Where on the Redmi Note 9 Pro saves recordings of conversations: all ways to access

Why users can’t find phone calls on their phones

You've turned on a call recording on the Xiaomi Redmi Note 9 Pro, but you can't find the file after the call is over? This problem is familiar to many Xiaomi smartphone owners. The fact is that MIUI uses non-standard ways to store audio files, and some applications to record calls create their own hidden directories. Even a standard recorder on the Redmi Note 9 Pro saves files in not obvious folders like Downloads or Music.

Another common reason is that there are no save notifications, and many users simply don't know that the recording was successful because MIUI doesn't show any pop-up alerts for new audio files by default, and if you used a third-party app like Cube Call Recorder or ACR, the files could fly to the cloud or a secure folder that you don't have quick access to through a standard file manager.

In this article, we will analyze all possible storage locations for call records on Redmi Note 9 Pro – from system folders to cloud services, as well as explain how to recover lost files and configure automatic saving in a convenient place.

Standard place for storing records in MIUI

If you used the built-in call recording feature (available in the Phone app), the files are saved by default to a hidden system folder.

/storage/emulated/0/MIUI/sound_recorder/call_rec/

To get there:

1. Open any file manager (e.g. Files by Google or standard Explorer from Xiaomi).
2. Enable the display of hidden folders in the manager settings (usually the option is called Show Hidden Files).
3. Go on the path of internal memory → MIUI → sound_recorder → call_rec.

The files here are.amr or.mp3 and are named by pattern: call_record_YYYYMMDD_HHMMSS.amr. If the folder is empty, check it out:

• 📱 Phone App Permissions – It Must Have Access to Memory and Microphone.
• 🔄 Record settings – you may have disabled saving in Settings → Annexes → Phone. → Recording calls.
• 🗑️ Basket — MIUI Sometimes you can move old files to MIUI/recycle_bin.

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If the folder call_rec no, try to make a test call with the record turned on - it will be created automatically.

Alternative paths: where else can records be stored

Not all phone records get into the standard folder. MIUI/sound_recorder. Depending on the way you write, files may be in other directories:

If you've used Truecaller or Cube Call Recorder, check the settings of these apps — they can save files to the cloud (like Google Drive or Dropbox) instead of local storage. Some programs also create secure folders that don't show without root permissions, in which case only reinstall the application with new save settings will help.

⚠️ Attention: Apps like ACR They can encrypt records to protect privacy, and if you see files with the.enc extension, you can't listen to them without a special key that's generated when you first run a program.

How to find records through search system

If you don’t want to manually search for files, use the built-in MIUI search:

1. Open Settings → Search (the magnifying glass icon in the upper right corner).
2. Enter the request: call_rec,.amr or record (in Russian or English).
3. Filter results by date – it’s easier to find fresh files.

The alternative is to use Google Files:

• 🔍 Launch the Files by Google app.
• 📁 Go to the Audio tab.
• 🔄 Sort files by date of change (Sort) → By date).
• 🎤 Look for files with a name call_*, record_* or voice_*.

If the search did not give results, check the basket in the file manager — MIUI Sometimes it deletes old records automatically, but leaves them in the MIUI/recycle_bin on 30 Also worth a look at Download — some apps save files there by default.

Check the permissions of the "Phone" application in the settings

Make sure the recording is actually turned on during the call

Search for files in the cloud (Google Drive, Mi Cloud)

Try to recover deleted files via Recuva (on PC)

Make a test call with a record to check the save path-->

Cloud services: where to look for records outside the phone

Many call recording apps automatically sync files to the cloud, and here's where to look for them:

• ☁️ Mi Cloud is Xiaomi's standard cloud, records can be stored in the Records section or Other files.
• 📁 Google Drive – if you have used Cube Call Recorder or ACR It's a folder that's usually called CallRecordings.
• 🔒 Dropbox -- some apps offer you to save the records here. → [Title of the annex].
• 📱 Truecaller Premium – Call recording is only available in the subscription account web version.

To check if your records are synced to the cloud:

1. Open the settings of the application that you record calls with.
2. Find the Cloud, Backup, or Synchronization section.
3. See what service is used and if the option is included.

⚠️ Note: If you delete the call recording app, its cloud data can be deleted after 30 to 90 days (depending on the service).For example, Cube Call Recorder only stores files in Google Drive while the app is installed.

How to Recover Deleted Call Records

If you accidentally delete the records, you can try to restore them. Here are 3 working ways:

1. Through MIUI Recycle Bin: Open Explorer → Categories → Recycle Bin. Look for files with the.amr or.mp3 extension. Restore them by clicking Restore.
2. With PCs and software: Connect the Redmi Note 9 Pro to your computer in file transfer (MTP) mode. Use Recuva, DiskDigger or EaseUS Data Recovery to scan internal memory. Filt the results by.amr/.mp3 format and deletion date.
3. Through MIUI Backup: If you had backup enabled in Settings → Additional → Backup and Reset, try recovering data from there. Select the backup made before deleting files.

Important: When you restore, don't save files back to your phone -- copy them to your PC first to avoid overwriting. Also remember, the chances of success depend on how long it's been since you deleted them. If more than 30 days have passed and your phone's memory has been actively used, the data could have been overwritten.

How to Change the Default Records Saving Place

If you don't like the standard file layout, you can change it. Here's how to do it for different cases:

• 📱 Standard entry MIUI: Open the Settings. → Annexes → Phone. → Call recording. Select the Save folder (if available) Specify a new directory, such as, /storage/emulated/0/Downloads/CallRecords/.
• 🔧 Third-party annexes (ACR, Cube: Launch the recording app. Go to Settings → Save folder. Select internal memory or SD-If supported, create a new folder, such as, Call_Records.
• ☁️ Autoexport to the cloud: Find the Cloud or Sync in the app settings. Connect to your Google Drive, Dropbox or Mi Cloud account. Enable Autoboot option.

If you want to keep records on SD-map, note that:

• Not all applications support this option (for example, a standard MIUI record may ignore external drives).
• SD-The card must be formatted as internal memory (in Settings). → Memory).
• The speed of writing to the card may be lower than in internal memory.

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The best way to be reliable is to set up double-save on your phone and on the cloud, so you don't lose records even when you reset your settings.

FAQ: Frequent questions about recording calls on Redmi Note 9 Pro