Have you searched for where the Xiaomi Redmi 9 stores phone records but didn't find them in standard folders? This problem is familiar to many users: the smartphone records calls, but files "disappear" from view or are stored in non-obvious places. Unlike flagship models, budget Redmis often hide entries in system directories or require additional settings to display them.
In this article, we will look at all possible locations for recordings on Redmi 9, from standard folders to hidden system directories, learn how to find files through Explorer, enable the display of hidden folders, and what to do if records suddenly disappear after the MIUI update.
Standard storage locations for Redmi 9
By default, Xiaomi Redmi 9 saves conversation records in one of two folders - depending on the version of MIUI and the way you write (built-in feature or third-party application).
- ๐ /storage/emulated/0/MIUI/sound_recorder/call_rec/ is a standard folder for recordings made through a built-in voice recorder MIUI.
- ๐ /storage/emulated/0/Recordings/ is an alternative location in new firmware versions (MIUI 12+).
- ๐ /storage/emulated/0/Android/data/com.android.providers.media/ โ Temporary records may be stored here.
If youโve used third-party apps (like Cube Call Recorder or ACR), look for files in their own folders:
- ๐น /storage/emulated/0/ACR/ for the application ACR.
- ๐น /storage/emulated/0/CubeBackups/ are backups of Cube Call Recorder.
Important: The paths may differ if you have manually transferred files or used the SD- card as your primary storage, in which case check the /storage/ folder{ID_SD_ cards}/MIUI/... (where {ID_SD_ cards} is your memory card's unique identifier).
How to enable the display of hidden folders
Often, the conversation records are not visible in the standard MIUI Explorer because they are stored in hidden system folders.
- Open any file manager (e.g., Mi File Manager or Solid Explorer).
- Tap on three points (โฎ) in the upper right corner and select Settings.
- Activate the option to Show Hidden Files (or Show Hidden Files).
- Go back to the root directory (/storage/emulated/0/) and check the folders from the previous section.
If you use a PC to search for records:
- ๐ฅ๏ธ Connect Redmi 9 to your computer via USB (select File Transfer Mode).
- ๐ Enable the display of hidden files in the Windows Explorer settings (View) โ Hidden elements).
- ๐ Go down the path This computer โ [Name of your phone] โ Internal storage.
โ๏ธ Searching for records through PC
Note: on some versions of MIUI 13+, records can be automatically archived to the Mi Cloud. Check the Mi Cloud section โ Entries in Xiaomi account settings.
Why records are missing and how to recover them
If the recordings of conversations suddenly disappeared, the reasons may be as follows:
| Reason. | Decision |
|---|---|
| Cleaning the cache of the application Dictaphone or Phone | Check the Recycle Bin in file managers (for example, Mi File Manager has a Recycle Bin partition for 30 days). |
| MIUI Update | After the update, files can be moved to /MIUI/backup/AllBackup/. |
| Resetting settings | Restore data from Mi Cloud backup or through Settings โ Additional โ Restore and Reset. |
| Removal by hand or virus | Use file recovery software (such as DiskDigger or Recuva on PC). |
To recover deleted records:
- Install the DiskDigger app from Google Play.
- Select the Audio section and start a deep scan.
- Filter the results on the.amr or.mp3 extension (Redmi 9 standard record formats).
- Save the recovered files to a safe place (for example, on a PC or cloud).
How to increase the chances of recovery?
โ ๏ธ Warning: If you used storage encryption in Redmi 9 settings, file recovery without backup is almost impossible. In this case, contact Xiaomi Service Center with proof of ownership of the device.
Set up automatic call recording
If the records are not saved at all, it is possible that the function is disabled in the settings.
- Open the phone application (pipe icon).
- Tap it on three points (โฎ) โ Settings โ Recording of conversations.
