Why recordings of conversations can disappear from the phone
You turned on a recording of an important conversation on Xiaomi Poco X3, but now you can't find it? The problem is familiar to many users: a smartphone doesn't always save files where you expect, because the storage location depends on the way you record β whether you used a built-in voice recorder, a call app or third-party software.
For example, the standard MIUI Recorder saves files in one folder by default, and the Call Recorder app (if installed) in another. Moreover, some versions of MIUI firmware for Poco X3 automatically archive old records or even delete them if memory is not enough. If you haven't changed the settings, chances are that the file simply "hidden" in a non-obvious directory.
Another trap is application permissions, so if you recorded a conversation through third-party software like Cube Call Recorder or ACR, but you didn't give it access to the storage, the record could be stored in the internal memory of the application -- and it's not visible in the standard file manager.
1. Standard Records folder in the file manager
The first place to look is Xiaomiβs built-in File Manager, and open it and go to:
Internal storage β RecordsThis is usually a file set up by the standard MIUI Recorder.
- π Call Recordings β if you have a call recording app installed from Xiaomi (e.g. Mi Call Recorder).
- π€ Voice β recordings from the microphone made through a voice recorder.
- π Phone β sometimes automatic recordings of conversations fall here (if the function is activated in the phone settings).
If the folder is empty, check the filter by date β it is possible that the records were archived and now appear in a different time range. It is also worth turning on the display of hidden files (in the file manager menu β βShow hidden filesβ).
π‘
If there is nothing in the Records folder, try searching for the keyword βcallβ or βrecβ in the file manager search bar β this often helps to find βlostβ files.
2.Internal memory applications (for third-party recorders)
If you used a third-party application to record calls (such as ACR, Cube Call Recorder or Call Recorder by Lovekush), the files can be stored in their internal directories.
- Open the File Manager β Internal storage.
- Go to the Android β data folder.
- Find a folder with the name of the application (for example, com.nll.acr for ACR).
- Inside, there will be a file or recording subfolder with your records.
β οΈ Note: without root rights, you will not be able to view the contents of the data folder through a standard manager:
- π Use Root Explorer (if you have root).
- π² Connect your phone to your PC and use it. ADB (guideline).
- π Export records directly from the application (if there is such a function).
Many recorders allow you to change the way you save in settings, for example, in ACR it is done like this:
Settings ACR β Folder for records β Select another folder3. Hidden system directories (for automatic entries)
Xiaomi Poco X3 on some versions of MIUI can automatically record conversations if Auto Recording Calls is enabled (located in Settings β Apps β Phone β Recording Calls). These files are often stored in hidden folders:
| The way to the folder | Description | Do you need root rights? |
|---|---|---|
| /storage/emulated/0/MIUI/sound_recorder/call_rec | The standard place for auto-recording calls in MIUI 12+. | No. |
| /data/user_de/0/com.android.providers.media/documents | Temporary records files (can be deleted after rebooting). | Yes. |
| /storage/emulated/0/Android/obb/[package_name] | Backup copies of some recorders' records. | No. |
To see the hidden folders:
- Open the file manager.
- Slip on three dots in the upper right corner β Settings.
- Activate the option to show hidden files.
How to check if the autorecord of calls is turned on?
4. Cloud storage (Mi Cloud, Google Drive)
Some call recording apps (including the standard one from Xiaomi) can automatically upload files to the cloud.
- π₯οΈ Mi Cloud: Open Settings β Xiaomi account β Mi Cloud β Backups. Look for the Call Recordings or Voice folder.
- π Google Drive: If you used Google Drive to back up, check Backups β Annexes.
- βοΈ Other clouds: Apps like Cube Call Recorder can sync with Dropbox or OneDrive (check the app settings).
β οΈ Note: If you delete a recording from your phone but it has been uploaded to the cloud, it can be restored within 30 days (in Mi Cloud) or 60 days (in Google Drive.
To find the entries in Mi Cloud:
- Go to i.mi.com and log in.
- Open the Devices section β [Your Poco X3] β Files.
- Search for keywords: call, rec, voice.
Yes, I never found it | Yes, but I was able to restore | No, I always keep backups | I don't record conversations-->
5. Recovery of deleted records
If you delete a record by accident, you can try to restore it.
- π Specialized programs: DiskDigger, Recuva (for PC), Undeleter (for Android).
- π± Built-in tools MIUI: File Manager has a Recycle Bin (Basket section) where files are stored for 15 days.
- πΎ Backups: If you did backup through Mi PC suite TWRP, Restore the data from there.
Instructions for DiskDigger:
- Install the app from Google Play.
- Select Full Scan (requires root rights for deep search).
- Mark the file types: Audio (.mp3,.amr,.wav formats).
- Wait until the scan is finished and save the files found.
β οΈ Warning: the more you use your phone after deleting, the lower your chances of recovery. When you delete a file, only the link to it is erased, and the data itself remains on the disk until you overwrite. So don't install new apps or record video/photos until you restore the record.
Disable Wi-Fi and mobile data | Charge your phone at least 50% | Install Recovery Program (DiskDigger, Undeleter) | Do not write new files to your device-->
6. Alternative methods of recording and storage
If you record conversations often, you should set up a secure storage facility in advance. Here are some proven methods:
- βοΈ Autoboot to the cloud: in the recorder settings (for example, ACR) Enable sync with Google Drive or Dropbox.
- π Local backup: once a week, copy a folder with records to your PC or external drive.
- π² Using two recorders: install both a standard and a third-party app at the same time β so you will have a duplicate record.
- π§ Auto-removal settings: in MIUI You can limit the retention period of records (for example, 30 days) to avoid overflowing memory.
For reliability, we recommend using Cube Call Recorder, which saves files to the cloud and supports encryption.
Cube Call Recorder β Settings β Cloud β Enable autobootItβs also useful to know that Xiaomi Poco X3 supports recording conversations in.amr (economical) and.mp3 (quality).If quality matters, select MP3 and a bitrate of at least 128 kbps in the recorder settings.
π‘
The most reliable way to not lose records is to set up a boot to the cloud and check the storage folder regularly.