Phone records on Xiaomi Redmi smartphones may be needed to confirm important information, prove disputes, or simply save valuable conversations. However, not everyone knows where these files are stored in MIUI firmware, especially after updates to versions 14/15. In this article, we will analyze all possible locations of records from standard folders to hidden system directories, and also explain how to recover deleted files and use alternative recording methods.
It is important to understand that call recording functionality varies by Redmi model and firmware region. For example, on European market devices (EEA), this option may be disabled by default due to legal restrictions. While on global and Chinese versions (Global/China ROM), recording is available, but files are often hidden in non-obvious places. Next, you will find current ways for the Redmi Note 12/13, Redmi 10/11, POCO X5 and other models from 2022-2026.
1. Standard place of storage of records in MIUI
By default, the application "Phone" (Dialer) in MIUI keeps the call records in the folder /sdcard/MIUI/sound_recorder/call_rec/. This is the way to go for most Redmi models on firmware. MIUI 12β15. But there are nuances:
- π The files are.amr or.mp3 and are named by pattern: call_YYYYMMDD_HHMMSS_XXXXXXXXXX.amr, where XXXXXXXXXX β subscriber number.
- π In some versions MIUI file /sdcard/Recordings/Call/ (For example, on the Redmi Note. 10 Pro MIUI 13.0.6).
- π« If the folder is empty, check your recording settings: it is possible that the function is disabled or files are saved to the Mi Cloud cloud.
To quickly find the records:
- Open the Files by Google app (or the standard MIUI File Manager).
- Go to the Category section β Audio or use search on request call_rec.
- Sort files by date of creation β the latest records will be at the top.
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If there are no records in the standard folder, check the permissions for the Phone application in Settings β Apps β Permissions Management β Microphone. Without access to the microphone, recording is impossible.
2. Alternative locations: where else files can be stored
If there are no records in the standard folder, you should check other possible locations, depending on the MIUI version and the Redmi model, the files may be in the following directories:
| Model/firmware | The path to the record | Notes |
|---|---|---|
| Redmi Note 12/13 (MIUI 14+) | /sdcard/Android/media/com.android.dialer/recordings/ | You need to access hidden folders through a root or ADB file manager. |
| Redmi 10/11 (MIUI 13) | /sdcard/MIUI/voice_recorder/call/ | The folder can be hidden. Use ES Explorer with the "Show Hidden Files" option enabled. |
| POCO X5/F5 (Global ROM) | /sdcard/Recordings/Phone/ | Records are automatically archived after 30 days, unless you change the settings. |
| All models (cloud) | Mi Cloud β Backups β Call Records | Only available when sync is enabled. Files are stored for 6 months. |
To access hidden folders:
- Install a file manager with root support (such as Solid Explorer or FX File Explorer).
- Enable the display of hidden files in the manager settings.
- Follow one of the paths from the table above.
How to enable hidden folders in MIUI File Manager?
3. How to recover deleted call records
If the records were deleted accidentally, you can try to restore them using specialized utilities. Note that success depends on how long it took after deleting and whether the device was used to write new files (they can overwrite old data).
Effective tools for recovery:
- π οΈ DiskDigger β works without root, but with limitations. Supports.amr and formats.mp3.
- π§ Recuva (for PC) β requires connecting Redmi to your computer in mode MTP.
- π± Dumpster β a shopping cart application that saves deleted files (you need to install in advance).
Step-by-step instructions for DiskDigger:
- Download the app from Google Play (or APK from the official website).
- Run a full scan (requires root for deep analysis).
- Filter the results by expanding.amr or.mp3.
- Select the files you want and click Restore by selecting a folder to save (e.g. /sdcard/Download/).
β οΈ Note: When recovering files, do not save them to the same partition of memory from which the scan is being conducted. Use an external memory card or cloud to avoid overwriting data.
4.Configure automatic call recording
If the recordings are not automatic, check the settings of the Phone app. Depending on the version of MIUI, the path to options may differ. For MIUI 14/15:
- Open the phone app.
- Slip on three dots in the upper right corner β Settings.
- Select the Recording of conversations (or Call recording in English firmware).
- Activate the Automatic Recording switch and select the terms: π All calls are recorded incoming and outgoing. π’ Only selected - you need to manually add numbers to the list. π« Disabled β manual recording during conversation.
On the firmware for EEA (Europe), the recording option can be hidden to unlock it:
1. Install MIUI Hidden Settings from Google Play.
2. Open the app and find the Call Recording section.
3. Activate the Enable Call Recording option.
4. Reset the device.
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After activating the record, check if the folder appears /sdcard/MIUI/sound_recorder/call_rec/. If not, try making a test call and manually pressing the record button during a conversation (usually it appears in the call interface).
5.Use of third-party applications for recording
If standard means MIUI They are not allowed (for example, due to restrictions on the EEA-You can use third-party applications. Best options for Xiaomi Redmi:
- π€ Cube Call Recorder ACR β Supports VoIP (WhatsApp, Telegram) recording, works without rooting on most devices.
- π Call Recorder by Lovekesh β simple interface, automatic upload of records in Google Drive.
- π Automatic Call Recorder β allows you to selectively save records by numbers or keywords.
Example of Cube Call Recorder ACR settings:
- Download the app from Google Play and provide all the permissions you have requested (microphone, call access, storage).
- In the settings, select the recording format (MP3 or AMR) and quality (128 kbps is recommended for quality and size balance).
- Activate the Record all calls option or set up rules for specific contacts.
- Specify the folder to save (e.g. /sdcard/CallRecordings/).
β οΈ Attention: On Android 10+ Some programs circumvent this restriction through the Accessibility Service, but this may violate Google Play's policy.
6. Listening to and exporting records to PCs
.amr recordings may not be played on all devices, but can be played on a computer or converted to MP3:
- Connect Redmi to your PC via a USB-C cable in File Transfer (MTP) mode.
- Copy files from the folder /sdcard/MIUI/sound_recorder/call_rec/ hard-drive.
- Use it for listening: π§ VLC Media Player β supports.amr without additional codecs. π Audacity β allows you to edit recordings (trimming, amplifying sound).
MP3
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Format Factory
If records are protected or damaged, try to restore them using FFmpeg (convert command):
ffmpeg -i input.amr -c:a libmp3lame -q:a 2 output.mp37 Legal aspects of recording conversations
Before recording conversations, make sure that it does not violate local law. Most countries have the following rules:
- π Unilateral consent (Russia, USA, China) β you can record without notifying the interlocutor if you are a participant in the conversation.
- π¨ Bilateral consent (EU, Ukraine, Kazakhstan) β requires notifying the interlocutor of the recording, otherwise the recording cannot be used in court.
- βοΈ Recording prohibition (some states, such as California) β recording without the consent of all participants is a criminal offense.
In Russia, according to Article 23 of the Constitution and Article 138 of the Criminal Code, recording a conversation without the consent of the interlocutor does not violate the law if you are a participant in the conversation and do not distribute the recording publicly.
To avoid problems:
- Always notify the person about the recording (for example: βThe conversation is recorded to record the informationβ).
- Do not distribute the records to third parties without the consent of the participants.
- Keep the records no longer than necessary.