Mi Cloud if sync is enabled. Check the Archive folder in the Recorder app.

2.Alternative paths for different Xiaomi models

On some devices (such as the POCO F3/F4 or Redmi Note 10 Pro), records are saved in other directories.

Model/SeriesMIUI versionThe path to the recordsFile format
Redmi Note 8/9/1011–12/sdcard/Recordings/CallRecord/.amr
POCO X3/X412–13/sdcard/MIUI/sound_recorder/call_rec/.mp3 or.amr
Mi 11/12 Series12.5–14/sdcard/Android/media/com.miui.voicerecord/.m4a
Android One (Mi A1–A3)Stock Android/sdcard/CallRecordings/.3gp

If your model is not in the table, use the file system search:

  • 🔍 In Files**, enter the extension:.amr,.mp3,.m4a or.3gp.

💡

If the records don’t appear in the folder but take up disk space, try connecting the phone to your PC and checking for hidden files through Windows Explorer (turn on the display of hidden items in the View menu).

3. How to enable the display of hidden folders

Sometimes records are stored in hidden system directories, so you can see them.

Method 1. Through the MIUI Files:

  1. Open the Files app**.
  2. Tap on three lines (☰) → «Settings» → «Show hidden files».

Method 2. via PC (Windows/macOS):

  • 🖥️ Connect Xiaomi to your computer in File Transfer mode»** (MTP).
  • 📂 In Windows Explorer, click "View» → note “Hidden elements».
Why can the records be hidden?
Hidden folders are used for service files so that the user does not accidentally delete them. In MIUI, records are sometimes hidden if the "Personal Data Protection" feature is enabled in call settings or if the phone is corporate (with MDM policies).

4. Recovering deleted call records

If you accidentally delete a record, you can try to restore it, and success depends on how long it took and whether the disk space was used after it was deleted.

Recovery methods:

  • 🔄 Through the basket MIUI: Open the Files» → «Recycle bin. Find a deleted audio file (usually 10 to 30 days in storage). → «Restore»**.

Through programmes:

  • 📱 DiskDigger (for Android) – scans internal memory.
  • 💻 Recuva or EaseUS (for PC) – if you connect your phone as a drive.

From the cloud:

Mi Cloud

Google Drive

Stop using your phone (do not install programs, do not shoot videos)|Plug in charge (the process may take time)|Put the recovery program in advance |Use the original cable to connect to your PC-->

Critical information: If the recording was made through a third-party application (such as Cube Call Recorder or a third-party application) ACR), Look for it in the folder of this application: /sdcard/Android/data/[package_name]/files/. Find out. package_name You can use "Settings» → «Annexes» → select the program → «Additionally» → «Memory».

5. Transfer of records to a computer or other device

To copy the records to a PC or flash drive:

Method 1. USB-cable:

  1. Connect Xiaomi to your computer.
  2. On your phone, select File Transfer (MTP) mode.
  3. On PC, open “This Computer” ** → find your phone.
  4. Go to the entries folder (see the table above) and copy the files.

Method 2. Through the cloud:

  • ☁️ Upload files to Google Drive, Mi Cloud or Yandex Drive.
  • 📲 Open the cloud on another device and download the records.

Method 3. via Wi-Fi (without cable):

  • 🌐 Install the app “Send Anywhere” or “LocalSend” on your phone and PC».

💡

To transfer large files (>100 MB) use cable or Wi-Fi Direct – cloud services can compress audio or limit download speeds.

6.Why records are lost or not saved

Frequent reasons for the disappearance of records:

  • 🚫 Lack of permission to record: In Android 10+ Apps need permission to access the microphone and storage» → «Annexes» → «Permits»**.

⚠️ Attention: On Xiaomi with MIUI Global (European firmware) call recording can be disabled by law, in which case you will have to install third-party applications or switch to MIUI China (but it violates the guarantee).

If records are retained but not reproduced:

  • 🔊 Check the file format --.amr may not open on a PC without codecs. Convert to.mp3 via "Audacity"** or Online-Convert.

7. Features for Xiaomi on Android One

On the Mi A1/A2/A3 (with pure Android) smartphones, records are stored differently:

  • ⚙️ Recording settings: “Telephone» → «Settings» → «Recording of conversations»**.

To improve the quality of recording on Android One:

  1. Install Cube Call Recorder** from Play Market.

⚠️ Attention: On Android 11+ Google has restricted the recording of calls for third-party apps. ACR» If it doesn’t work, try the “Boldbeast Recorder” – it uses workarounds through the Accessibility Service.

8 Security: How to Protect Records from Unauthorized People

If you have confidential conversations on your phone:

  • 🔐 Encrypt the folder: Use "Files» → highlight the file → «Encrypt” (password required).

If you are selling or renovating your phone:

  1. Copy all the records to another medium.
  2. Remove them from the phone.
  3. Make a reset to factory settings (“Settings” → “About Phone” → “Resetting”**).

Frequent Questions (FAQ)

Can I record calls to Xiaomi without notifying the other person?
In MIUI Global, when you record a conversation, you get a recording notification, which is a legal requirement, and you can only get around it by installing MIUI China (but you lose the warranty). Using an external recorder (like Sleep Mode in Cube ACR). There is no notification on Android One, but the recording can be interrupted due to Google restrictions.
Why are recordings cut or interrupted?
Reasons and solutions: Duration is limited: In MIUI, the default recording is limited to 30 minutes. Change the limit in the Calls app settings.** Battery savings: Turn off optimization for the Calls app in Settings → Battery**. Poor connection: When a weak signal, the recording may be interrupted. Try turning on "Airplane Mode"** and recording via Wi-Fi calls.
How to convert.amr to.mp3?
Use one of the applications: “Audacity” (PC): Import the file → «Exports» → choose.mp3. «MediaConverter (Android): Select a file → specify the format.mp3 → «Convert. Online-Convert** (web): Upload the file to online-convert.com. For batch conversion (many files), use FFmpeg** (PC command): for %i in (*.amr) do ffmpeg. -i "%i" -c:a libmp3lame -q:a 2 "%~ni.mp3"
Can I recover records after resetting the phone to factory settings?
Once you completely reset ("Wipe Data"), it's almost impossible to recover records, because: The file system is reformatted. The data is erased with new files. The only chance is if: You backed up to Mi Cloud or Google Drive. Used a memory card (SD) - it can be scanned by Recuva** before formatting.
Where are the WhatsApp/Viber records stored?
Calls from messengers are not recorded in the standard folder, but: WhatsApp: Recording calls in the application is prohibited by policy. You can use the "Second Camera"** (screen recording + sound) or an external voice recorder. Viber: Similarly, there is no built-in function. To record, use "Cube ACR" with the option "VoIP" enabled. Files will be stored in the folder of the selected recording application (see section 4).