Where on Xiaomi Redmi Note saved conversation records: hidden folders, cloud and recovery

Have you turned on a call recording on your Xiaomi Redmi Note but can’t find the file now? or have you accidentally deleted an important record and want to restore it? In this article, we’ll look at all possible storage locations for call records, from standard folders to hidden system directories, and explain why files can “disappear” and how to return them.

Redmi Note smartphones (including the Note 10/11/12/13 Pro and others) use different mechanisms to save records depending on the version of MIUI and the way they write, some files are open access, some are hidden so deep that you can't do without a file manager with root rights. We'll look at all scenarios, from simple to complex.

Importantly, if you use third-party recording apps (like Cube Call Recorder or ACR), the search algorithm will be different. This article will focus on the built-in recording function in the standard Phone app.

1. Standard place of storage of records in MIUI

In most cases, the call records on Redmi Note are saved in the folder. MIUI/sound_recorder/call_rec The internal memory of the device, however, may vary depending on the:

• 📱 Versions MIUI (into MIUI 12/13/14 location)
• 🔄 Firmware regions (global, Chinese, European)
• 📁 Memory card availability (sometimes records are transferred to the SD)

To check the standard location:

1. Open the File Manager (Files app from Xiaomi).
2. Go to the internal memory (internal storage).
3. Find the file. MIUI → sound_recorder → call_rec.
4. Record files are usually.amr or.mp3 patterned: call_[date] [time].amr.

If the folders sound_recorder No, try alternative ways:

• 📂 Recordings/Call (firmware)
• 📂 MIUI/voice_recorder/calls (older MIUI)
• 📂 Android/media/com.miui.voicerecord (for MIUI 14+)

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If you can’t see hidden folders, turn them on in the file manager settings: Settings → Show hidden files.

2. Cloud recordings: Mi Cloud and Google Drive

Many Redmi Note users are unaware that call records can automatically sync with cloud services, depending on two factors:

1. Phone application settings (is cloud synchronization enabled)
2. MIUI versions (in MIUI 13+, cloud backup works differently than in MIUI 12).

To check the entries in Mi Cloud:

1. Open your Settings → Xiaomi Account → Mi Cloud.
2. Find the Backup or Synchronization section.
3. Check if Call Records is enabled (in some regions it may be called Call Records).
4. If sync is active, the records can be found on i.mi.com under Device → Backups.

For Google Drive, the algorithm is different:

• 🔗 Records are synced only if you use Google Phone (the phone app is from Google, not from Xiaomi).
• 📁 Files are stored in the Call Recordings folder on Google Drive (available at drive.google.com).
• ⚠️ Google can automatically delete records over 30 days if you don’t have enough space in the cloud.

3. Hidden system folders and root access

If records are not found in standard locations, they can be stored in hidden system folders that are restricted to access.

• 🛡️ Firmware with blocked access (for example, Chinese versions of Redmi Note for the domestic market).
• 🔧 Devices where recording is done through system services (not the standard Phone application).

Here are the possible paths to hidden records:

To access these folders:

1. Use a root-access file manager (such as Root Explorer or FX File Explorer).
2. Connect your phone to your PC and use it. ADB-commands for viewing files: adb shell su ls /data/user_de/0/com.android.providers.media/documents
3. Install custom recovery (such as TWRP) and view files through it.

⚠️ Note: Pattempt to access system folders without proper permissions can trigger anti-rollback protection on Xiaomi devices, leading to a hard brick. Always back up your data before using root tools.

4.Why Call Records Are Lost and How to Recover Them

A common problem with Redmi Note users is that call records suddenly disappear.

• 🗑️ Auto-cleaning: MIUI It has a built-in garbage cleaning function (Settings) → Memory. → Cleaning up) that can delete old records.
• 🔄 Update: When you upgrade to a new version MIUI System folders are sometimes reset.
• 📵 Factory reset: All local records are deleted without recovery (unless backup was available).
• 🛡️ Privacy protection: In some regions (e.g. EU) records are automatically deleted after 30 days due to the fact that the data is not available. GDPR.

If the records are missing, try the following recovery methods:

1. Check the Recycle Bin in the file manager (.Trash or Recycle Bin folder).
2. Use programs to restore data: 📱 DiskDigger (for Android) 💻 Recuva or EaseUS (when connected to a PC)

backup

third-party

Cube Call Recorder

⚠️ Note: When recovering data, DO NOT save new files to the device - this can overwrite deleted records. It is better to remove the memory card (if any) and work with it through the card reader.

Disable Wi-Fi and Mobile Data|Charge your phone at least 50 times%|Install a recovery program on a PC, not a phone|Do not create new files (photos, videos, recordings) before the end of the process-->

5 How to Change the Place of Retention of Call Records

By default, Redmi Note saves the records to internal memory, but this can be changed. Here's how to transfer files to a memory card or to the cloud:

Method 1: Through the settings of the Phone application

1. Open the Phone app.
2. Press three points (⋮) → Settings.
3. Select the Conversation Recording → Reservation Place.
4. Please specify the Memory Map or Cloud (if available).

Method 2: Using MIUI Optimized Setup (for MIUI 13+ firmware)

1. Go to Settings → Further → Optimization.
2. Select the Depository → Reservation location by default.
3. Install. SD-map as the primary storage for media files (this will redirect and call records).

Method 3: Through ADB (for power users)

If there is no option to change path in the settings, you can forcibly redirect the records to SD-team-card:

adb shell settings put global call_recording_storage_path /storage/XXXX-XXXX

Where XXXX-XXXX — identifier SD-maps (you can find it by adb shell ls command) /storage).

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Changing the save location via ADB does not work on all firmware and may reset after the MIUI update.

6 Features of recordings on different models of Redmi Note

The mechanism for recording calls may vary depending on the Redmi Note model, and here are the key differences:

On Redmi Note 12 and later, records can be automatically deleted after 7 days if the Auto Clean Records option is enabled in the privacy settings.

1. Go to Settings → Privacy → More.
2. Find the Call Records section.
3. Turn off the option to automatically delete old records.

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If you use Cube Call Recorder, enable the option to use an alternative recording method in your settings to help you bypass the limitations of MIUI on new firmware.

FAQ: Frequent questions about Xiaomi call records