Where Xiaomi Redmi Stores Call Records: Search, Save and Recovery

Did you record an important conversation on your Xiaomi Redmi but can't find the file? Or did you find that the records disappeared after the MIUI update? The problem is typical: the system hides audio files in non-obvious folders and the standard file manager doesn't show them. In this article, 5 proven ways to find call records on any Redmi (from Note 8 Pro to Redmi 13C), including hidden system directories and cloud backups.

Not only will we look at where files are stored (with exact paths for different versions of MIUI), but why they might disappear. For example, did you know that when you reset your files, they remain in memory but become unavailable through the standard Records app? Or that Google Drive automatically deletes backups of calls over 60 days? These nuances are often overlooked by even “experienced” users.

Important: if you are looking for records of your calls (for example, from someone else's phone), remember about legal restrictions. In Russia, recording conversations without the consent of the interlocutor is regulated by Art. 138 of the Criminal Code of the Russian Federation (violation of the secrecy of correspondence).

1. Standard storage location: folder MIUI/sound_recorder

On most Xiaomi Redmi smartphones (including Note 11/12/13, Redmi 10/11/12) call records are stored in internal memory by default along the way:

/storage/emulated/0/MIUI/sound_recorder/call_rec/

To get there:

1. Open the Files app (the folder icon on the desktop).
2. Go to the Device section → Internal storage.
3. Find the file. MIUI, later sound_recorder and call_rec.

⚠️ Note: If you don't have a folder, check your recording settings. In some regions (e.g. the EU), the feature is disabled by default due to privacy laws. To activate it, go to Settings. → Annexes → Permits → Microphone and enable access to the Phone app.

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If the folder call_rec empty, but you're sure the records were - check the folder MIUI/sound_recorder/recorder. There are sometimes saved files if the call was recorded through the built-in voice recorder, and not through the phone application.

The files are.m4a or.amr and are named as:

• 📞 call_rec_20260515_143022.m4a — date.
• 🔊 rec_1715768455000.amr — timestamp in milliseconds.
• 📱 incoming_+79123456789_20260515.m4a — subscriber number (if stored in contacts).

2. Alternative paths: where else may the records lie

If in a folder sound_recorder empty, check out these locations:

🔍 How to search manually:

1. In the Files app, click on the magnifying glass icon (search).
2. Enter the extensions:.m4a,.amr, *.mp3.
3. Sort the results by date of change.

⚠️ Note: If you connect your phone to your computer MTP (File transfer mode), some records could be copied to this computer folder\[phonename]\Internal storage\MIUI\ Check it if the files are missing after you connect to the Windows/Mac.

3. Cloud backups: Mi Cloud and Google Drive

Xiaomi smartphones automatically sync call records with Mi Cloud if Backup is enabled.

1. Open your Settings → Mi Account → Mi Cloud
2. Find the backup section of the device.
3. Check if copying of the phone application data is enabled.

To recover the recordings from Mi Cloud:

• 📱 Go to Settings. → The phone. → Backup and reset.
• 🔄 Select Restore from backup and specify the date when the records were accurately.
• ⚠️ Recovery will replace the current data on the phone!

🔗 Google Drive can also store records if you have used the Google Phone app (installed separately:

1. Open Google Drive in your browser.
2. In the search, type:audio.
3. Filter by date of creation.

4. Search through Engineering Mode (for advanced users)

If the records are missing after a MIUI update or reset, you can try to find them through the Engineering Mode (engineering menu).This method works on Redmi with Qualcomm processors (for example, Redmi Note 10 Pro, Redmi K50).

Instructions:

1. Open the phone app and enter the code: ##4636##
2. In the menu that appears, select Usage statistics → Storage.
3. Scroll down to the Media section and find files with the.m4a or.amr extension.

⚠️ Note: Do not change other settings in Engineering Mode - this can disrupt the network or camera. If you are not sure about your actions, use the methods from the previous sections.

5. Recovery of deleted records: programs and nuances

If the records have been deleted, you can try to restore them using specialized utilities.

• 🛠️ DiskDigger – Searches for audio files even after formatting (requires root rights for deep scanning).
• 🔍 Recuva (for PC) – scans the phone’s internal memory when connected over a phone USB.
• 📱 GT Recovery – works without root, but only restores recently deleted files.

Critical: After deleting the records, DO NOT save new files to your phone (photos, videos, apps) and the new data will overwrite the memory sectors where the audio files were stored, and recovery will become impossible.

📌 Step-by-step instructions for DiskDigger:

1. Download DiskDigger from Google Play.
2. Launch the app and select Full Scan (requires root).
3. Check the file types: Audio → M4A, AMR.
4. After scanning, select the required records and save them to the SD-map.

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Without root rights, recovery software will only find files that were deleted less than 30 days ago, and deep scanning requires unlocking the bootloader and superuser rights.

6.Why Call Records Disappear: 7 Causes and Solutions

Xiaomi Redmi users often experience recordings suddenly disappearing, and here are the main reasons and ways to prevent them:

🔧 The most common problem: after the transition from MIUI 12 on MIUI 14 The path to the records has changed with /MIUI/sound_recorder/ on /Android/media/com.miui.voicerecord/. If you have updated the firmware, check both folders!

7 How to transfer the recordings to another phone or PC

To save the call records for a long time, transfer them to another medium.

• 📎 Through USB-cable: Connect Redmi to your computer in File Transfer mode (MTP). Copy the folder. MIUI/sound_recorder hard-drive.
• ☁️ Through the cloud: Upload files to Google Drive, Yandex Drive or Mi Cloud. Open the cloud on your new device and download the records.
• 📲 Through instant messengers: Send your files to Telegram (without compression) or WhatsApp. Download them on another phone.

⚠️ Note: When transferring via instant messengers (Viber, WhatsApp), files can be compressed, which worsens the sound quality. For important records, use Telegram (it retains original quality) or cloud services.

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If you want to send an email, pre-archive it in.zip – many email services (for example, Mail.ru) block attachments with the extension.m4a as “suspicious”.

FAQ: Frequent questions about call records on Xiaomi Redmi