Where to store your call records on Xiaomi Redmi: 5 proven ways to find and recover

Have you been searching for a recording of an important conversation on your Xiaomi Redmi but can't find it? Or have you accidentally deleted an audio file and are now trying to recover it? In this article, we'll look at all possible locations for storing call records, from the standard Dictophone app to hidden MIUI folders, and how to return deleted files using third-party tools.

Redmi smartphones (including Note models) 12 Pro+, Redmi 10C, POCO X5 and others) record calls differently depending on the version MIUI For example, in some firmware, the write function automatically saves files to a folder. /MIUI/sound_recorder/calls/, And in others, it hides them in the Mi Cloud. 2026 year, including changes after updates MIUI 14/15.

Important: If you are using a double SIM-Map or VoIP services (WhatsApp, Telegram Calls), records can be stored elsewhere!

1. Standard Dictator app - the first place to search

Most of the calls on Xiaomi Redmi are saved in the Dictophone app, which is pre-installed on all MIUI devices and automatically records conversations when recording is enabled.

• 📱 Open the app menu and find the Dictophone icon** (or Recorder in English firmware).

If there's no Call Record tab, it means the function is disabled in the settings.

1. Go to Settings → Applications → Recorder → Permissions.
2. Make sure that microphone and storage permissions are enabled.
3. Return to Recorder Settings and enable Auto Record Calls option (if available).

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If the record is not played, try copying the file to your computer and opening it through the VLC Player – sometimes the codecs in MIUI work incorrectly.

Attention! Some models (e.g. Redmi Note 11 Pro with MIUI 13) store call records separately from regular audio files. If you don't see them in the Recorder, check the next section.

2. Hidden MIUI folders: where to search for posts experienced users

The MIUI file system hides some folders from the user by default, and the call records may lie in one of these places:

To see the hidden folders:

1. Connect your phone to your PC via USB (File Transfer Mode).
2. Use a Explorer (such as Total Commander or ES File Explorer) and enable the display of hidden files in the settings.
3. If there is no folder, try searching for the keywords call or rec.

Critical nuance: on models with a MediaTek chip (for example, Redmi) 9A) Records can be saved in.awb format, which is not played by standard players. Mp3 Converter.

3. How to find records through the "Tirector" (for MIUI 14+)

With the new versions of MIUI 14 and MIUI 15, the call recording feature is integrated directly into the Phone app.

• 📞 Open the Phone (Trainer Icon) and go to the Call log.

If the microphone icon is not available, but you are sure the recording was:

1. Press on. ⋮ (three-point) → Settings → Recording calls.
2. Check if Auto Record is enabled and if the tick should be deleted after listening.
3. If you have recorded but not saved, try manually turning on the recording during the next call (the Rec button will appear on the call screen).

Yes, always | Only for important conversations | No, I don't use | I don't know how to turn-->

Attention! On some firmware for Redmi (especially global ones), call recording may be disabled due to legal restrictions (e.g. EU), in which case installing a third-party application (see Section 6) will help.

4.Mi Cloud Cloud Storage: How to Recover Deleted Records

If you enabled sync with Mi Cloud, the call records could automatically be uploaded to the cloud to find them:

1. Open the Settings. → Mi Account → Mi Cloud.
2. Make sure that synchronization is enabled for the Dictator app** or Phone app.

If the data is in the cloud but not on the phone:

• 📥 Download them to PC via the web version of Mi Cloud.
• 🔄 Restart your phone and wait for sync (may take up to 10 minutes).
• 📁 Check the folder. /Download/CallRecord/ — Sometimes files are automatically downloaded there.

Log in to Mi Account on phone | Check synchronization of "Dictophon" | Log in i.mi.com from PC | Find.m4a or.amr files in backups | Download records to the device-->

⚠️ Note: Mi Cloud only stores records for 30 days at a free rate, and if files are older than a month, they could be deleted automatically, in which case only recovery through specialized programs will help (section 5).

5. Recovery of Deleted Records: Programs and Instructions

If the records were deleted accidentally, you can try to restore them using third-party utilities.

Step-by-step instructions for DiskDigger (the most versatile option):

1. Download DiskDigger from Google Play.
2. Launch the app and select Start a simple scan.
3. Check the audio and press OK.
4. After scanning, find files with type names call_20260515_1234.m4a.
5. Click on the file and select Restore (save to the cloud or memory card).

⚠️ Attention: The more you use your phone after deleting the record, the lower your chances of recovery. It's best to start the process immediately after you find a file is lost. If the phone has been reset to factory settings, recovery is almost impossible.

6. Third-party applications for recording and storing calls

If standard MIUI tools don’t suit you (e.g., WhatsApp or Telegram calls aren’t recorded), you can use third-party apps.

• 🎤 Cube Call Recorder ACR — Records all calls, including VoIP, saves to the Google Drive cloud.
• 📱 Call Recorder by Lovekesh – Simple interface, support.mp3 and wav.
• 🔒 Automatic Call Recorder by Appliqato – Automatic Contact Filters.
• 🌐 Boldbeast Call Recorder – It even works on Android 13/14 circumvention.

How to set up Cube Call Recorder ACR (recommended for Redmi):

1. Download the app from Google Play.
2. When you first start, provide all the permissions you have requested (microphone, contact access, storage).
3. In settings, select: Record format → MP3 Quality → High (128 kbps) Storage → Folder on the memory card (for example, /SDCard/CallRecords/)
4. Enable the option to record all calls or add the necessary contacts to the whitelist.

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Third-party applications may conflict with the standard MIUI “Dictorphone.” Before installing, disable automatic recording in your phone settings to avoid duplicate files.

⚠️ Attention: On Android 12+ (including MIUI 13/14) Many of the applications that record calls have stopped working because of Google's limitations. If you have a new firmware version, choose Boldbeast, which uses alternative recording methods.

7. Frequent problems and their solutions

If call records are not saved or are missing, check these points:

• 🔕 No sound in the recording – turn on speakerphone while talking or check the microphone (it may be contaminated).
• 📵 Recording ends - disable Battery Optimization for the Dictator app in the settings.
• 🔄 Files disappear after a reboot – transfer them to a memory card or to the cloud.
• 🚫 Incoming calls are not recorded – check the permissions for the Phone app (Settings) → Annexes → Phone. → Permits → Microphone).

If the problem is not solved, try:

1. Update MIUI to the latest version (sometimes bugs are patched).
2. Reset the settings of the Dictator application (Settings → Applications → Dictator → Storage → Reset).
3. Install an alternative firmware (e.g. Xiaomi.EU) where the recording function is more stable.

FAQ: Answers to Frequent Questions