Why Xiaomi Call Records Are Hard to Find
You turned on a recording of a conversation on Xiaomi Redmi, but after the call is over, you can't find the file? This is a typical problem of MIUI users - the operating shell from Xiaomi uses non-standard ways of storing audio, and sometimes even hides them from the user. Unlike "pure" Android, where the records usually lie in the CallRecordings folder, MIUI distributes files into several directories depending on the firmware version, smartphone model and even regional settings.
An additional confusion is that Xiaomi periodically changes the logic of the built-in voice recorder. For example, in MIUI 12, records could be automatically archived to the Mi Cloud cloud, and in MIUI 14 they could be stored locally but with encryption. If you use third-party recording applications (such as Cube Call Recorder or ACR), the storage paths will be different. In this article, we will analyze all possible scenarios, from standard paths to hidden system folders, and explain why records can disappear and how to recover them.
Standard ways to store records in MIUI
If you use a built-in Xiaomi voice recorder (call recorder or Sound Recorder app), audio files are most often stored in the following folders:
- π /storage/emulated/0/MIUI/sound_recorder/call_rec/ β directory MIUI 12-14. Here, the files are named by template. Call_YYYYMMDD_HHMMSS.mp3.
- π /storage/emulated/0/Recordings/Call/ β Alternative path for some models (e.g. Redmi Note) 10 pro POCO X3).
- π /storage/emulated/0/Android/media/com.miui.voicerecord/ β used MIUI 15 and newer if automatic backup is enabled.
- π /storage/emulated/0/Download/CallRecordings/ β a temporary folder for records made through Google Phone (if installed as a call app).
To see these folders, youβll need a file manager with access to root directories (such as Mi File Explorer, Solid Explorer, or FX File Manager). Note: some folders may be hidden β turn on the display of hidden files in the manager settings (usually an option called Show Hidden Files or Show Hidden Files).
If you don't find the records in the folders, check the Call Record settings. In some versions of MIUI, you can manually change the storage path:
- Open the Call Record application.
- Go to Settings β Save folder.
- Make sure you select the option Internal Memory (not the option). SD-map).
π‘
If the settings of the records indicate the path to SD-card, but it's not on the phone, MIUI You can forget to save a file. Always check the availability of the media before you call.
Hidden system folders: where MIUI hides records
If standard methods didn't work, the records could end up in secure system directories that are restricted, and these folders are not visible through a regular file manager, so you either need root access, or you can't see them through a regular file manager. ADB-Here are the key paths:
| The way to the folder | Description | Need root? |
|---|---|---|
| /data/user/0/com.android.providers.media/documents/ | Temporary records created through the Android API can be stored here until the device is rebooted. | Yes. |
| /data/media/0/MIUI/sound_recorder/temp/ | Buffer files that have not been permanently saved (for example, when a record crashes). | Yes. |
| /data/user/0/com.miui.voicerecord/files/ | Call recording cache, sometimes raw audio data is left here. | Yes. |
| /storage/emulated/0/Android/data/com.miui.voicerecord/files/ | Alternative storage for MIUI 14+. Available without root, but the folder is hidden. | No. |
To access these folders without root, use ADB (Android Debug Bridge). Connect your phone to your PC, enable USB Debugging in the developer settings, and follow the command:
adb shell ls /data/user/0/com.miui.voicerecord/files/If the folder exists, copy the files to the PC:
adb pull /data/user/0/com.miui.voicerecord/files/ C:\CallRecords\How to enable USB debugging on Xiaomi?
Important: files in system folders can be encrypted or compressed. If they are not played after copying, try renaming the extension from.dat to.mp3 or using an audio player that supports codecs (for example, VLC).
Why the records disappear: 5 main reasons
Xiaomi Redmi users often experience audio recordings of calls disappearing without a trace, and here are the most common reasons and ways to address them:
- π Autocleaning the cache: MIUI aggressively clears temporary files. If the record has not been permanently saved (for example, due to a failure), it may disappear after the reboot. /storage/emulated/0/MIUI/sound_recorder/temp/ right after the call.
- βοΈ Sync with Mi Cloud: If backup is enabled in the settings, records can be automatically deleted from the device after uploading to the cloud.Solution: Check Mi Cloud β Call records in the web version.
- π΅ The Limitations of Android 10+: Starting with Android 10, apps are not allowed to record audio in the background without notice. If you used a third-party recorder, the system could block the save. Solution: give the app permission to Record audio and display over other windows.
- π Saving charge: in the mode of ultra-saving MIUI - Suspends background processes, including saving records. - Solution: Turn off savings before an important call.
