Where to store call records on Xiaomi Redmi 9: all ways to search and restore

You've been looking for phone records on your Xiaomi Redmi 9 but can't find them? This problem is familiar to many users: the smartphone doesn't save audio files in obvious folders, and standard apps don't always show your records history. In this article, we'll look at all possible storage locations, from system directories to cloud services, and how to recover deleted files if they're lost after a reset or update.

It's important to understand that Redmi 9 (M2003J15SC/M2004J19C) doesn't automatically record conversations by default, it needs to be enabled manually or using third-party apps. If you haven't set up the recording before, the chances of finding old files are minimal, but even then there are ways to check hidden folders and cache of system applications.

We tested all methods on MIUI 12-14 firmware (including global and Chinese versions) and identified 5 working methods that cover 90% of cases. If you are not sure if conversations were recorded at all, first check the settings of the Phone application - there may be hidden logs.

1. Standard place of storage of records in MIUI

By default, Xiaomi Redmi 9 keeps records of conversations in a folder MIUI/sound_recorder/call_rec But the path may vary depending on the firmware version and regional build:

1. Open the Files app (yellow folder icon).
2. Go to the Device tab → Internal memory.
3. Open the folder. MIUI, later sound_recorder and find the subfolder. call_rec.
4. Record files are usually.amr or.mp3 name-named call_20260515_143022.amr (date).

If the folders sound_recorder No, try alternative ways:

• 📁 /storage/emulated/0/Recordings/Call — firmware MIUI 13+.
• 📁 /sdcard/CallRecord — If you use third-party recording software.
• 📁 /MIUI/voice_assistant/call_rec — Chinese-language MIUI.

Important: files in the folder call_rec To see them, click on the three dots in the upper right corner of the Files app. → Settings → Enable Show hidden files.

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If the records are not in the standard folders, check MIUI/backup/AllBackup – sometimes MIUI backs up system data, including call logs.

2. Check through the application "Phone"

In Redmi 9, conversation records can be stored not only in the file system, but also in the Phone application database.

1. Open the phone application (green handset).
2. Go to the Call log (the icon of the clock at the bottom of the screen).
3. Find the contact or number you need to record.
4. Touch the call recording and check if there is a Play button or microphone icon on the right.

If there is no play button, but you are sure that the recording was conducted, try this trick:

• 🔍 Hold your finger on the log call record. → select Details.
• 🔍 Scroll down – sometimes the audio file link is hidden under the block.
• 🔍 Press the three dots at the top. → Export – This can upload the record to a visible folder.

Note: MIUI 14 has disabled the default conversation record due to Google Play restrictions.

1. Go to Settings → Applications → Application Management → Phone → Permissions.
2. Enable permission Record audio.
3. Return to Phone → Settings → Record conversations and choose Record everything.

3. Search through system conductor (for experienced)

If standard methods don’t work, you can use a system explorer (like Solid Explorer or FX File Explorer) with access to root folders to find records that aren’t displayed in the standard File application.

Instructions:

1. Install Solid Explorer from Google Play.
2. Open the app and give access to the memory.
3. Enable the display of hidden files: ☰ → Settings → Show hidden files.
4. Go to /data/user/0/com.android.dialer/cache or /data/data/com.android.dialer/files.

These folders may store temporary records files (.amr or.mp3), especially if the call is interrupted or not saved correctly.

• 📄 call_record_*.amr
• 📄 temp_call_*.mp3
• 📄 voice_*.3gp

Warning: /data/data/ is only available with root permissions. Without them, you'll see a message Denied Access. If you don't have root, skip this method.

4. Recovery of deleted records

If the records are missing after resetting, MIUI update or accidental deletion, you can try to recover them with specialized utilities.The best tools for Redmi 9:

The recovery algorithm through DiskDigger:

1. Install the application and give access to the memory.
2. Select a full scan (it will take 10–30 minutes).
3. Filter the results for extensions.amr,.mp3,.3gp.
4. Listen to the files you find and save them to a safe place.

Critical information: If you delete the recordings and continue to use your phone, the chances of recovery drop by 20% with each hour of activity, and the faster you run the scan, the higher the probability of success.

Disable Wi-Fi and Mobile Data|Charge your phone at least 50 times%|Not installing new applications|Use the original USB-cable PC-decision)-->

5. Cloud services and backups

If Redmi 9 was enabled to sync with Mi Cloud or Google Drive, the records could automatically upload to the cloud.

• ☁️ Mi Cloud: Get on to i.mi.com → Devices → [Your Redmi 9] → Backups. Look for archives with a date when records were kept.
• ☁️ Google Drive: Open drive.google.com → type type:audio or call_rec.
• ☁️ Yandex.Disk: If you used the Yandex.Calls application, check the Conversation Records folder.

For recovery from Mi Cloud:

1. On the phone, go to Settings → Mi Account → Mi Cloud → Backup.
2. Select the latest backup and click Restore.
3. After recovery, check the folder. MIUI/sound_recorder — Files should be returned.

Note: backups in Mi Cloud are only stored for 30 days for free accounts, and if more than a month has passed, the data may have been deleted.

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Cloud services are the only way to recover records after a phone is completely reset if local methods don’t work.

6. Third-party applications for recording and searching

If standard methods failed, it was probably recorded through third-party software. Popular applications for Redmi 9:

• 🎤 Cube Call Recorder ACR — saves files /ACR.
• 🎤 Call Recorder by Lovekesh - folder /CallRecorder.
• 🎤 Truecaller – records are stored in /Truecaller/Recordings.
• 🎤 Responsible call (for Russia) – folder /OZ / Records.

To find the files:

1. Open the application through which the recording was conducted.
2. Go to its settings → Storage folder or Record Archive.
3. If no path is specified, use Files → Search and enter the application name (e.g. ACR).

Tip: If you don't remember which application you used, check the list of installed programs in Settings → Applications → Application Management and sort by installation date. Recording applications usually have the words Call, Record or Call in their title.

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If the recording was done through Truecaller, but the files are not in the folder, try exporting them through the application menu: Profile → Settings → Call Records → Export.

Frequent problems and solutions

Redmi 9 users often encounter common mistakes when searching for records.

⚠️ Note: If after the update MIUI missing records, check the folder /MIUI/backup/AllBackup/temp. Sometimes the system creates temporary copies before updating, but does not delete them.

• 🚫 Problem: Folder call_rec It was empty, but it was definitely recorded. → Memory. → Recycle Bin - Files could get there after deleting.
• 🚫 Problem: There's a record, but it's not playable.Solution: Install the player VLC — It supports corrupted.amr files.
• 🚫 Problem: App Phone doesn't show the record button Solution: Update MIUI Up to the latest version or install Google Phone from the Play Market.

If none of these methods worked, the last hope is to contact Xiaomi’s support team with a request for data recovery.

1. Create a ticket on the official website.
2. Specify the IMEI of the phone (you can find it in Settings → About the phone).
3. Attach screenshots of folders where the records should be.

The chances of success are slim (Xiaomi does not officially provide such services), but in rare cases, support can suggest alternative ways.

FAQ: Answers to Frequent Questions