Where to store phone calls on Xiaomi: all possible places and how to find them

Have you turned on a recording of a conversation on Xiaomi but can't find a file now? Or have you accidentally deleted an important audio file and want to restore it? In Redmi, POCO and other Xiaomi lines, call records can be stored in several places — it all depends on the version of MIUI, the phone model and the recording method. In this article, we will analyze all possible locations, including hidden folders, cloud services and third-party applications.

It’s important to understand that Xiaomi doesn’t automatically record calls by default – this feature needs to be activated manually (except in some regions with local laws).If you didn’t set up the recording in advance, the conversation might just not have been saved. But if the recording was accurately made, follow our instructions to find the file even in non-obvious places.

1. Standard storage location: Rec folder in internal memory

In 90% of cases, the phone’s internal memory is stored in the phone’s phone’s call records along the way:

/storage/emulated/0/Rec/

or alternatively:

/storage/emulated/0/MIUI/sound_recorder/call_rec/

To get there:

1. Open the Files app** (yellow folder icon).
2. Go to the Device (or Internal Memory) tab.
3. Find the Rec folder or MIUI → sound_recorder → call_rec.
4. Record files are usually.amr or.mp3 patterned: Rec_YYYYMMDD_HHMMSS.

If you don’t have a folder, check your recording settings (see the next section). Also note that on some models (such as the Xiaomi 13 Pro or POCO F5), the path may differ due to MIUI 14+ updates.

💡

If the Rec folder is empty but you're sure it was, check the Download or Music folder. Some versions of MIUI save files there by default.

2. Call recording settings: where the function is turned on and how to change the save path

Before you search for records, make sure that the recording function is activated at all. MIUI It's done this way:

1. Open the phone app** (pipe icon).
2. Click on the three dots in the upper right corner → Settings.
3. Select Call Recording (or Call Recording in English firmware).
4. Activate the call recorder switch.

Here you can change the place of preservation:

• ☁️ Mi Cloud – requires authorization in your Xiaomi account.

If you've changed your settings before, the records may have gone to another location, such as when you select a new setting. SD-Look for the Rec folder on the external drive along the way:

/storage/{SD-CARD-ID}/Rec/

3.Mi Cloud Cloud Storage: How to Find Records in an Online Account

If you select Mi Cloud in your recording settings, the files are automatically uploaded to the cloud to find them:

1. Open your browser and go to i.mi.com (sign up with your Xiaomi account).
2. From the menu on the left, select Cloud → Call Recordings.
3. Files are sorted by date, and you can download them to your computer or share a link.

Please note:

• 🔒 Records in Mi Cloud are only stored for 30 days (if you have a free rate) and then automatically deleted.
• 📶 To download to the cloud you need Internet (Wi-Fi or mobile network).
• 🛡️ Cloud files are protected – only available to you (unless you share a link).

If there are no records in the cloud, but you are sure they should be there, check:

• Is your Xiaomi account connected to your phone (Settings → Accounts)?
• Is recording synchronization enabled in Mi Cloud settings?
• Is there enough space in the cloud (free 5 GB).

4. Third-party recording applications: where they store files

If you're using third-party programs, rather than the standard MIUI recording module (e.g. Cube Call Recorder, ACR, CallX), the storage paths will be different.

If you don't remember which app you used, check all of the ways listed.

• 🔍 Enter the file manager search.amr or.mp3 — This will show all the audio files on the phone.
• 📱 Go to the settings of each application to record and see the save path (usually in the Storage or Save location section).

Check the folders from the table above|Use a search by format.amr/.mp3|Look at the app settings|See the history of the records inside the program-->

5 Hidden folders and system directories: Where else can there be records

Sometimes the call records are in obscure places, especially if:

• 📱 You have used the developer mode or ADB-recorder.
• 🔄 The phone was updated with one version. MIUI Others (the files may have been lost»).
• 🛠️ You cleaned the cache or data of the phone application»**.

Check these system paths (you may need a root file manager, such as FX File Explorer or Solid Explorer, to access):

/data/data/com.android.providers.media/databases/


/data/data/com.miui.voiceassist/




/data/data/com.android.phone/files/




/sdcard/Android/data/com.miui.voicerecord/files/

Attention! /data/data/ folders are root-only, and without them, you'll see a message saying "No access." If you don't have root, try:

• 🔧 Connect your phone to the PC and use it ADB to extract files (instruction below).
• 📲 Install MiXplorer (requires root access activation via Magisk).

💡

If the records are missing after the MIUI update, check the /MIUI/backup/AllBackup/ folder. Sometimes the system backs up user data before the update.

To extract files via ADB (if you are an advanced user):

1. Connect your phone to a PC with ADB installed.
2. Enter the command to view files in the system folder: adb shell ls /data/data/com.android.phone/files/
3. If you find files with the.amr extension, copy them to your PC: adb pull /data/data/com.android.phone/files/recording.amr C:\Temp\

6 Recovery of Deleted Records: Programs and Services

If you accidentally delete a call record, you can try to restore it, and the faster you start to act, the better the odds are, because when you delete the file, it doesn't erase immediately, it's marked as "free space" and it's gradually overwritten with new data.

Recovery methods:

• 📱 Local Recovery (without PC): 🛠️ Applications: DiskDigger, Undeleter, Dumpster (require root for deep scanning). 🔍 Search files by signatures.amr/.mp3 deep-mode».
• 💻 Recovery via PC: 🖥️ Programs: Recuva, EaseUS Data Recovery, 7-Data Recovery. 🔌 Connect the phone in file transfer mode (MTP).
• ☁️ Cloud backups: 🔄 If you have Mi Cloud Backup enabled, check your archives in Settings → Additionally. → Recovery and discharge → Local backups. 📱 Google One app (if sync has been configured).

⚠️ Warning: Do not install recovery software on the same disk (or memory partition) where the deleted files were stored, which will reduce the chances of success, as new data can overwrite old ones.

If the record was critical (e.g., evidence for trial), contact a dedicated data recovery lab.The service starts at 5,000 ₽, The chances of returning the file are higher than with independent actions.

7 Why records may not be saved: common problems and solutions

Sometimes users find that records are either not saved or are lost, and here are the main reasons and ways to eliminate them:

⚠️ Attention! In some countries (e.g. the EU), recording calls without the consent of the interlocutor is prohibited by law. Xiaomi can block the firmware recording function for these regions.

If the problem is not solved, try:

• 🔄 Reset the settings of the Phone application** (in Settings) → Annexes → Phone. → Warehouse → Reset).

FAQ: Frequent questions about recording calls to Xiaomi