- Select Record Automatically and specify the call types: ๐ Incoming ๐ฑ Outgoing ๐ All calls
Warehouse
For models with MIUI 14+, the path may be different:
Settings โ Applications โ Phone โ Resolutions โ Sound recording (enable)If you don't have a Call Recorder option on the menu, your firmware version doesn't support the built-in record, in which case, install a third-party app (like Cube Call Recorder ACR) and set it up:
- ๐ง Allow access to microphone and storage.
- ๐ Specify the folder to save in the application settings.
- ๐ Enable automatic recording for all contacts or selected numbers.
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If the recording is interrupted after 5-10 minutes, check the battery saving settings: add the write app to the exception list (Settings โ Battery โ Battery Optimization).
Formats and features of recordings on Redmi 9
Records of Redmi 9 conversations are saved in the following formats:
- ๐ต.amr is the standard format for MIUI (low quality, small size).
- ๐ต.mp3 or.m4a If third-party applications were used.
- ๐ต.ogg is rare, in some firmware versions for Europe.
Features of the.amr format:
- โ Small file size (about 1 MB per 1 minute of recording).
- โ Low sound quality (mono, 8 kHz).
- ๐ง A codec (e.g., VLC Media Player) may be required to listen to a PC.
To convert.amr to.mp3:
- Download the Audio Converter app from Google Play.
- Select the records files in.amr format.
- Specify MP3 format and quality (128 kbps is recommended).
- Save the new files to a separate folder.
On Redmi 9 with India firmware (MIUI IN), records can be automatically encrypted and not played on other devices, in which case use the official Mi Sound Recorder app for export.
How to transfer recordings to another phone or PC
To safely copy the recordings of conversations:
- On PC: ๐ฅ๏ธ Connect Redmi 9 via USB (File Transfer Mode). ๐ Copy a folder with records (e.g. MIUI/sound_recorder) to your hard drive. ๐ To protect, archive the folder with a password (use 7-Zip or WinRAR).
On another phone.
- ๐ฒ Use Mi Share (a built-in feature of Xiaomi for transferring files over Wi-Fi Direct).
- โ๏ธ Upload your records to the cloud (Google Drive, Mi Cloud) and download to your new device.
- ๐ Send files to yourself via email or messenger (Telegram supports files up to 2 GB).
If the recordings weigh a lot (such as hundreds of hours of conversation), break them down into pieces:
- ๐๏ธ 50 files in one folder (for ease of transfer).
- ๐ฆ Archive groups of files in ZIP (e.g., by dates: 2023_10.zip, 2023_11.zip).
โ ๏ธ Warning: When transmitted via instant messengers (such as WhatsApp), audio quality may deteriorate due to compression. For critical recordings, use cloud services or physical media (a flash drive, SD- card).
Alternative ways to record conversations
If the built-in recording function doesnโt work or doesnโt suit the quality, consider alternatives:
| Method | Pluses | Cons |
|---|---|---|
| ๐ฑ Cube Call Recorder ACR | Recording of both interlocutors, cloud reservation | Requires permissions, may not work on MIUI 14+ |
| ๐ค External recorder (e.g. Sony ICD-UX570) | High quality, independence from the phone | Additional device, inconvenient for spontaneous calls |
| ๐ฌ Conference recording (via second device) | It works on any phone, legally. | Requires a second phone or tablet |
| โ๏ธ Recording via speakerphone + voice recorder | Doesn't require root rights | Low quality, only your voice is recorded. |
For Cube Call Recorder ACR, set up:
- Open the application and go to Settings โ Record format.
- Choose MP3 or WAV for better quality.
- Enable the option to Record from both sides (if available for your model).
- In the Cloud section, set up automatic download on Google Drive or Dropbox.
If you are using an external voice recorder:
- ๐๏ธ Place it next to the phone speaker (10-15 cm)
- ๐ Enable Conference mode in the voice recorder settings for better sound capture.
- ๐ฑ Check the laws of your country: in some regions, recording conversations without the consent of the interlocutor is prohibited.
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In Russia, recording telephone conversations without the consent of the interlocutor is allowed only for personal use (Article 23 of the Constitution of the Russian Federation).