Xiaomi Redmi Note 7 is still one of the most popular smartphones of the brand, but its owners often face a problem: where do phone records go? Unlike modern models with cloud storage, it depends on the version of the firmware, installed recording software and even regional settings. In this article, we will not just list the standard folders, but analyze all possible scenarios, from built-in voice recorder to third-party applications, including hidden system directories and the nuances of working with MIUI 10/11/12.
It's important to understand that the storage location of records can vary depending on how they were made, for example, if you used the built-in recording feature in the Phone app, the files will end up in one place, and if you connected third-party software like Cube Call Recorder in another, we will also tell you how to find records if they "disappeared" after updating the system or resetting.
We warn you in advance: some folders on the Redmi Note 7 are hidden from the user by default. To see them, you need to enable the display of hidden files in the file manager or use the file manager. ADB-But don't worry, we'll give you step-by-step instructions for each case.
1. Standard place of storage of records in MIUI
If you recorded conversations through the built-in Phone app (com.android.dialer), then by default the files should be in the folder:
/storage/emulated/0/MIUI/sound_recorder/call_rec/or (depending on the firmware version):
/storage/emulated/0/Recordings/Call/Note that on Redmi Note 7 with MIUI 10 and below, call recording is often disabled by default due to legal restrictions in some countries. If the folder is not available, the feature is simply not activated.
- Open the phone app.
- Click on the three dots in the upper right corner → Settings.
- Select Record of Conversations → turn on the option.
⚠️ Attention: B MIUI 12+ The path to the records may change to /storage/emulated/0/Android/media/com.miui.voicerecord/. This is due to updates to the data storage policy in Android 10+.
2. folders of third-party applications for recording calls
If you've installed third-party programs like Cube Call Recorder, ACR, or Call Recorder by Lovekesh, the records will be stored in their own directories.
- 📁 Cube Call Recorder: /storage/emulated/0/CubeBackup/ or /storage/emulated/0/CallRecordings/
- 📁 ACR (Another Call Recorder): /storage/emulated/0/ACR/
- 📁 Call Recorder by Lovekesh: /storage/emulated/0/CallRecords/
- 📁 Boldbeast Call Recorder: /storage/emulated/0/BoldbeastRecorder/
To find these folders:
- Open any file manager (e.g., Mi File Manager or Solid Explorer).
- Enable the display of hidden files: click on three lines in the upper left corner → Settings → Show hidden files.
- Follow one of the paths indicated.
⚠️ Note: Some applications (e.g. Boldbeast) may save records to the cloud by default. Check program settings if files are not in local memory.
Enable the display of hidden folders
Check the folders /CubeBackup/, /ACR/, /CallRecords/
Make sure the recording has been enabled in the application settings
Try searching for the keyword “call” or “record” in the file manager-->
3. System directories: where to look if records "disappeared"
Sometimes, the records seem to be gone after a system update or reset, in which case they could move to one of the system folders:
| folder | Way | When used |
|---|---|---|
| MIUI hidden records | /data/user_de/0/com.android.providers.media/documents/ | After upgrading MIUI to 12+ |
| The cache of the Phone app | /data/data/com.android.dialer/cache/ | If the recording is interrupted or not preserved |
| Temporary files | /storage/emulated/0/Android/data/com.miui.voicerecord/files/ | For raw records |
| Cloud storage Mi Cloud | https://i.mi.com/ (web version) | If synchronization is enabled |
Access to /data/ folders requires root rights or ADB. If you don't have root, try the following method:
- Connect your phone to your PC and enable USB Debugging (Settings → About Phone → MIUI Version (click 7 times) → Additional settings → For developers).
- Open the command line on your PC and type in: adb shell ls /data/data/com.android.dialer/cache/
- If you see files with the.amr or.mp3 extension, that’s your records.
How to copy files from /data without root?
4. Cloud Storage: Mi Cloud and Google Drive
If your Redmi Note 7 enabled sync with Mi Cloud, the records could automatically be uploaded to the cloud to find them:
- Open the Mi Cloud app on your phone or go to i.mi.com.
- Sign in with the same account as on your phone.
- Go to the Records or Files section → Audio.
- Look for files with names like this. Call_20231015_143022.amr.
Also check Google Drive if you have a call backup app installed (like Call Recorder Backup).
My CD → Application folder (e.g., “Cube Call Recorder Backup”)⚠️ Attention: Mi Cloud only has 5GB of free space by default. If the limit is exhausted, old records can be automatically deleted. Check storage settings in Mi Cloud → Storage management.
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If there are no records in the cloud, but you are sure that sync has been enabled, try manually running backup: go to Settings → Accounts → Mi Cloud → Backup and click Create Backup. Sometimes this helps to recover lost files.
5. How to recover deleted call records
If the records were deleted accidentally, you can try to restore them using specialized programs.
- 🛠️ DiskDigger – Searches for audio files in internal memory (requires root for deep scanning).
- 🛠️ Recuva (for PC) – if the phone is connected as a removable disk.
- 🛠️ EaseUS MobiSaver – supports.amr and.amr recovery.mp3.
- 🛠️ Mi File Recovery (official software from Xiaomi, but not all firmware).
Step-by-step instructions for DiskDigger:
- Install DiskDigger from Google Play.
- Launch the app and select Full Scan (requires root).
- Check the audio box and click Next.
- After scanning, filter the results for extensions.amr,.mp3,.wav.
- Select the files you need and click Restore.
The more important thing is that the less you use your phone after deleting the records, the better the chances of recovery, and the new data can overwrite deleted files.
6.Why records may not be saved (and how to fix it)
Sometimes Redmi Note 7 users experience recordings that are either not saved or saved with errors.
| Problem. | Reason. | Decision |
|---|---|---|
| Recording interrupted | MIUI Limitations for Background Processes | Turn off battery optimization for write application in Settings → Apps → Permissions → Battery optimization |
| Files are empty (0 bytes) | There's not enough disk space. | Clear the cache and delete unnecessary files (minimum 500MB of free space required) |
| The recording doesn't start. | There is no permission to record sound | Check permissions in Settings → Applications → [Application Name] → Permissions (Microphone and Storage must be enabled) |
| Records are saved without sound. | Conflict with other audio applications | Close all programs that use the microphone (such as voice assistants) |
If the problem is not solved, try:
- 🔄 Reinstall the recording application.
- 🔄 Reset the settings of the phone application (Settings) → Annexes → Phone. → Warehouse → Drop it).
- 🔄 Update MIUI up to the latest version (new firmware fixes bugs with recording).
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If records are not saved due to MIUI limitations, try using a speaker recording application (e.g. Boldbeast) that bypasses system locks but requires additional settings.
7. Alternative ways to record calls on Redmi Note 7
If the built-in tools don’t work, consider alternative methods:
- 📱 Google Voice: A free service from Google that records incoming calls (works only for US numbers, but can be used via the Internet). VPN).
- 📱 Skype/Telegram: Calls through these messengers can be recorded manually using a voice recorder.
- 📱 External recorder: Connect a second phone or voice recorder to the Redmi Note 7 via Bluetooth and record the sound in hands-free mode.
- 📱 Magisk modules: For advanced users, modules like Call Recorder Patch bypass Android’s recording restrictions.
⚠️ Note: In some countries (e.g. Russia and the EU), recording telephone conversations without the consent of the interlocutor is prohibited by law. Use this feature only for legitimate purposes (for example, to record important business information with prior notification of the interlocutor).