Where Xiaomi Redmi Note 7 stores phone records: system folders, apps and hidden directories

Xiaomi Redmi Note 7 is still a popular smartphone due to the balance of price and performance, but its owners often face one problem: where do the recordings of conversations disappear? Unlike modern flagships, where everything is synchronized with the cloud, it depends on the settings, the version of MIUI and even the way of writing. In this article, we will not just list the standard folders, but analyze all possible scenarios – from the built-in voice recorder to third-party applications, and also tell how to find files if they “disappear” after an update or reset.

It's important to understand that Redmi Note 7 calls can be stored in different places depending on how they were made. System recorder, Phone app, third-party programs like Cube Call Recorder, each has its own way of saving. Moreover, after upgrading to MIUI 12/13, the storage logic may have changed, and the old instructions stopped working. We tested all the current methods on firmware from 2023 to 2026 to give accurate answers.

1. Standard storage locations for MIUI records

If you used Xiaomi's built-in conversation recording tools, the files must be in one of the system folders, but their location depends on the MIUI version and regional firmware.

• 📁 folder MIUI/sound_recorder — The standard place for recordings from the built-in recorder. → MIUI → sound_recorder.
• 📱 CallRecord folder – here are stored records made through the Phone app (if the feature is enabled in the settings). → CallRecord.
• 🔊 Recordings folder is an alternative location for some versions MIUI 10–11. Often hidden, so you will need to enable the display of hidden files.

To see hidden folders, open any file manager (such as Mi File Explorer), click on the three dots in the upper right corner and select Settings → Show hidden files. If there is no folder, then the records are either saved elsewhere or deleted.

⚠️ Attention: On the Redmi Note 7 with MIUI 12.5+ Phone records can be automatically deleted after 30 days if you do not turn off this option in Settings → Annexes → Phone. → Storage of records.

2.Where to look for records made through the Phone app

Many users do not realize that the Xiaomi Redmi Note 7 has a built-in call recording feature hidden in the settings of the Phone app, and if you activate it, the files are saved by the following way:

Internal memory → Android → data → com.android.server.telecom → files → call_recordings

However, access to this folder is limited: without root permissions, you will only see it through a ROOT-enabled file manager (like Root Explorer) or after connecting your phone to your PC. An alternative way is to use the MiXplorer app with superuser mode enabled.

If the folder is empty, check:

• 🔄 Was the recording enabled in the settings: Phone → Settings → Recording calls.
• 🗑️ Have files been deleted automatically (see the warning above).
• 📲 Are there any records on SD-map (if installed).

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If the entries are not displayed in the gallery, but the folder with them exists, try moving the files to Internal Memory → Download – this will force the system to index them again.

3. recordings from third-party applications: Cube Call Recorder, ACR and others

Popular call recording apps like Cube Call Recorder, ACR (Another Call Recorder) or Boldbeast save files in their folders.

If you used one of these apps but the folder is empty, check:

1. Is the auto-remote disabled in the application settings?
2. Whether files are saved to the cloud (e.g. Google Drive or Dropbox if sync is configured)
3. Have you reset your application after the MIUI update?

Check the application folder in Internal Memory

Make sure the record is not disabled in the application settings

Look at cloud services (Google Drive, Dropbox)

Try recovering files via DiskDigger or Recuva (if deleted)

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4.How to find records if they "disappeared" after an update or reset

One of the most common problems is that records disappear after a MIUI update or factory reset, and there are many reasons:

• 🔄 Update rewritten system folders.
• 🗑️ Files were deleted as "junk" by the Security Optimizer.
• 📱 Folders moved to SD-A map that is now unrecognizable.

Here's what we can do:

1. Check the Recycle Bin: MIUI has a system basket where files are stored for 15 days. Path: Files → Recycle Bin.
2. Use recovery software like DiskDigger, Recuva (on PC) or Dumpster (on your phone) to scan memory for deleted files.
3. Check backups: If you’ve used Mi Cloud, check Backups → Local Backups.

⚠️ Note: If you have done a reset through Settings → Additionally. → Recovery and reset, the records stored in the internal memory, are permanently deleted, the only chance is to connect the phone to the PC and scan the memory with programs like EaseUS MobiSaver before the first reboot after the reset.

5. How to change the place of record retention (on the SD-map)

By default, the Redmi Note 7 saves the records to internal memory, but it can be quickly filled in to redirect the files to the internal memory. SD-Map or cloud, follow the instructions:

For the built-in recorder:

1. Open the Dictaphone app.
2. Click on the three dots in the upper right corner → Settings.
3. Select the Conservation Folder → point the way SD-map (e.g., map, /storage/XXXX-XXXX/CallRecords).

For Cube Call Recorder:

1. Launch the application → Settings.
2. Go to the Records Folder.
3. Choose another place and point the way to SD-map.
4. Activate the Save to the Cloud option if necessary.

To sync with Google Drive:

• 📁 Install the Automate or FolderSync app.
• 🔄 Set up automatic copying of the folder with records to the cloud.
• 🔒 Make sure there is enough space on Google Drive (records take up a lot of space).

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If you keep records on SD-Format the map in exFAT format or FAT32 — This will reduce the risk of file loss when retrieving the card.

6.Why records may not be saved and how to fix it

Sometimes users complain that the call record is not working or files are not saved, and here are the most common reasons and solutions:

If the problem is not solved, try:

• 🔄 Reinstall the recording application.
• 📱 Update MIUI Up to the latest version (sometimes bugs are fixed in new builds).
• 🛠️ Reset the Phone app settings (but this will delete all previous records!).

7. How to protect records from deletion or leakage

Records of conversations may contain sensitive information, so they need to be protected.

• 🔒 Encryption: Use applications like Cryptomator or ES File Explorer ("Encrypt" function) to block access to the folder with records.
• 📁 Hidden folders: Rename the entries folder by adding a point (such as.MyRecords) to the beginning so that it doesn’t appear in a standard explorer.
• ☁️ Cloud redundancy: Set up automatic uploads to Google Drive or Mega with two-factor confirmation enabled.
• 🚫 Deletion prohibition: In Mi File Explorer, you can prevent changing files (long press). → Properties → Permits).

Important: On the Redmi Note 7 with MIUI 12.5+, system applications (such as Phone) can ignore folder resolutions, so use third-party voice recorders with encryption for reliability.

⚠️ Note: In some countries, recording calls without consent is prohibited by law.

FAQ: Frequent questions about the recordings of conversations on Xiaomi Redmi Note 7