Where Xiaomi Redmi Stores Records of Conversations: All Ways to Find and Save

Recording phone conversations on Xiaomi Redmi smartphones is a useful feature that helps you capture important conversations, interviews or just save memorable moments. However, many users face the problem: where do these recordings go after a call is completed? Unlike photos or screenshots, audio files with conversations are not always visible in the file system of the device.

In this article, we will look at all possible locations for Redmi records, from standard folders to hidden system directories, and how to restore deleted files and transfer them to another medium. We will focus on the differences between models (for example, Redmi Note 12 vs Redmi 10C) and MIUI versions, since the location of files may depend on the firmware.

If you have never set up a conversation record specifically, but suspect it is automatic, check the settings of the Phone app, which is disabled by default in some regions (e.g. the EU) due to legal restrictions.

Standard location of conversation records in MIUI

By default, call records on Xiaomi Redmi are saved in the folder MIUI/sound_recorder/call_rec It's an internal drive, and it's a path that's relevant for most of the devices on the computer. MIUI 12–14, but may differ depending on the:

  • πŸ“± Smartphone models (for example, on the Redmi Note 11 Pro)+ The path may be different due to customized firmware).
  • πŸ”„ Versions MIUI (in older versions, such as MIUI 11, records could have been stored in Recorders).
  • 🌍 Regional settings (in some countries, call recording is blocked at the software level).

To find the folder:

  1. Open the Files app (folder icon).
  2. Go to the Device (or Internal Memory) tab.
  3. Enter in the search bar call_rec Or flip to the folder. MIUI.
  4. Records usually have a format.m4a or.amr and are named by date/time (e.g, 20260515_143022_rec.m4a).

πŸ’‘

If the folder call_rec empty, check the recording settings in the phone application β†’ Settings β†’ Recording conversations. Maybe saving is disabled or files are redirected to the cloud.

On some devices (e.g. Redmi K50), records can be duplicated in the Recordings folder at the root of internal memory, which is due to the operation of the system application Recorder, which is sometimes used to store audio.

How to turn on recording of conversations if it is disabled

If you don't find the records, make sure the function is activated first. Depending on the version of MIUI, the path to settings may vary:

MIUI versionThe path to recording settingsNotes
MIUI 12–14 (Global)Phone. β†’ βš™οΈ β†’ Recording of conversationsIn some regions, the option is hidden (it is required to enable via Additional).
MIUI 13 (China)Phone β†’ Settings β†’ Recording β†’ Auto RecordingYou may need a root to activate.
MIUI 11 and olderPhone β†’ Settings β†’ Recording callsThe function only works for incoming calls.

If the option is not on the menu, try:

  • πŸ” Enter in the search by settings request recording conversations.
  • πŸ“² Install a third-party application (such as Cube Call Recorder) if the system function is blocked.
  • πŸ”§ Update MIUI Up to the latest version (new firmware often returns the record).
πŸ“Š You use the recording of conversations on Redmi?
Yeah, regularly.
Only for important calls.
No, I don't.
I was not aware of this function.

Important: On Android 10+ and MIUI 12+ devices, recording can be blocked due to Google restrictions, in which case only third-party software with access to the microphone will help.

Hidden folders and system directories with records

If standard methods didn't work, the records could be saved in hidden system folders, not visible in a regular file manager, but can be accessed through:

  1. Root Explorer with root rights (e.g., Root Explorer or Root Explorer) FX File Manager. Search paths: /data/user_de/0/com.android.dialer/call_recordings/ /data/media/0/MIUI/sound_recorder/
  2. ADB-commands (for advanced users): adb shell ls /sdcard/MIUI/sound_recorder/call_rec/
  3. MIUI backups (MIUI/backup/AllBackup folder) are sometimes used to store audio archives.

On some models (e.g. Redmi 9A), records are automatically encrypted and stored in the /data/com.android.providers.media/documents/ folder. Access is only possible through special utilities or after obtaining root rights.

How to get root access on Redmi to find hidden files?
Getting root rights to Xiaomi requires unlocking the bootloader through the official Xiaomi website (miui.com/unlock), installing custom recovery (TWRP) and Magisk firmware. The process is risky: it can lead to loss of warranty or β€œbrick” of the device. For beginners, we recommend using alternative methods (for example, recovery through Mi Account).

If you don't want to take risks, try connecting your smartphone to your PC and using Mi PC Suite, which sometimes displays hidden files that are not available through standard Explorer.

Cloud Services: Where else can records be stored

On devices with MIUI 13+, conversation records can automatically sync with Xiaomi cloud services:

  • πŸŒ₯️ Mi Cloud – Check the Records or Audio section in the web version (i.mi.com).
  • πŸ“ Google Drive – if backup audio is enabled in Google account settings.
  • ☁️ Other clouds (e.g. Yandex Drive or Dropbox if automatic boot is configured).

To check out Mi Cloud:

  1. Open the Settings. β†’ Mi Account β†’ Mi Cloud.
  2. Scroll to the Data Synchronization section.
  3. Make sure that the Call Records option is enabled.

Log in to Mi Cloud on your phone or through your browser

Check the Records or Audio folder.

Make sure that synchronization is enabled in the settings

Try recovering files from the cloud basket (stopped for 30 days)

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If the recordings were deleted from the phone but synced to the cloud, they can be restored within 30 days through the Mi Cloud Recycle Bin.

