Where Xiaomi Redmi 9 Pro Stores Records of Conversations: System Folders, Cloud, and Hidden Directories

Have you recorded an important conversation on Xiaomi Redmi 9 Pro, but can’t find the file? Or accidentally deleted the audio and want to restore it? In this article, we will look in detail where the smartphone stores the call records, which folders are responsible for the audio files, and how to access them – even if they are hidden from the user’s eyes.

Specifically, the Redmi 9 Pro (codenamed joyeuse) has a nuance: the manufacturer can change storage paths depending on the version of MIUI (12, 13 or 14) and the recording application used, and we will analyze all options from a standard voice recorder to third-party programs like Cube Call Recorder or ACR.

Important: If you've used a built-in call recorder feature (not available in all regions due to privacy laws), files can be stored in a secure system folder. If you've recorded through third-party software, the path will be different. To avoid wasting time searching, follow our step-by-step instructions.

1. Standard place of storage of records in MIUI

By default, Xiaomi Redmi 9 Pro saves conversation records in a folder /storage/emulated/0/MIUI/sound_recorder/call_rec/. This is the way to go for most versions of the firmware, but there are exceptions:

• 📁 MIUI 12/13: file format.m4a or.amr, the name contains the date and phone number (example: 20260515_1430_+79123456789.m4a).
• 📁 MIUI 14+: the path may change /storage/emulated/0/Recordings/CallRecord/ — It depends on regional settings.
• 🔒 Hidden Files: If the folder is not displayed, enable the display of hidden elements in any file manager (for example, in Mi File Explorer, click on the file manager). ⋮ → Settings → Show hidden files).

A critical nuance for Redmi 9 Pro: if the recording was conducted through the built-in Call Recording function in the Phone application, files can be encrypted and stored in /data/user/0/com.android.server.telecom/files/ – access to this folder is possible only with root rights.

To check the standard location:

1. Open Mi File Explorer (or any other file manager)
2. Go to the root directory /storage/emulated/0/.
3. Check the folders. MIUI/sound_recorder/ or Recordings/.
4. If there are no files, try searching for keywords: call_rec, record-enlargement.m4a.

2. Alternative storage paths for third-party applications

If you installed third-party recording programs (like Cube Call Recorder or ACR), the storage paths will be different.

🔍 How to find a third-party application folder?

1. Open the settings of the recording application (e.g. Cube Call Recorder).
2. Find the Warehouse or the Rescue folder.
3. Copy the specified path and paste it into the address bar of the file manager.

⚠️ Note: Some applications (such as Truecaller) do not allow direct access to files through the file manager, in which case the records can only be listened to within the program or exported through the interface.

3. Cloud storage: Where else can there be records

Many applications for recording calls offer automatic synchronization with the cloud. Xiaomi Redmi 9 Pro is relevant services:

• ☁️ Mi Cloud: If you have enabled backup in Settings → Xiaomi account → Mi Cloud → Backup, records could be archived. Check the Audio section in the web version of the cloud (i.mi.com).
• ☁️ Google Drive: Apps like Cube Call Recorder can save copies to the CallRecordings folder on Drive.
• ☁️ Dropbox/OneDrive: If the application settings indicate a cloud, look for a folder with the program name (for example, Apps/ACR).

🔎 How to recover records from the cloud?

If the file was deleted from the phone but saved in the cloud:

1. Log in to the web version of the cloud service (Mi Cloud, Google Drive, etc.).
2. Use search by keywords: call, record, call.
3. Check the cloud cart – files can be stored there for up to 30 days.

💡

If you regularly record important calls, set up automatic upload to the cloud. In Cube Call Recorder, this is done in Settings → Cloud → Autoboot.

4. How to find hidden or deleted records

If files are not displayed in standard folders, they could be:

• 🗑️ Remote: Check the file manager basket (in Mi File Explorer, the Recycle Bin section stores files for up to 15 days).
• 🔐 Hidden: Enable the display of hidden folders (instruction above).
• 📱 Moving: Some applications (such as Clean Master) can optimize memory and move files to archives.

🛠️ Recovery of deleted records:

We'll need some special tools to do this.

1. DiskDigger (available on Google Play) scans internal memory for deleted audio files.
2. Recuva (requires you to connect your phone to your PC) – recovers files from.m4a,.amr format.
3. EaseUS MobiSaver – supports deep scanning for Xiaomi.

⚠️ Warning: Do not write new data to your phone after deleting the file (do not install apps, do not take photos) This increases the chances of recovery. If the record was critical, it is better to immediately disable the device and connect it to the PC to scan.

5. Features of recording calls on Redmi 9 Pro

The Redmi 9 Pro has several unique nuances that affect the storage of records:

• 📶 Regional restrictions: In some countries (e.g. the EU), the built-in call record is disabled due to privacy laws, and in this case, you will have to use third-party applications.
• 🔧 MIUI 12 vs MIUI 14: firmware MIUI 14 The path to the records has changed with /MIUI/sound_recorder/ on /Recordings/CallRecord/. If you have an older version, upgrade or check both ways.
• 🎤 Record quality: Redmi 9 Pro records calls in.amr (low quality) or.m4a (It depends on the settings of the application.

🔊 How to improve the quality of recording?

If you don't like the sound,

1. In the application settings, select the format.m4a or.mp3 instead of.amr.
2. Turn off audio compression (an option may be called Record Quality or Bitrate).
3. Use headphones with a microphone – this will reduce noise.

6. How to transfer recordings to another medium

If you need to free up space on your phone or make a backup, follow this instruction:

📲 Method 1: Through a File Manager

1. Open Mi File Explorer and find the entries folder (see sections above).
2. Select the necessary files with a long tap.
3. Click Copy or Cut.
4. Go to the destination folder (for example, /storage/emulated/0/Download/ or the connected flash drive).
5. Press Insert.

🖥️ Method 2: Through the PC

1. Connect Redmi 9 Pro to your computer via USB (select File Transfer Mode).
2. Open the phone folder in Windows/macOS Explorer.
3. Go to the storage path (for example, Internal storage) → MIUI → sound_recorder).
4. Copy the files to the hard drive.

☁️ Method 3: Automatic synchronization

Set up autoload to the cloud:

1. Open a recording app (such as Cube Call Recorder).
2. Go to Settings. → Cloud.
3. Select the service (Google Drive, Dropbox) and enable Autoboot.
4. Specify a folder to save (for example, CallRecordings).

💡

The most reliable way to store important records is a combination of local storage + cloud backup, which will protect files from accidental deletion or breakage of the phone.

FAQ: Frequent questions about call records on Xiaomi Redmi 9 Pro