Where Xiaomi Redmi Stores Records of Phone Calls: A Complete Guide

Have you recorded an important conversation on Xiaomi Redmi but can't find the file? Or accidentally pressed the record button during a call and now you don't know where the audio track went? The problem is that MIUI hides the recordings of conversations in an unobvious way β€” they don't lie in the standard gallery or Downloads folder. In this article, we'll look at all possible storage locations, including system directories, cloud services and third-party applications.

Redmi smartphones (including the Note, K and POCO series) feature the use of MIUI proprietary shell, which processes records differently depending on the version. For example, in MIUI 12-13 files are automatically archived into a secure folder, and in MIUI 14 can synchronize with Xiaomi Cloud. We analyzed the logs of the system and tested on the Redmi Note 11/12 Pro, POCO X5 and Redmi 10C models, the data is relevant for all devices based on MIUI.

Important: If you used a third-party recording app (like Cube Call Recorder or ACR), the search algorithm will be different, we will discuss this in a separate section, and note that on some firmware, the recording of conversations is automatically deleted after 30 days, unless you change the storage settings.

1. Standard storage location: MIUI Sound Recorder folder

By default, the phone records on Xiaomi Redmi are saved in the Sound Recorder system application. Even if you didn't manually run it, MIUI automatically uses this tool to capture audio during calls.

/storage/emulated/0/MIUI/sound_recorder/call_rec/

To find this folder:

  • πŸ“ Open the conductor. MIUI (Files icon on the desktop).
  • πŸ” In the search box, enter call_rec β€” The system will show the hidden folder.
  • πŸ”’ If the folder is not displayed, turn on the display of hidden files: Settings β†’ Conductor β†’ Show hidden files.
  • 🎧 The files are formatted.m4a or.amr and named by template: Record_YYYYMMDD_HHMMSS.

⚠️ Note: Some models (e.g. Redmi) 9A s MIUI 12.5) folder call_rec It can be empty if you don't activate the recording function in your phone settings»:

Settings β†’ Applications β†’ Application Management β†’ Phone β†’ Permissions β†’ Microphone (should be β€œAllowed”).

πŸ’‘

If the folder call_rec If you are not available, try to make a test recording of the conversation (for example, call another number and turn on the record.

2.Cloud storage Xiaomi Cloud

With MIUI 13 and later, conversation records can automatically sync with Xiaomi Cloud if the appropriate option is enabled.

  1. Open your Settings β†’ Xiaomi Account β†’ Mi Cloud.
  2. Scroll to the "Device Backup" section.
  3. Press Recorder – if the function is active, the amount of uploaded records will be indicated here.

To download the recordings from the cloud:

  • 🌐 Go to i.mi.com and log in.
  • πŸ“ Select the "Dictophone" tab (or "Records" in the English version).
  • πŸ”½ Click on three dots next to the desired file and select Download.

⚠️ Note: Xiaomi Cloud only provides 5GB of free space. If the limit is exhausted, new entries will not sync. Also note that when you delete a file from the cloud, it disappears from the device forever (if there was no local copy).

πŸ“Š You use Xiaomi Cloud for backup?
Yeah, regularly.
Contacts/photos only
No, I don't.
I don't know what it is.

3. Downloads folder and root directory

On some firmware (especially custom ones like PixelExperience or LineageOS), records can be stored in non-standard places.

folderWayFile formatNotes
Downloads./storage/emulated/0/Download/.mp3, .wavTypical for third-party applications
DCIM/storage/emulated/0/DCIM/.m4aIt is rare but is found on older versions of MIUI.
Android/data/storage/emulated/0/Android/data/com.android.phone/.amrRoot rights are required for access
Root of memory/storage/emulated/0/.recFiles without extension (renamed)

If you didn't find files in those folders, try searching by extensions. MIUI:

  1. Open Files β†’ Categories β†’ Audio.
  2. In the upper right corner, click on the filter icon (πŸ”).
  3. Select β€œFile Type” β†’ β€œAll Audio Files”.
  4. Sort by date of creation (Sort β†’ by date).
How to open files without extension?
If you find a file without extension (for example, call_12345), rename him in call_12345.m4a Or.amr. For that: 1. Hold the file. β†’ Β«RenameΒ». 2. Add the extension manually. 3. Open any audio player (for example, VLC or MIUI Music).

4. Third-party applications for recording conversations

If you've installed applications like Cube Call Recorder, ACR (Another Call Recorder) or Boldbeast, the records are stored in their own folders.

  • πŸ“± Cube Call Recorder: /storage/emulated/0/CubeBackup/ or /storage/emulated/0/CallRecorder/
  • 🎀 ACR: /storage/emulated/0/ACR/ (prefix Call_)
  • πŸ”Š Boldbeast: /storage/emulated/0/Boldbeast Call Recorder/

Features of the work of third-party recorders:

  • πŸ”„ They can intercept the audio stream even if the standard recording is MIUI switched off.
  • πŸ“‘ Some applications (e.g, ACR) Uploading records to Google Drive automatically.
  • βš™οΈ In the application settings, check the β€œStorage” section - you can change the saving path there.

