Where Xiaomi stores phone records: all ways to access

You might want to re-establish an important dialogue, save proof, or just make room on your device. In this article, we’ll go through all the possible storage locations for call records on Redmi, POCO, and other MIUI 14/15 smartphones.

The specific location of files depends on the firmware version, the phone model, and even regional settings. We will look at standard storage paths, hidden folders, and alternative search methods, from built-in voice recorders to cloud services.

If you don't find the records in obvious places, don't panic. In 30 percent of cases, files are simply moved to the archive or hidden from the user due to privacy settings, and our instructions will help you detect them even without root rights.

Standard location of records in MIUI

By default, Xiaomi smartphones store call records in a system folder accessible through any file manager.

/storage/emulated/0/MIUI/sound_recorder/call_rec/

You will find files in.amr format or.mp3 name-named call_20260515_143022.amr, where:

• 📅 20260515 – Recording date (year/month/day)
• ⏰ 143022 – Time (hours/minutes/seconds)
• 🔊 The.amr format is used to save space,.mp3 — For better quality (depending on the model)

On some devices (such as the POCO F5 or Redmi Note 12 Pro+), the path may be different:

/storage/emulated/0/Recordings/CallRecord/

Important: If the folder is empty, check the settings of the Phone app – it is possible that the record is disabled or files are automatically deleted after 30 days (more on this below).

How to Enable Call Recording on Xiaomi

If you don't find the records, make sure the function is activated first. In the latest versions of MIUI 14/15, the algorithm is as follows:

1. Open the phone application (pipe icon).
2. Tap it on three points (⋮) top-right → Settings.
3. Select Record conversations (some models call the item Auto Record).
4. Activate the Record Switch automatically.
5. In the section Numbers for recording, specify: 📞 All numbers - a record of all incoming/outgoing 🔍 Only the Elected - Selective Recording 🚫 Exceptions: Numbers that will not be recorded

Restrictions: On some firmware (e.g. for the European region), call recording may be disabled due to privacy laws, in which case an alternative call app (see section below) will help.

Is the recording function in the Phone application activated?

Are the permissions to access the microphone checked?

Is there enough space on the device (records are not saved at <500 MB of free space)?

Has the phone app been updated to the latest version?

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Alternative places of record storage

If there are no files in the standard folder, check these locations:

Critical nuance: on devices with MIUI Global (European firmware), records can be automatically encrypted and stored in the /data/com.android.providers.media/ folder, which is not available without root. In this case, only backup through Settings → Google → Backup will help.

How to Recover Deleted Call Records

If files have been deleted, try these methods:

1. Recycle Bin Check: In MIUI, deleted files are stored for 15 days in the Recycle Bin. Path: /storage/emulated/0/.recycle/ or /storage/emulated/0/MIUI/recycle/.
2. Restore via Google Drive: If sync was enabled, check the Call Recordings folder in the web version of Drive (drive.google.com). Files can be saved there even after you delete from your phone.
3. Specialized programs: Use utilities like DiskDigger or Recuva (requires a phone connection to a PC). Efficiency: ~60% for files deleted no more than 3 days ago.
4. Call to operator: Some operators (e.g. MTS or Beeline) keep records of conversations on their servers for up to 7 days, and check whether you can provide a record by phone number and date of call.

Boldbeast setup for Xiaomi:

1. Install the app from Google Play.
2. Select Fix Xiaomi Recording Issues.
3. Specify the audio source: Option 1 (for MIUI 14) or Option 8 (for MIUI 15).
4. Activate the Record Calls Automatically option.

⚠️ Note: Call recording applications may conflict with the built-in feature MIUI. Before installing, disable the standard entry in the phone settings, otherwise the files will be duplicated or contain interference.

💡

If a third-party app doesn't record the voice of the person, try to turn on speaker mode for 2-3 seconds during a conversation, which often helps activate the microphone to record both sides.

How to transfer records to another medium

To free up space on your phone or create a backup, follow this instruction:

1. On PC through USB: Connect your phone to your computer in File Transfer mode (MTP). Copy the folder. /MIUI/sound_recorder/call_rec/ hard-drive.
2. To the cloud: Use Google Drive or Mi Cloud: Open file manager → highlight records files. Tap Share → select Save to Mi Cloud or Google Drive.

On the flash drive:

If you support Xiaomi OTG, plug in USB-drive and move files through any manager (e.g, FX File Explorer).

Through Bluetooth:

To transfer to another phone: select files → Share → select your device via Bluetooth. Limit: maximum file size is 50MB.

Conversion formats: If you need to compress records for mail, use applications like MP3 Converter or AudioLab.

• 🎵 Format: MP3 or OGG
• 🔊 Bitrate: 64-96 kbit/s (enough for speech)
• ⏱️ Discretization frequency: 16–22 kHz

Problems with recording calls and their solutions

Common mistakes and ways to eliminate them:

Unique case: on Xiaomi 13 Ultra and POCO F5 Pro with MIUI 15, records can be saved in.m4a format with encryption. To listen to such files on a PC, you will need VLC Media Player or conversion via FFmpeg:

ffmpeg -i input.m4a -acodec libmp3lame output.mp3

💡

After the update MIUI Call recording stopped working, reset the settings of the "Phone" application to Settings → Annexes → Application management → Phone. → Warehouse → Clear the data. That'll bring back the standard recording parameters.

FAQ: Frequent questions about Xiaomi call records