- π οΈ Failures in operation MIUI: miscarriage MIUI 13-14, where Call Record does not save files due to a conflict with Google Phone, Solution: install Google Phone as the default call app or update MIUI.
π‘
If records are missing regularly, try using third-party apps (such as Cube Call Recorder) that save files to their own folders that are not available for MIUI cleanup.
β οΈ Note: In some countries (e.g. the EU), recording calls without the consent of the interlocutor is prohibited by law. Xiaomi can block the firmware recording function for these regions. If the option is not in the call menu, check the regional settings of the device.
How to Recover Deleted Call Records
If the audio files have been deleted, you can try to restore them using specialized utilities. Note: success depends on whether the data was overwritten with new files.
- Stop using your phone β do not install new apps or take photos to avoid overwriting deleted data.
- Use PC β connect Redmi to your computer in File Transfer (MTP) mode.
- Scan your memory with programs: π₯οΈ Recuva (Windows) β free utility with support for audio recovery. π₯οΈ DiskDigger (Android/PK) β It can work without root, but with limitations. π₯οΈ EaseUS MobiSaver β a paid solution with a high recovery rate.
Look for signatures.
.mp3
.amr
.m4a
If the records have been synced to Mi Cloud, check the Recycle Bin in cloud storage:
1. Go to i.mi.com.
2. log in and select Call Records.
3.Click on the basket icon in the upper right corner.
Stop all phone operations | Connect to PC in MTP|Install recovery software |Select signature scan audio |Save recovered files to PC-->
β οΈ Note: Recovering data from Xiaomiβs internal memory without root access is often inefficient due to encryption FBE (File-Based Encryption, used in Android 10+. If the phone is encrypted, the chances of success are minimal.
Third-party Write Applications: Where They Store Files
If you don't like the built-in Xiaomi voice recorder, you could have installed one of the popular third-party apps, each using its own storage paths:
| Annex | The path to the records | Features |
|---|---|---|
| Cube Call Recorder | /storage/emulated/0/CubeBackup/ | It saves the Cube cloud records by default. Local files are encrypted. |
| ACR (Another Call Recorder) | /storage/emulated/0/ACR/ | Supports automatic decryption of recordings for listening. |
| Call Recorder by Lovekush | /storage/emulated/0/CallRecordings/ | Can save.aac records to save space. |
| Boldbeast Call Recorder | /storage/emulated/0/Boldbeast/ | It even works on Android 12+ by bypassing API restrictions. |
To change the way you save in third-party applications:
1. Open the application settings.
2.Look for the save folder or Storage section.
3. Specify a new directory (e.g. /storage/emulated/0/Download/CallRecords/).
If the app requests permission to Record audio and access contacts, be sure to provide them. Without this, the recordings will either not be saved or will be cropped (for example, only your voice, not the interlocutor, will be recorded).
How to turn on call recording if there is no option
On some Xiaomi Redmi models (especially in the European market), the call recording feature may be disabled by default due to legal restrictions.
- Through MIUI settings: Open the Phone app. Click on three dots in the upper right corner β Settings. Select Call Record and activate the option.
- Through regional settings: Go to Settings β Additional β Region. Select a country where recording is allowed (e.g. India or Russia). Reboot your phone - the recording option should appear.
Through Engineering Mode (for advanced users):
##4636## β Testing β Phone settings β Enable call recordingCareful:
If none of the methods worked, install a third-party recording app (like Boldbeast) that bypasses the limitations of MIUI. Before installing, check compatibility with your model on the developer's website.
π‘
On Redmi with EU firmware, call recording can be blocked at the core level, in which case only reflashing to the global or Indian version of MIUI will help.
Security and legality of recording conversations
Before you record calls, make sure that it doesn't violate local law. Here are the key points for different countries:
- π·πΊ Russia: recording of a conversation is allowed if you are a party to it (Article 23 of the Constitution of the Russian Federation), however, using the recording in court requires the consent of the other party.
- πΊπ¦ Ukraine: recording without the consent of the interlocutor is prohibited (Article 307 of the Criminal Code of Ukraine), except when it is necessary to protect their rights.
- πͺπΊ EU: Recording conversations without notifying the interlocutor violates GDPR and may result in a fine.
- πΊπΈ U.S.: laws vary by state, and some (e.g., California) require consent from all participants in the conversation.
To avoid legal problems:
Always notify the person about the recording (for example, say, βIβm recording the conversation for the recordβ).
Do not distribute records without the consent of the participants.
Store audio files in a secure location (e.g., in an encrypted archive).
β οΈ Note: Xiaomi Redmi with firmware for China ROM) Call recording can be automatically sent to Xiaomi servers to βimprove service quality.β Disable this option in the Call Record settings app β Confidentiality.