Owners of Xiaomi, Redmi and POCO smartphones often face the need to save an important conversation, but then can not find the stored audio file in the maze of the file system. A standard voice recorder built into the shell of MIUI or the new HyperOS, by default hides entries in system folders, access to which is limited by Android permissions. This is done to protect user data, but creates difficulties when you need to quickly copy a file or send it to an interlocutor.
To make matters worse, with the release of new versions of Android (especially 11, 12, 13 and 14), Google has tightened security policies by banning apps from free access to shared folders. Call records can now be in different directories depending on the firmware version and region. Understanding the directory structure will help you not lose valuable information and properly organize the storage of the audio archive on the device.
In this article, we will take a closer look at all the possible ways in which the system stores audio, how to change the standard location, and what to do if files are lost after an update, learn how to use built-in memory management tools and avoid common errors when searching for records.
Standard paths to audio files in the shell of MIUI and HyperOS
By default, Xiaomi stores all conversation records in the deviceβs internal memory using a specific folder hierarchy. If youβve never changed your storage settings manually, your files are on a path that starts with the root directory /storage/emulated/0/. However, simply opening the file manager and finding the Recordings folder is not enough, as the nesting of the directories depends on the type of record.
The main storage for calls is usually located at the address MIUI/sound_recorder/call_rec. This is where the files created by the standard Phone application lie. MIUI It is system-based and in some versions of the conductor it may be hidden from random viewing so that the user does not delete important system logs.
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If you donβt see the MIUI folder in the root directory, try using a third-party file manager like Total Commander or Solid Explorer that has access to all memory partitions.
There is also an alternative path that is used in some regions or older firmware versions: MIUI/sound_recorder/. This directory can store not only calls, but also hand-made recordings of the voice recorder, and files here are often sorted by date or have complex alphanumeric names, making it difficult to find the right conversation without listening to first.
β οΈ Note: When connecting a smartphone to a computer through USB-cable in the mode "File transfer" (MTP) Some system folders, including MIUI, It may not be displayed or empty.This is normal Android data protection behavior.
Search for records through the built-in file manager
The fastest way to get to the right audio is to use the File Manager tool, which is preinstalled on every Xiaomi, and it has a special section to categorize files, which eliminates the need to dig into the deep structure of directories. Open the app and pay attention to the top of the screen where the category icons are located.
Click on the folder icon, then select the "Records" or "Audio" section. The system will automatically filter out all the audio files on the device. To find the exact calls, look at the date of creation or the name of the file, which often contains a phone number or contact name. If there are too many files, use the "change time" sorting function.
In newer versions of HyperOS, the interface may have changed, and the "Records" category is sometimes hidden in submenu "Documents" or "Other." If the automatic sorting doesn't work, go to internal memory viewing mode and manually open the path. MIUI β sound_recorder β call_rec. Here you will see a list of all saved dialogs.
- π Open the "Conductor" application on the main screen.
- π Click on the folder icon in the top toolbar.
- π Select the category "Records" or go to "Internal Memory".
- π Find the file. MIUI further sound_recorder.
For ease of handling large amounts of data, you can use file extension search. Type.m4a or.aac Explorer in the search box, which are modern formats in which Xiaomi recorder retains high quality audio. Old records can have the.mp3 extension if the appropriate quality was selected in the settings.
Configure automatic recording and file format
Before you search for files, it makes sense to set up the recording process itself so that you don't have any problems with search or sound quality in the future. The Phone app (green handset) has a hidden settings menu that is available through three points in the corner of the screen, and you can activate the automatic recording function for all incoming and outgoing calls.
Special attention should be paid to the choice of recording format. In the call recording settings menu, you can switch between MP3 and AAC formats. AAC format provides better sound quality with a smaller file size, which is critical for devices with limited memory. However, compatibility with older media players on PCs may be lower.
Call settings β Call recording β Recording formatYou can also set up cloud sync on this menu, and if you enable sync with Xiaomi Cloud or Google Drive, copies of conversations will automatically be uploaded to the Internet, which will save your data in case you lose your phone, but you will need a stable Wi-Fi connection.
βοΈ Set up the perfect recording
β οΈ Warning: Recording telephone conversations without warning may violate your country's laws. Always inform the other party that the conversation is being recorded.
Failures to access folders in Android 11, 12, 13 and 14
Since Android 11, Google has implemented Scoped Storage, which has dramatically changed the rules for applications to access the file system. Previously, any file manager could read any folder, now access to Android/data and system directories is strictly limited, and this also affected Xiaomi users, who suddenly stopped seeing their call records when connecting to a PC.
If you connect your phone to your computer and you see an empty folder or an access error, it means that the MTP protocol has no rights to read the protected area, and the solution is to use a wire built into the phone to copy files to a public folder, such as Download or Music, from where they can be safely picked up on the computer.
Another problem is cleaning the cache. Some users, trying to make room, use aggressive cleaners that can accept the folder. sound_recorder For garbage, if it's not marked as important, add a folder with records to the "Security" exceptions to avoid this".
| Android version | Access via USB | Access via Wi-Fi | Features |
|---|---|---|---|
| Android 10 and below | Full access | Full access | Old file system, no restrictions |
| Android 11 | Limited. | Full access | Implemented Scoped Storage |
| Android 12-13 | Prohibited for system folders | Full access | Enhanced privacy protection |
| Android 14+ | Strictly limited. | Requires permits | Additional security checks |
How to get around the access restriction through ADB?
Use of third-party applications for recording
In some regions (e.g. Europe or India), native call recording may be blocked by the manufacturer due to local laws, in which cases Xiaomi users are forced to resort to third-party solutions from the Google Play Market. Popular applications such as Cube ACR, Automatic Call Recorder or Call Recorder - ACR work independently of the system recorder.
Third-party programs often save files in their own directories to avoid conflicts with the system.Typical can look like /storage/emulated/0/CallRecorder/ or /storage/emulated/0/AutomaticCallRecorder/. It is important to check the save path in its settings immediately after installing such an application, since it may not be obvious by default.
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Third-party applications may require special accessibility permissions (special features) to correctly record sound in new versions of Android.
The quality of recording through third-party software can vary. If you hear silence instead of the voice of the interlocutor, try changing the sound source in the application settings to "Voice Call (uplink/downlink)" or "Microphone." Xiaomi smartphones with a MIUI shell sometimes require you to turn off the option "MIUI Optimization" in the developer menu so that the third-party recorder gets deep access to the audio stream.
- π± Download the verified application for recording calls.
- π± Provide all the requested permissions (microphone, phone, memory).
- π± Make a test call and check for the file.
- π± Set up the format and quality of the entry in the application menu.
Recovering Deleted Call Records
Accidentally deleting an important conversation is a bad situation, but often files can be recovered if you act quickly. There is a shopping cart in the MIUI and HyperOS shell in the Records or Recorder app, where deleted files are stored for 30 days. Check this section first before using sophisticated methods.
If you don't have a file in the Recycle Bin, you can try using Xiaomi Cloud. Go to i.mi.com from your computer, log in to your account and check the "Dictorney" section. If sync is enabled, you can save a copy of the deleted file. It's also worth checking Google Drive where the backups may have gone.
For more complex cases, there are programs for data recovery from Android, such as DiskDigger or Dr.Fone, which scan the internal memory for residual file traces, and the effectiveness of such programs depends on how much the memory was overwritten with new data after deletion.
β οΈ Note: When using data recovery software, do not write anything new to your phone so as not to overwrite the memory sectors where the deleted file is stored.