Where on Xiaomi Redmi Note 9S store conversation records: 5 places to search + recovery instructions

Have you recorded an important conversation on the Xiaomi Redmi Note 9S, but can't find it? Or accidentally deleted an audio file and want to recover? In this article, we'll look at all possible storage locations for call records on this model, from standard folders to hidden system directories, and how to set up automatic saving and avoid data loss in the future.

Redmi Note 9S (codename curtana) is based on MIUI, and the location of the records here depends on the way they are created: through an embedded voice recorder, the Calls app, third-party programs or cloud services. We analyzed all scenarios and collected current data for MIUI 12-14 firmware (including global and Chinese versions).

Important: If you used a third-party application (like Cube Call Recorder or ACR), the search algorithm will be different — read about this in a separate section. And if the record is lost after resetting, go straight to the block about data recovery.

1. Standard Storage: Records folder in internal memory

By default, MIUI saves conversation records made through the built-in voice recorder or the Calls app recording function to the folder:

/storage/emulated/0/Recordings/

Or its alternative path (depending on the firmware version):

/storage/emulated/0/MIUI/sound_recorder/

To find her:

1. Open the Files app** (yellow folder icon).
2. Go to the Category tab → Audio.
3. Scroll down to the Records section and all saved files with the.m4a or.amr extension will be displayed here.

🔍 How do you tell call records from regular voice notes? Talk files are usually in the title:

• 📞 Call_ + date and time (e.g, Call_20260515_143022.m4a).
• 🎤 Rec_ + telephone number (if the record is linked to the contact).
• 🔊 Voice_ — for notes made through a dictaphone.

⚠️ Note: If the Recordings folder is empty but you have accurately recorded conversations, check the settings of the Calls app. MIUI Call recording is disabled by default due to legal restrictions.

2. System folders: where MIUI hides hidden files

If the record doesn't appear in a standard folder, it could have been saved in one of the hidden directories. Xiaomi sometimes uses alternative paths for service data.

🔎 How to see hidden folders? in the Files app»:

1. Click on the three dots in the upper right corner → Settings.
2. Activate the option to show hidden files.
3. Go back to the root directory (/storage/emulated/0/) and check the folders from the table.

On the Redmi Note 9S with MIUI 13+ firmware, recordings via the Calls app can be saved to the Mi Cloud automatically, even if you haven't manually enabled this option.

💡

If you connected your smartphone to your computer, the records could be copied to this computer\Redmi Note 9S\Internal Drive\Recordings. Check it through Windows Explorer or macOS.

3. Cloud services: Mi Cloud, Google Drive and others

Xiaomi integrates call recording with cloud services, but the algorithm depends on the region and version of MIUI.

• 🌐 Mi Cloud: Open Settings → Mi Account → Mi Cloud. Check the Records section or Audio. If there are no files, try logging in via your browser: i.mi.com → Cloud. → Records.
• ☁️ Other Clouds: If you used Dropbox, OneDrive or Yandex.Disk, look for files with the extension.m4a or.

⚠️ Important: In some countries (e.g. the EU) MIUI Blocks recording of calls due to privacy laws.If the feature is not available, try third-party apps (see Section 5).

4. Recovery of deleted records: 3 working methods

If the record is missing after resetting, updating MIUI, or accidentally deleting, try these methods:

Method 1: Through the basket in the application "Files"

MIUI stores deleted files in the Recycle Bin for 30 days to recover:

1. Open the "Files" → Categories → Recycle Bin.
2. Find the record by name (use an audio filter).
3. Press the file. → Restore.

Method 2: Recovery programs (without root)

Use applications like DiskDigger or Recuva (for PCs).

Connect the Redmi Note 9S PC-to-PC file transfer mode|Install DiskDigger on your computer|Select the smartphone disk in the program|Check the audio files with a tick (.m4a,.amr)|Press Scan.|Save the records found on PC-->

📌 Note: The less you use your phone after deleting, the better the chances of recovery. New data overwrites deleted files.

Method 3: Through ADB (for power users)

If the record is not displayed in the file manager but takes up space in memory, it can be extracted via ADB:

adb shell


su




find /storage/emulated/0/ -name ".m4a" -o -name ".amr"

This team will find all the audio files on the device. Copy them on the PC:

adb pull /storage/emulated/0/Recordings/ C:\Redmi_Backup\

⚠️ Attention: To work with ADB Developer mode is required (Settings) → The phone. → Version. MIUI → Press 7 times) and debug on USB. Wrong commands can damage the system!

5 Third-Party Apps: Where to Look for Records from Cube ACR, Boldbeast, and Others

If you use alternative call recording software (such as Cube Call Recorder, Boldbeast, or ACR), the files are stored in their own folders:

🔧 How do you change the save folder in third-party apps? For example, in Cube Call Recorder:

1. Open the application → Settings → folder records.
2. Choose the internal memory or SD-map.
3. Manually specify the path (e.g. /storage/emulated/0/MyCalls/).

On the Redmi Note 9S with Android 10+, third-party call recording apps may not work due to Google restrictions.Solution: install MIUI 12.5 Enhanced or use VoIP-enabled apps.

6.Setup automatic call recording on Redmi Note 9S

To avoid manually searching for records, set up automatic saving:

Through the standard Calls app

In MIUI 13/14, the recording function can be hidden to enable:

1. Open “Calls” → click on three points → Settings.
2. Select Call Record (if no item, see spoiler below).
3. Activate the Automatic Recording option.
4. Specify which calls to record: All, outgoing or incoming only.

Through Google Drive (automatic backup)

To save the data to the cloud:

1. Open Settings → Google → Backup.
2. Enable Backup in Google Drive.
3. In the Application Data section, find “Calls” and activate synchronization.

💡

On the Redmi Note 9S with MIUI 14, call records are saved by default in.m4a (AAC) format. For compatibility with other devices, convert them to.mp3 through applications like Audio Converter.

7. Frequent problems and solutions

Redmi Note 9S users often face the following difficulties:

• 🔇 Recording does not begin: Check if the microphone is turned off in the privacy settings (Settings) → Confidentiality → Permits → Microphone: Make sure the Calls app has access to memory (Settings) → Annexes → Calls. → Permits).
• 📱 Files are not displayed in the gallery: Audio files are not indexed as media. Use a file manager or specialized players (for example, use a file manager or a file manager, VLC).
• ☁️ Not synced with Mi Cloud: Check if Sync is enabled in your Mi Account settings. Update the Cloud app to the latest version.
• 🔋 Recording ends: Turn off battery optimization for Calls app (Settings) → Battery → Optimizing the battery → All applications → Calls. → No restrictions).

🛠️ If nothing helps: Reset the Calls app settings (Settings) → Annexes → Calls. → Warehouse → It'll bring back the standard recording parameters.

FAQ: Answers to popular questions