  1. Go to i.mi.com.
  2. Log in and open the basket.
  3. Find files with the.m4a or.amr extension.

Recovering Deleted Records of Conversations

If the records were deleted from the phone and not synced with the cloud, you can try to restore them using specialized utilities. The effectiveness depends on how long it took after deleting and how actively the device memory was used.

Recovery methods:

  • πŸ”„ PC software: DiskDigger, Recuva or EaseUS MobiSaver. Connect your phone in file transfer mode (MTP) And scan your internal memory.
  • πŸ“± Mobile apps: Dumpster (works like a shopping cart) or GT Recovery (requires root).
  • πŸ”§ Service centers: If files are critical, contact the data recovery lab (e.g., Hetzner Recovery).

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The chances of recovery are higher if you haven’t written new files to your device after deleting the record and reset your settings.

To recover via DiskDigger:

  1. Connect Redmi to your PC and enable USB Debugging (Settings β†’ About Phone β†’ MIUI Version β†’ 7 times press to activate Developer Mode).
  2. Start DiskDigger, select the phone’s internal memory.
  3. Specify the file format.m4a,.amr,.mp3.
  4. Start the scan (deep analysis will take several hours).

⚠️ Warning: Do not save recovered files back to your phone - this can overwrite the remaining pieces of data.

Transferring records to another medium or device

To make room on your phone or back up, recordings of conversations can be transferred to:

  • πŸ’Ύ Nana SD-card (if supported).
  • πŸ–₯️ On PC through USB or Wi-Fi (Mi Drop app).
  • ☁️ To the cloud (Google Drive, Mi Cloud, Dropbox).
  • πŸ“± On another smartphone via Bluetooth or local network.

Instructions for porting to PC:

  1. Connect Redmi to your computer via USB-cable.
  2. Select File Transfer (MTP) mode in the notification on your phone.
  3. Open the folder. MIUI/sound_recorder/call_rec Windows Explorer.
  4. Copy files to any folder on your PC (we recommend creating a separate directory, for example, Redmi_Calls).

For transfer to SD-map:

  1. Open the Files app on your phone.
  2. Find the folder with the records (see section 1).
  3. Select files, click Move and select SD-map.

⚠️ Attention: When transferring to SD-map FAT32 files larger than 4GB are not copied. use exFAT or NTFS large-form.

Frequent problems and their solutions

Xiaomi Redmi users often face the following problems when working with conversation records:

Problem.Possible causeDecision
Records are not retained.No recording rights or lack of spaceCheck the recording settings and free up the memory
Files are corrupted (not reproduced)A saving error or interrupted processRestore via DiskDigger or re-record the conversation
No folder. call_recThe function is disabled or records are stored elsewhereCheck Recordings or Hidden Directories
Recording ends in 5-10 minutes.Limit MIUI to save batteryUse third-party applications (such as ACR)

If the recordings are not played on the phone, try:

  • Open them on PC via VLC Player (supports corrupted files).
  • Convert the format using Audacity or Online-Convert.
  • Check the file for viruses (sometimes the records are blocked by the antivirus).

Redmi models with MediaTek processor (such as Redmi 10A) may require additional codec customization.Install the MX Player and select software decoding in the settings.

Can I record conversations on Redmi without notifying the interviewee?
In most countries, recording conversations without notifying the interlocutor violates the law (for example, Art. 138 of the Criminal Code in Russia); however, technically it is possible: through the system application Phone (in some regions, the notification is disabled); with the help of third-party programs (for example, Cube Call Recorder with the function of β€œhidden record”). Risks: the interlocutor can file a complaint, and the recordings will not have legal force.
Why is there no recording option on Redmi Note 11?
The reasons may be as follows: 🌍 Regional restrictions: in the EU and some Asian countries, the record is blocked by law. πŸ”„ Outdated firmware: Update MIUI last-minute. πŸ“± Modified firmware: If a phone is purchased with custom firmware (e.g. Xiaomi.eu), the record can be disabled. Solution: install Google Phone from the Play Market and check the recording settings in it.
How to change the format of saving records (from.amr to.mp3)?
By default, Xiaomi saves records in.amr (low quality) or.m4a (medium). To change the format: Use third-party software (for example, Call Recorder by Lovekush with a choice of codec). Convert files after writing through Audacity or Online-Convert. On some firmware (for example, Xiaomi.eu), you can change the format to Settings β†’ Additional β†’ Record format.
Can I recover records after resetting the phone to factory settings?
When fully reset (through Settings) β†’ Reset) records are deleted irrevocably if there was no backup: πŸ”΄ Zero if reset is done via Fastboot or Recovery. 🟑 Low if reset is made through settings, but the phone has not restarted (you can try DiskDigger). 🟒 High if the records are synced with Mi Cloud or Google Drive. MIUI/backup/AllBackup β€” Sometimes there are fragments of data.
How to turn on automatic recording of all conversations?
Auto Recording is configured in the Phone β†’ Settings β†’ Recording conversations: πŸ“ž Record all calls (incoming and outgoing). πŸ”„ Only incoming/outgoing. πŸ“΅ Exceptions (e.g. not to record contacts from a favorite). MIUI 14 is also available the option Smart Recording – Enable only for numbers not saved in the phone book.