Where Xiaomi Stores Phone Records: All Ways to Find and Store Audio

Have you ever tried to find an old recording of an important conversation on your Xiaomi but couldn't remember where it went? Or suddenly found that the call recording app isn't saving files where you expected? The problem is that MIUI-based smartphones store audio recordings in non-obvious places -- and their location depends on the firmware version, the phone model, and even the application used to record.

In this article, we’ll look at all the options available, from standard folders in internal memory to cloud storage to hidden system directories, how to find records on Redmi Note 12, POCO X5 or Mi 11, even if they’ve been deleted, and why files sometimes disappear after a MIUI update and how to avoid them.

Standard storage locations for Xiaomi records

By default, the Call Recorder app (built into MIUI) saves audio files to one of two folders:

• 📁 /storage/emulated/0/Recordings/CallRecord/ — The main folder for most models (e.g. Redmi) 10 or POCO F4).
• 📁 /storage/emulated/0/MIUI/sound_recorder/call_rec/ — Alternative path for older versions of firmware (up to) MIUI 12).
• 🔊 /storage/emulated/0/Downloads/ — This may include records if you have used a third-party application (e.g. Cube). ACR).

To check these folders:

1. Open Files (the standard file manager of Xiaomi).
2. Go to the Category section → Audio or Internal Memory.
3. Enable the display of hidden files (click on) ⋮ → Settings → Show hidden files).

If the Recordings folders or MIUI/sound_recorder It's not there, it doesn't mean there's no records, it's probably saved in the cloud or moved to another location after the system update.

Cloud storage: where else can there be records

Xiaomi is actively integrating its devices with cloud services, and call records are no exception. Even if you didn't turn on manual backups, the system could automatically upload audio files to:

• ☁️ Mi Cloud is Xiaomi's standard cloud. Records can be stored in the Backups section → Application data → Recording calls.
• ☁️ Google Drive – if you used the Google Phone app to record (relevant for Android One models, such as Mi) A3).
• ☁️ Yandex.Disk or Mail.ru Cloud – if you configured automatic synchronization through third-party applications.

To check out Mi Cloud:

1. Open your Settings → Xiaomi Account → Mi Cloud.
2. Go to Backups and select the latest copy.
3. Check the Application Data section → com.android.incallui (for standard entry) or com.miui.voicerecord.

⚠️ Note: If you reset your phone to factory settings without detaching your Mi Cloud account, your records may have stayed in the cloud, but you will be blocked from accessing them before you log in to the same account.

Third-party clouds (like Google Drive) are checked through their official apps. In Google Drive, records are usually stored in the Call Recordings or Backups folder.

How to find records if they are “disappeared” after the MIUI update

One of the most common problems is that after updating the firmware (for example, from MIUI 13 to MIUI 14), the folder with the records is empty, although the files were there before.

• 🔄 The system moved the files to a new location (for example, from the /MIUI/sound_recorder/ into /Recordings/CallRecord/).
• 🗑️ The folder has become hidden or has been renamed.
• 📱 Call Recording app dropped and now saves files under a different name.

To restore access:

Check out the new folder /Recordings/CallRecord/

Enable the display of hidden files in the file manager

Install an old recording app (if the update resets settings)

View backups in Mi Cloud-->

If files are missing from the folder, but they occupy disk space (check in Settings → Storage), try:

1. Connect the phone to your PC and scan the memory with Recuva or DiskDigger.
2. Use Files by Google (it finds junk files, including lost records).

⚠️ Warning: Do not write new files to your phone until you have recovered the recordings! New data can overwrite deleted audio files.

Hidden system folders: where to look for records from third-party applications

If you use a third-party application, rather than a standard Call Recorder app (such as Cube Call Recorder ACR, Call Recorder by Lovekesh or Boldbeast), files may be stored in non-obvious places.

A feature of third-party applications is that they often save records in restricted folders to see:

1. Use a file manager with root rights (such as FX File Explorer or Solid Explorer).
2. Or connect your phone to your PC and enable File Transfer (MTP) mode.

Important: some applications (like Boldbeast) encrypt recordings to protect them, and you need to use the built-in player of the same application to listen to them.

How to Keep Records Long: Backup and Export

To avoid losing important audio files, set up automatic backups. Here are the best ways to:

• 🔄 Mi Cloud: Enable data reservations for com.android.incallui in Settings → Xiaomi account → Mi Cloud → Backup.
• ☁️ Google Drive: Use the Google One app to copy folders /Recordings/.
• 💾 Local copy: regularly transfer files to a PC or external drive (for example, through Debugging by USB).
• 📤 Export by email: Send important entries to your email directly from the file manager.

For automatic synchronization:

1. Install the FolderSync or Sync by BitTorrent app.
2. Configure the task to copy /Recordings/CallRecord/ to Google Drive or Dropbox.
3. Set a schedule (for example, daily copying at 2:00 a.m.).

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If you record important conversations often, create a separate folder on Google Drive and set up automatic uploads there, so you can access them even if the phone breaks.

What to do if records are deleted: data recovery

If files have been deleted, don't panic, you can recover them. The rule is, don't write new data to your phone so you don't overwrite deleted records.

• 🔍 PC software: Recuva, EaseUS Data Recovery, DiskDigger. Connect your phone to mode MTP And scan your internal memory.
• 📱 Mobile apps: Dumpster, Undeleter, only work if files have been deleted recently.
• ☁️ Cloud Backups: Check Mi Cloud or Google Drive for older versions of files.

Instructions for DiskDigger:

1. Install the app from Google Play.
2. Select Full Scan (requires root for deep search).
3. Filter the results by extensions:.amr,.mp3,.m4a.
4. Save the recovered files to SD-map.

⚠️ Warning: Free versions of recovery software (such as Recuva) often don’t find files deeper 1-2 For serious cases, use paid tools like Dr.Fone.

Call Recording Settings: How to Change the Save Place

If you don't like the standard location, you can change it.

1. Open the Call Record app (or third-party if you use it).
2. Go to Settings → Save folder.
3. Choose one of the options: 📁 Internal memory (by default). 💾 SD-map (if installed). ☁️ Cloud (for automatic downloading).

For third-party applications (such as Cube ACR):

1. Open the application settings.
2. Find the Storage or Save Location section.
3. Specify a new path, for example /storage/emulated/0/Downloads/CallRecords/.

If you want to keep the records on SD-map, take note:

• The card must be formatted as internal memory (in Settings). → Warehouse → SD-map).
• Some applications (such as Boldbeast) require additional permissions to write to SD.

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Changing the location of the records will help you avoid losing files when you reset your phone or update it. MIUI. It is best to choose the cloud or SD-map.

FAQ: Frequent questions about Xiaomi call records