You had an important phone conversation on Xiaomi Redmi 10 Pro, but don't remember if you turned on the record? Or saved the call, but now you can't find it in the memory of the device? This problem is familiar to many users of Xiaomi smartphones - standard applications for recording conversations often hide files in non-obvious folders, and the auto record settings work unintuitively.
In this article, weβll look at all the possible places Redmi 10 Pro can store call records, from the built-in Call Recorder app to hidden system folders, how to enable automatic recording, where to search for files manually through the file manager, and what to do if the Suddenly record disappeared after the MIUI update, and how to restore deleted records using specialized utilities.
Feature of Redmi 10 Pro (model) 21061119AG) The fact that he works on the base MIUI 12.5/13 shelled over Android 11/12, where the logic of storing records is different from pure Android, for example, files can be duplicated in folders. MIUI/sound_recorder Recordings and recording settings are hidden in the phone settings menu β We've taken all of these nuances into account.
1. Standard Call Recording app on Redmi 10 Pro
The first place to look for records is the built-in Call Recording app** (a microphone icon on a red background) preinstalled on all Xiaomi smartphones with MIUI and automatically saves calls if the feature is activated.
To open the list of records:
- π± Open the phone application (green handset).
- π Click on three dots in the upper right corner β Select the Records of Conversations.
- π If there is no item, check the folder. MIUI/sound_recorder/calls through any file manager (more on that in the next section).
Note: if you did not manually record the call (Write button in the call interface), the automatic recordings may not be saved. To fix this, activate the function in the settings:
β οΈ Note: In some regions (e.g. the EU), automatic call recording is disabled by default due to privacy laws.On Redmi 10 Pro with global firmware (MIUI Global) this option can only be enabled manually.
To turn on the auto record:
- Open Settings β Special Opportunities β Record conversations.
- Activate the Automatic Recording Switch.
- Choose which calls to record: All, outgoing or incoming only.
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If you donβt have βRecord Conversationsβ in your settings, update the Phone app via Google Play. On some versions of MIUI, the feature is hidden in Settings β Apps β Phone β Resolutions β Recording Sound.
2. Search for records through the file manager
If a standard app doesn't show recordings or you deleted them, the files can still be stored in the phone's memory. On Redmi 10 Pro, they're usually in one of three folders:
| folder | Way | File format | Notes |
|---|---|---|---|
| MIUI/sound_recorder | /storage/emulated/0/MIUI/sound_recorder/calls | .m4a or.amr | Main folder for recordings with MIUI 12+ |
| Recordings | /storage/emulated/0/Recordings | .mp3 or.wav | Old records or files from third-party applications |
| CallRecordings | /storage/emulated/0/CallRecordings | .3gp | Rarely, but found on firmware for India |
To find these folders:
- Open any file manager (such as Google Files or Mi File Manager).
- Go to the root directory (/storage/emulated/0/).
- Enable the display of hidden folders (in Mi File Manager: three dots β Settings β Show hidden files).
- Look for folders from the table above. Record files are usually named by template: Call_20260515_143022.m4a (date + time).
If there are no folders, check the external memory card (if installed). MIUI Sometimes it saves the record there by default. The path will be similar, but it starts with /storage/XXXX-XXXX/ (where XXXX β ID yours SD-map).
Check the Recycle Bin in the File Manager|Make sure that the record is not saved in the cloud (Mi Cloud)|Try searching for a keyword "Call_" or "Record"|Check the Download folder if the record has been downloaded-->
3. Cloud services: Mi Cloud and Google Drive
MIUI can sync conversation records with Xiaomiβs Mi Cloud by default, and if you enabled this feature, files could automatically fly to the cloud even if they werenβt in local memory.
To check:
- π Open the Settings. β Xiaomi account β Mi Cloud.
- π Scroll down to the Call Records section (if no item β sync is disabled).
- π₯ Click Sync to download the recordings back to your phone.
Also, records may be saved to Google Drive if you use third-party recording apps (such as Cube Call Recorder or ACR).
- Open Google Drive β Menu β Recycle Bin (sometimes files get there after deletion).
- Use the search for type:audio "call".
β οΈ Attention: Xiaomi encrypts your Mi Cloud records, and if you reset your phone to factory settings, you can only restore them through the same Xiaomi account that was previously linked.
4. Third-party applications for recording calls
If you installed alternative recording programs (such as Cube Call Recorder, ACR, or Call Recorder by Lovekesh), the files may be stored in their own folders.
- π /storage/emulated/0/CubeBackups β Cube Call Recorder.
- π /storage/emulated/0/ACR β for ACR (file extension).
- π /storage/emulated/0/CallRecordings β for most other applications.
The peculiarity of third-party applications is that they often do not depend on the system settings of MIUI. For example, even if the MIUI disabled auto record, Cube Call Recorder can continue to save calls on its schedule.
To check which app recorded the calls:
- Open Settings β Applications β Application Management.
- Sort the list by Permissions and find apps with access to the Microphone and Phone.
- Run suspicious programs and check their internal record stores.
How to distinguish a record from a standard Xiaomi application and a third-party one?
5. Recovering Deleted Records of Conversations
If you accidentally delete a record, you can try to restore it. On Redmi 10 Pro, specialized utilities will do this, but it is important to act quickly - the more you use the phone after deleting, the lower the chances of recovery.
Recovery methods:
- π§ DiskDigger (free version only searches for photos, but paid version supports audio).
- π§ Recuva (requires root access for deep scanning).
- π§ EaseUS MobiSaver (works without root, but does not restore all formats).
Instructions for DiskDigger:
- Install the app from Google Play.
- Select Full Scan (requires root).
- Check the audio box and click Next.
- After scanning, filter the results for.m4a,.amr,.3gp extensions.
- Save the files found to a safe place (for example, on a PC).
β οΈ Warning: Do not save recovered files back to your phone, which can overwrite the remaining scraps of deleted data.
A critical nuance for the Redmi 10 Pro: if the phone uses the F2FS file system (rather than ext4), the chances of recovering audio files are lower by 30-40%.
6.Why records are missing and how to prevent it
Redmi 10 Pro users often experience recordings suddenly disappearing, and here are the main reasons and ways to avoid them:
| Problem. | Reason. | Decision |
|---|---|---|
| Records disappear after MIUI update | Resetting the cache of the application Phone or Recording conversations | Before updating, copy the folder sound_recorder PC-only |
| Files are empty (0 bytes) | Recording error due to memory shortage or microphone failure | Clean 1-2 GB of memory and reboot your phone |
| Records are terminated in 5-10 minutes. | Limitation MIUI Duration of recording (for battery saving) | Use third-party apps without limits |
To minimize the risk of loss of records:
- π Copy the folder regularly sound_recorder PC-based.
- π± Turn off battery optimization for Record conversations app (Settings) β Battery β Optimizing the battery).
- π οΈ Install an alternative launcher (like Nova Launcher) if the standard application is available. MIUI floundering.
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On Redmi 10 Pro with MIUI 13+, records are automatically deleted after 30 days unless sync with Mi Cloud is enabled. To cancel this, go to Settings β Storage β Auto Clean β Disable for recording conversations.