Where on Xiaomi Redmi Note 10 Pro are stored phone records: full guide 2026

Phone records on the Xiaomi Redmi Note 10 Pro can be used in a variety of situations, from saving important business negotiations to fixing evidence for litigation. However, many users face the problem: where exactly does the smartphone store these files? Unlike photos or music, audio recordings of calls do not always lie in obvious folders, and their location depends on the firmware version, the recording application used, and even regional settings of the device.

In this article, we will look at all possible locations for recordings on the Redmi Note 10 Pro, including standard and hidden folders, cloud services, and how to transfer them to a computer or another phone. We will focus on the nuances of working with MIUI 12/13/14 - these are the versions of firmware installed on most Note 10 devices. If you have ever lost records or could not find them, this guide will help you to understand the problem once and for all.

Important: on the Redmi Note 10 Pro, call records are not automatically saved by default — you need to turn on the corresponding feature in the settings or use third-party apps. If you haven’t set up the recording before, chances are that conversations were not recorded.

1. Standard place of storage of records in MIUI

If you use the built-in call record feature (not available in all regions due to legal restrictions), the files are saved to the system folder: /storage/emulated/0/MIUI/sound_recorder/call_rec/. Here you will find the recordings in format.m4a or.amr, named by phone number and date.

To open this folder:

1. Launch the Files app (yellow folder icon).
2. Go to the tab "Category» → «Audio».
3. Scroll down to the Records section – both system and custom audio files can be displayed here.
4. If there are no records, tap on the three dots in the upper right corner → “Show hidden files”.

⚠️ Note: In some versions MIUI 13+ for the European region, call recording is disabled at the firmware level. Check if the option is available in the phone menu: Settings → Annexes → Phone. → Call recording. If there's no item, you'll need third-party software.

2. folders of third-party applications for recording

If you have installed alternative programs (such as Cube Call Recorder ACR, Call Recorder or Boldbeast), the records are stored in their own directories.

• 📁 Cube ACR: /storage/emulated/0/CubeBackup/ or /storage/emulated/0/CallRecorder/
• 📁 Boldbeast: /storage/emulated/0/Boldbeast Recorder/ (file-format.mp3 or wav)
• 📁 Call Recorder (from Lovekara): /storage/emulated/0/CallRecordings/
• 📁 Truecaller: /storage/emulated/0/Truecaller/Recordings/ (Only for premium users)

🔍 How to find a folder of a specific application?

1. Open “Settings” → “Applications” → “Application Management”.
2. Select a program to record calls (such as Cube ACR).
3. Slip on the “Storage” → “Files” – here the path to the data will be displayed.

⚠️ Note: Some applications (e.g. Boldbeast) allow you to manually select the save folder. If you have changed your settings, check: /storage/emulated/0/Download/CallRecords/ or /storage/emulated/0/Music/Recordings/.

3. Cloud storage: Where else can there be records

Many write programs automatically sync files to the cloud. Check the following services:

• ☁️ Google Drive: CallRecorder folder or MIUI Backup (if backup is enabled).
• ☁️ Mi Cloud: In the "Backups" section» → «Other files" (requires authorization in the Mi-account).
• ☁️ Dropbox/OneDrive: Folders are created when the recorder applications are first launched (e.g., Automatic Call Recorder).

🔎 How to check the cloud:

1. Open a cloud storage app (like Google Drive).
2. In the search box, enter call_rec or.m4a.
3. Sort files by date of change – the last records will be at the top.

💡 Important: If you delete a recording from your phone but it is saved in the cloud, it can be restored within 30 days (in Google Drive) or 7 days (in Mi Cloud).

Check Google Drive for the presence of CallRecorder folder

Log in to Mi Cloud and find the "Other Files" section.

Make sure that the recorder settings are synchronized

Try to recover deleted files from the cloud basket-->

4 How to transfer the recordings to a computer or other telephone

If you need to save your records on your PC or transfer them to another device, use one of the following methods:

⚠️ Note: When transmitted via messengers (such as WhatsApp), recordings may be compressed, which worsens the sound quality. USB.

💡

If the records are not copied to a PC, try renaming the files by removing the characters "+", "" or Cyrillic from the title. Some versions of Windows do not properly handle such names.

5. Recovering deleted call records

If you accidentally delete a record, you can try to restore it, and success depends on how long it has been since you deleted it and whether programs like Clean Master have been used to clean up the memory.

🛠️ Recovery methods:

• 🔄 Basket in MIUI: Open the Files app. Go to the Recycle Bin tab. Find deleted records (usually stored for 15 days).

PC programmes:

Recuva

DiskDigger

EaseUS Data Recovery

MTP

Cloud backups:

Mi Cloud

Google Drive

⚠️ Warning: Don't install recovery software on the phone itself, it can overwrite deleted data. Use only PCs!

6.Setting up automatic call recording

To avoid looking for records after the fact, set up automatic saving. Depending on the firmware and region, different options are available.

📱 For a standard function MIUI (if available):

1. Open the phone (calling app).
2. Slip on three dots in the upper right corner → “Settings” → “Recording calls”.
3. Enable the “Automatic Recording” option and select: 📞 All calls. 📱 Outbound/inbound only 🔒 Selected contacts

/MIUI/sound_recorder/

📲 For third-party applications (e.g. Cube) ACR):

1. Install an app from Google Play (such as Cube Call Recorder ACR).
2. When you first start, give permissions to record sound and access contacts.
3. Select in the settings: 🎤 Sound source (microphone) + Systemic sound for better quality). 📁 Conservation folder (recommended) /Download/CallRecords/). ☁️ Autoboot to the cloud (Google Drive, Dropbox).

💡 Tip: In Cube settings ACR Turn on the option “Show a record notification” – this will help not to forget about recording conversations and avoid legal problems (in some countries recording without notifying the interlocutor is prohibited).

💡

Automatic recording in MIUI only works for the standard Phone app. If you use WhatsApp, Viber or Skype, you will need third-party software.

7. Problems with recording calls and their solutions

Sometimes the call recording on the Redmi Note 10 Pro is incorrect.

• 🔇 Recording does not start automatically: Check if the feature is enabled in the phone or third-party app settings. make sure the app has permission to record the sound (Settings) → Annexes → Permissions. Reboot your phone — sometimes resetting temporary data helps.
• 🎵 Poor sound quality (silent voice, noise): In the recorder settings, select Sound Source: System + Turn off Noise Cancelation in the call settings. Use headphones with a microphone for better reception.
• ⚠️ Records are not saved: Check the free space on the phone (at least you need to). 100 Make sure the save folder is not protected from writing (try changing it to a save folder). /Download/). Update the recording app to the latest version.
• 🚫 Recording feature blocked: In some countries (e.g. the U.S. or India), call recording is prohibited at the firmware level. The solution is to use third-party applications with VoIP recording support (e.g. Boldbeast). Try changing your phone region to India or Russia in settings (Settings) → Additionally. → Region).

🔧 If nothing helps:

1. Reset the settings of the Phone application (Settings → Applications → Phone → Storage → Reset).
2. Update your firmware to the latest version of MIUI (sometimes bugs are fixed in new builds).
3. Install an alternative firmware (e.g. Xiaomi.EU) where the recording function is unlocked.

FAQ: Frequent questions about recording calls on Redmi Note 10 Pro