Where to look for phone records in Xiaomi: all ways + hidden folders

Did you have an important phone conversation, turn on the record, but now you can't find the file? Or accidentally delete the audio of the call on Xiaomi and want to restore it? The problem is that smartphones of this brand store records not where many expect. Depending on the version of MIUI, the phone model (Redmi Note 12, POCO X5, Xiaomi 13T, etc.) and the way of recording (built-in voice recorder, phone application, third-party programs) the path to files can be radically different.

In this article, we’ll look at all the possible places to store conversation records, from obvious folders to hidden system directories where Xiaomi sometimes hides files, and why records can disappear after a MIUI update, how to back them up automatically, and what to do if an audio file is corrupted. For convenience, we’ve compiled up-to-date data on Xiaomi models from 2020-2026.

1. Standard storage location: Records folder in the Phone app

If you recorded the conversation directly through the built-in Phone app (the handset icon on the home screen), the most likely storage location for the file is the device's internal memory.

/storage/emulated/0/MIUI/sound_recorder/call_rec/

To get there:

• 📱 Open any file manager (such as Xiaomi Files or Google Files).
• 🔍 Go to the Internal Memory section → MIUI → sound_recorder → call_rec.
• 🎧 Record files are usually formatted.m4a or.amr and named by template: Rec_YYYYMMDD_HHMMSS (where YYYYMMDD — date, HHMMSS — time).

Important: On some models (POCO F4, Redmi 10C) file miui_sound_recorder instead sound_recorder. If you do not find it, check the hidden files (turn on the display in the file manager settings).

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If there are many records, sort the files by the date of the change – it is easier to find the right conversation.

2.Alternative paths: where else Xiaomi can save records

Not all records are in the standard folder, and depending on the MIUI version and regional firmware, files may be stored in different directories:

If your model is not listed in the table, try searching the file manager. Type in the search box keywords:

• 🔎 call_rec
• 🔎 Rec_ (accentuated)
• 🔎.amr.m4a

3. recordings through a voice recorder: where to look if you did not call through the "Phone"

Many users include recording the conversation not through the Phone app, but through a standard Sound Recorder, in which case the files are stored in a different folder:

/storage/emulated/0/Recordings/

Features:

• 📁 The files are called Recording_YYYYMMDD_HHMMSS.
• 🔊 Format - usually.m4a (of high quality) or.mp3.
• ⚠️ If the recording was made during the call, there may be silence at the beginning of the file (the recorder is turned on with a delay).

On the POCO F3 and POCO X3 Pro models with custom firmware, recordings of the recorder can be stored in /storage/emulated/0/PocoRecorder/.

4. Hidden records: system folders and why they are not visible

Sometimes Xiaomi saves entries in hidden system directories that don't show up without special settings.

/storage/emulated/0/Android/data/com.miui.voiceassist/files/

/storage/emulated/0/Android/obb/com.android.incallui/

To see these folders:

1. Open a file manager (e.g. Solid Explorer or FX File Manager).
2. In the settings, enable the option “Show hidden files”.
3. Follow one of the paths indicated.

⚠️ Note: Delete or modify files in folders /Android/data/ and /Android/obb/ It can cause system applications to crash. Do not edit them without backing up!

5. If records are missing: causes and methods of recovery

Xiaomi conversation records may disappear for several reasons:

• 🔄 Update MIUI: After major updates (for example, with the MIUI 13 on MIUI 14) system folders are sometimes reset.
• 🗑️ Clearing the cache: The Phone or Recorder app could have deleted temporary files.
• 📱 Reset: After Hard Reset, all user data is erased.
• 🛠️ Memory Optimization: The Security App’s “Bulk Cleanup” feature can delete old records.

How to recover deleted records:

1. Use data recovery software: DiskDigger, Recuva (requires root access for deep scanning).
2. Check backups in Google Drive or Mi Cloud (if sync was enabled).
3. Contact Xiaomi Service Center – sometimes records remain in service memory (relevant for models with eMMC memory).

Check the Recycle Bin in the File Manager|Turn off memory optimization in settings|Do not write new files (so as not to overwrite deleted data)|Make a backup of current files-->

6.How to enable automatic record saving in the cloud

So, to keep your important conversations in check, set up an automatic upload of records to the cloud.

1. Open the phone app» → ⋮ (three-point) → Settings → Recording of conversations.
2. Enable the option “Auto-Save in Mi Cloud” (requires authorization in your Xiaomi account).
3. Select a folder to sync (e.g. Mi Cloud/Call Recordings).

Alternatively, use Google Drive:

• 📁 Install AutoSync from Google Play.
• 🔗 Set up folder sync. /MIUI/sound_recorder/call_rec/ cloudy.
• 🔄 Set an automatic download schedule (for example, once a day).

⚠️ Note: Conversation records may contain personal data, and store it in the cloud with encryption enabled (e.g., in Mi Cloud, use Private Mode»).

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Automatic cloud sync is the only reliable way to save records when a phone drops or breaks.

7. Frequent mistakes and how to avoid them

Xiaomi users often face typical problems when working with conversation records:

If you use POCO or Redmi with custom firmware (like Pixel Experience), standard recording methods may not work.

• 🛠️ Install alternative call recording software (e.g. Boldbeast Call Recorder).
• 🔧 Check firmware compatibility with the recording function (on forums) XDA Developers often put out patches).

FAQ: Answers to Frequent Questions