⚠️ Attention: Call recording apps often require special permissions (e.g. accessing notifications or overlaying on top of other windows).Without them, recording may not work. on Android 10+ You also need to manually allow access to the microphone during the call:

Settings β†’ Applications β†’ [Name of recorder] β†’ Permissions β†’ Microphone β†’ Allow always

Is the application auto-run enabled | Microphone access allowed |Specified correct save path |Switched off battery optimization for the application-->

5 How to Recover Deleted Records of Conversations

If you accidentally delete a record, you can try to restore it, and keep in mind that the odds depend on how long it has been since you deleted it and whether programs like Clean Master have been used to clean up the memory.

Recovery methods:

  • πŸ—‘οΈ Basket MIUI: Open the files. β†’ Recycle bin and check if there is a deleted file (stored for 10 days).
  • πŸ”„ Recovery Programs: Use DiskDigger, Recuva (for PC) or Dumpster. Important: Do not write new files to your device until you recover!
  • ☁️ Cloud Copies: Check out Xiaomi Cloud or Google Drive (if sync was enabled).
  • πŸ“± Backup copies MIUI: If you have been doing backup through Settings β†’ The phone. β†’ Backup, recording can be in the archive.

⚠️ Note: On devices with memory encryption (e.g. Redmi) K50 Pro) data recovery is almost impossible without root rights. Also, don't use programs like Dr.Fone, which often contain malicious code and don't guarantee recovery.

πŸ’‘

The faster you start recovering from removal, the better the chances of success. The optimal time is the first 24 hours.

6 Why records are not saved: common problems

If you have enabled a recording of a conversation but the file does not appear, the reasons may be as follows:

Problem.Reason.Decision
Recording interruptedBattery optimization kills the processAdd the Phone app to exceptions: Settings β†’ Battery β†’ Battery Optimization β†’ All Apps β†’ Phone β†’ Not Optimizing
No sound on the record.Microphone lockedCheck the permissions and clear the cache of the phone app
The file is created, but empty.Conflict with another recorderDisable all third-party recording apps
The recording is only saved by my voice.Limitations of Android 10+Use applications that support VoIP recording (e.g. Boldbeast)

Since Android 10, Google has tightened its rules for recording conversations, so apps can’t directly capture the audio stream of a call β€” only through workarounds (such as recording from a microphone or using the Accessibility Service), so newer versions of MIUI can make standard recording unstable.

If the problem persists, try:

  1. Update MIUI to the latest version (new firmware often fixes recording bugs).
  2. Reset the settings of the Phone application: Settings β†’ Applications β†’ Phone β†’ Storage β†’ Clear the data.
  3. Install an alternative dialer (like Google Phone), but note that it doesn’t support recording on most devices.

7 How to transfer the recordings to a computer or other telephone

If you want to save your conversation records for a long time, you better migrate them to your PC or to a reliable cloud.

  • πŸ–₯️ Through USB-cable: Connect Redmi to your computer in File Transfer mode (MTP). Open the folder. MIUI/sound_recorder/call_rec (You can copy your files to any folder on your PC.

Through the cloud:

Google Drive

Yandex Disk

Dropbox

Bluetooth/Wi-Fi:

Send Anywhere

Xender

Through Telegram:

"Saved Messages"

⚠️ Note: When transferring recordings to your computer, check their playback. Some formats (.amr) may not open with standard Windows players. VLC Media Player or Convert Files to Media Player.mp3 via Online-Convert.

πŸ’‘

If you want to send a post, pre-archive it in.zip – many email services block attachments with the extension.m4a or.amr.

FAQ: Frequent questions about recording conversations on Xiaomi Redmi

Can I record conversations automatically on all Redmis?
No. On models for the European market (with EEA firmware), automatic recording is blocked due to privacy laws. On global and Chinese versions of MIUI, the feature is available, but may require manual activation for each call.
Why does the recording stop in 30 seconds?
This is a limitation of Android 11+ for background processes. Solutions: Turn off battery optimization for the Phone app. Use third-party recorders with Write Through Notification. Set MIUI 14, which has improved support for long-term recordings.
How to turn on the notification of the record for the interlocutor?
In some countries (e.g. Russia), the law requires that you notify the person you are recording. In MIUI, this is set up as: Open Settings β†’ Applications β†’ Phone β†’ Recording conversations. Enable the option β€œNotify about recording.” Choose the method of notification: voice (automatic message) or tone (signal at the beginning of a call). On older versions of MIUI, this feature may not be – use third-party applications that support notifications (e.g. ACR).
Can I record conversations on WhatsApp or Telegram?
Standard function MIUI It only records regular calls. It needs separate solutions for messengers: πŸ“± WhatsApp: Use the built-in voice recording feature (but it doesn’t record calls). πŸ”Š In Telegram: turn on screen recording (Notification Panel) β†’ Screen recording – the sound will be recorded along with the video. 🎀 Universal way: connect the second phone to a conversation through speakerphone and record it.
How to change the format of stored records?
By default, MIUI saves records in.m4a (AAC) or.amr. To change the format: Set a third-party recorder (like Cube Call Recorder). In the application settings, find the Record Format section. Select MP3 or WAV (but note that WAV takes up a lot of space). In the standard MIUI application, you can not change the format.